Klubklub Reviews 1,370

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Good discounted products. Most of the cheaper items are out of stock, of course its that cheap. Decent buying experience. It all comes with a monthly price, where first month is free. I have u... See more

Rated 1 out of 5 stars

Fake "normal" prices on items so they make you buy membership. Example: Wella Koleston Deep Browns 4/75 original price 188dkk a box? In which planet? Most expensive price found for this item is 99dkk

Company replied

Company details

  1. Cosmetics Store

Written by the company

KlubKlub er en medlemsside. Som medlem er prisen helt barberet ned og du kan købe varer til meget lave priser. Vi har et kæmpe udvalg af parfumer, shampoo, personlig pleje og meget mere. De første 3o dage er gratis! Herefter er prisen 89 kr. om måneden – med vores rabatter er medlemskabethurtigt tjent ind. Og du kan til enhver tid melde dig ud igen.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

god service

god service.

April 25, 2022
Klubklub logo

Reply from Klubklub

Hej Khosrow. Tak for en rigtig fin anmeldelse. Vi er meget glade for, at du har haft en god oplevelse, da du handlede hos os.
Hav en rigtig god dag
Med venlig hilsen Tara

Rated 1 out of 5 stars

Haven't got the product yet after…

Haven't got the product yet after nearly 2 weeks from the date of placing order. No one reply the email.

December 10, 2021
Unprompted review
Klubklub logo

Reply from Klubklub

Hi Ching
We are sorry that you had a bad experience with us and that your item was not in stock. But we are glad that we found a solution with you via email.
Have a really good day
Sincerely, Tara

Rated 5 out of 5 stars

Service was good and fast

Service was good and fast. I had a good experience and going to use it again.

January 4, 2021
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Reply from Klubklub

Hi Yuliya

Thanks for your feedback. We are happy that you had a great experience.

Best regards

Sofie

Rated 1 out of 5 stars

I haven’t received my order and on…

I haven’t received my order and on tracking doesn’t appear!

January 4, 2021
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Reply from Klubklub

Hi Angela

As I just emailed you today, the parcel should be out for delivery tomorrow.

And I can also see this by the tracking

If further problems then please contact our customerservice at hej@klubklub.dk or +45 30 80 80 49

I hope you will reconsider your review.

Happy new year.

Best regards

Benjamin.
KlubKlub

Rated 5 out of 5 stars

happy!

good price, quick delivery and good quality. Thank you!

October 21, 2020
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Reply from Klubklub

Hi Özge
Thank you for the great review. I'm pleased to hear your order got to you quickly.
Wishing you a lovely Friday.
Kind regards
Sofie.

Rated 5 out of 5 stars

Fast and reliable

Fast delivery and reliable webshop. 100% recommendable.

October 17, 2020
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Reply from Klubklub

Hi Larry
Thank you for the great review! I'm very pleased to hear you'll recommend us to others.

Have a great day!
Kind regards
Sofie

Rated 5 out of 5 stars

I like the product and packaging is…

I like the product and packaging is perfect
Keep it up
Cheers and i will order more
Thank you
Have a great day

September 26, 2020
Unprompted review
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Reply from Klubklub

Hi
Thank you for the great review! I'm pleased to hear everything went smooth with your order.
Have a lovely day.
Kind regards
Sofie

Rated 5 out of 5 stars

Klubklub were very supportive.

Klubklub were very supportive when I contacted them because the DAO hadn't contacted me within the time I expected per reviews. They responded to my email within a few hours with an explanation and the DAO contacted me and my package was delivered the next day.

July 26, 2020
Unprompted review
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Reply from Klubklub

Hi
Thank you for taking the time to review your experience with KlubKlub.
I'm sorry to hear that you parcel was delayed but pleased to hear that our customer service was able to help you after all. :)

Wishing you a lovely day
Kind regards
Thea

Rated 5 out of 5 stars

Very very good

Very very good. I will buy it again. Recommend
Thank you very much

July 16, 2020
Unprompted review
Klubklub logo

Reply from Klubklub

Hi,
Thank you very much for the kind review. I pleased to hear you want to recommend us to others.

Wishing you a great day and weekend.
Kind regards
Thea

Rated 5 out of 5 stars

Very good

Fast and reliable shipping!

May 13, 2020
Unprompted review
Klubklub logo

Reply from Klubklub

Hi,
Thank you for the kind review.

Wishing you a lovely day.
Sofie

Rated 5 out of 5 stars

The best price in Denmark and very fast delivery!

Very nice team ready to help you and very, very Fast shipping! Trusted company! I highly recommend it!

April 4, 2020
Unprompted review
Klubklub logo

Reply from Klubklub

Hi Liliana

Thanks, for your nice review.

We are happy that you like what we do.

Well keep up the good work :)

See you soon ( hopefully )

Have a great day.

Best regards

Benjamin B.

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