Catherine from KLS Law dealt with my RTA claim, she was amazing throughout, kept me updated with everything and was always on the end of the phone when I needed questions answering. The claim was deal... See more
Company replied
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After a car accident back in January 25, KLS were the solicitors used by the insurance company and car hire firm to recover the costs. Although it took 4 months, the monies were paid in full this mont... See more
Company replied
I had an accident in May 2023, and I was injured, and my bicycle was badly damaged. I received a call from solicitors to offer me help with the claim. I'm glad I went ahead with KLS solicitors.... See more
Company replied
Hard to imagine how dealing with this company could be worse. Months and months go by with no contact and no progress. I feel that following my serious injury in a cycling accident I would have been b... See more
3.8
Great
22 reviews
Hasn’t replied to negative reviews
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Lack of communication amongst many faults
So glad when I got my payment as it meant I didn’t have to deal with them again. Took an early settlement as they prolonged it enough with zero to little contact. Good luck trying to get a response out of them. They only contact you when it benefits them.
In addition to the lack of communication they also didn’t bother to get a report amended until I chased it up months later. Booked me in with the worst physio ever who did bugger all to relieve the pain in my back, then did nothing when I complained about it other than I got 1 session removed from the bill. I needed physio desperately and they didn’t bother to arrange more so I went to a chiropractor and funded it myself. Then there was the report from the re-exam which never appeared or at least I wasn’t ever privy to it.
Absolute waste of time.
February 18, 2022
Unprompted review
Highly professional, good outcome
KLS helped me obtain compensation after I was quite badly injured in a bike versus car accident. I found them extremely professional and communicative and the final outcome was achieved more quickly and with a higher level of compensation than I expected. They were also proactive in helping me to access additional medical support, beyond what was available on the NHS.
May 24, 2021
Unprompted review
Reply from KLS Law
Dear Rob,
We’re glad to hear that our team was able to support you after your cycling accident and help achieve a positive result. It’s great to know you felt well informed throughout and that the medical assistance arranged made a difference to your recovery.
Thank you for your kind words and for recognising the team’s efforts. We really appreciate your feedback.
Kind regards,
KLS Law
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