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KlipShop UK Reviews 126

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TrustScore 4.5 out of 5

4.4

Cosmetics Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product selection, often highlighting the ability to find desired items at competitive prices. Many people appreciate the fast and efficient delivery service, noting that orders often arrive sooner than expected and are well-packaged. The overall ordering process is consistently described as easy and straightforward. However, some customers expressed dissatisfaction with the delivery experience, citing issues such as delays, lost parcels, or a lack of clear communication regarding tracking. A few reviewers also raised concerns about product authenticity and packaging quality, mentioning instances of damaged items or products arriving without expected seals.

What people talk about most

Product

Users describe positive interactions with product. Many customers are happy with their purchases, noting that... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy ordering process, fast... See more

Price

People report positive experiences with price, consistently finding excellent and reasonable prices for a... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of products,... See more

Based on these reviews

Rated 4 out of 5 stars

I got my order earlier then I expected. I have small issues with delivery. I would advice to the company to don't forget to give a courier Eir code for customers from Ireland.

Company replied

Rated 5 out of 5 stars

Ordered two products online and paid however confirmation email showed only one product. Rang company and they immediately helped by finding the order swiftly, confirming I had paid the correct amou... See more

Rated 5 out of 5 stars

Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... See more

Rated 5 out of 5 stars

Klipshop always delivers. Delivers on product, service and communication. Prices are excellent and the price for delivery is well worth it. I bought on this occasion Matrix high amplify hairspray. The... See more

Company details

  1. Cosmetics Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

126 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The delivery was appalling

The delivery was appalling. Tracking stated it will be delivered on 4 separate occasions and marked as unable to deliver. I waited over 11 days for this to arrive.

April 4, 2026
Unprompted review
KlipShop UK logo

Reply from KlipShop UK

We’re sorry to hear about the issues with the courier and the delivery delays, we understand how frustrating this must have been.
As we’re unable to identify your order from this review, please contact our support team via email - info@klipshop.co.uk with your details so we can look into this and assist you.

Rated 5 out of 5 stars

Excellent!

First time have ordered from here and very impressed.
Prices are lower than elsewhere.
Delivery is very quick.
Updates by email are great.
Overall very happy, will recommend and definitely use again.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

So glad I found KlipShop!

I am able to buy my favourite hair product I cannot buy anywhere else in the UK. The price is attractive and there are also regular promotions and reward points with every purchase.

February 27, 2026
Unprompted review

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