I found what I needed. Easy to use website. Prompt and friendly customer service when I needed info on delivery. My order arrived right on schedule!
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See what reviewers are saying
With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
Company replied
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... See more
Company replied
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Contact info
34530 McConnell Road, V2S 8H2, Abbotsford, British Columbia, Canada
- 604-853-5598
4.6
Excellent
133 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The online ordering was great
The online ordering was great. I had some questions so I called in to online ordering and the lady I spoke to was very helpful in all the questions I had and went above and beyond to help me get some invoices for items I had purchased online in the last few years. The only reason I didn’t give 5 stars is because it took about 3-4 days before my order was actually shipped, but it appears that it has now been shipped.
November 4, 2024
Unprompted review
Reply from KMS Tools & Equipment - Abbotsford
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Excellent staff
Excellent staff, pro products at good price.
Good inventory, great online service
November 7, 2024
Unprompted review
Reply from KMS Tools & Equipment - Abbotsford
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
KMS - Great Customer Service
One of the customer service folks Julie S. was extremely helpful and knew their products and promotions. I would definitely do business with KMS again. Some of the other large tool suppliers in Ontario could take a lesson from the client focused approach KMS has.
October 26, 2023
Unprompted review
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the 5-star review. We are happy to hear you had a great experience shopping with us! We look forward to your next visit!
Been pretty happy with the service I've…
Been pretty happy with the service I've been getting there.
October 10, 2023
Unprompted review
Reply from KMS Tools & Equipment - Abbotsford
Thanks for the positive feedback. We are so happy to hear that you had great service with us! We look forward to seeing you again soon.
I've bought several things from KMS
I've bought several things from KMS, like a lather and lathe chucks. They always get my stuff to me on time. Once, though, I had an order with a missing part. I reached out to them, and they sorted it out in less than a day. Their customer service is awesome, and I had a fantastic shopping experience. I'll definitely be a repeat customer.
October 9, 2023
Unprompted review
Reply from KMS Tools & Equipment - Abbotsford
Thank you for your positive review. We are so glad to hear you have had great experiences shopping at KMS Tools & Equipment, Stephen!
Bought tools
Bought tools. Accessory back ordered. Been waiting for almost two months. Called a month ago. Told the blade would arrive inside of a week. Never received it. Keep chasing after it.
August 13, 2023
Great place to buy tools..
September 19, 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
I go to KMS tools for my woodworking tools
I go to KMS tools for my woodworking tools because they have what I need, the price is good, and the staff are knowledgeable.
September 2, 2023
Reply from KMS Tools & Equipment - Abbotsford
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Abbotsford
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Staff were polite and helpful
September 9, 2023
Reply from KMS Tools & Equipment - Abbotsford
We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.
Helpful knowledgeable staff and a great…
Helpful knowledgeable staff and a great inventory. So much better than a digital experience
August 29, 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
C.A.R.Parts
C.A.R.Parts. Good value, good price , good shipping. Recently purchased 15"ribbed beauty rings had previously purchased from
USA almost double the cost when take into account exchange,duty,shipping .exact same part & Mfg
September 8, 2023
Reply from KMS Tools & Equipment - Abbotsford
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
I always get the best price on…
I always get the best price on klingspor 6 inch psa 40 grit pads. Excellent service. Thank you.
September 2, 2023
Reply from KMS Tools & Equipment - Abbotsford
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
They helped me choose the right tire…
They helped me choose the right tire for my dolly ..good customer service
September 13, 2023
Reply from KMS Tools & Equipment - Abbotsford
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Excellent!
September 5, 2023
Reply from KMS Tools & Equipment - Abbotsford
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
What a Concept, Knowledgeable Sales People
The young woman who initially enthusiastically tried to help me quickly admitted that she was new and was just learning. That was good because there was no wasting time trying to sort things out. When she asked another staff for what I was looking for, he stepped in and was helpful, knowledgeable about the products, made recommendations based on my project and did not upsell. I was very happy with my new circular saw.
September 9, 2023
Reply from KMS Tools & Equipment - Abbotsford
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
FRIENDLY KNOWLEGABLE STAFF
FRIENDLY STAFF AND WAS ASKED TWO OR THREE TIMES BY DIFFERENT STAFF IF I NEEDED ANY HELP
September 5, 2023
Reply from KMS Tools & Equipment - Abbotsford
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Abbotsford
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Always great service with knowledgeable…
Always great service with knowledgeable staff
September 7, 2023
Reply from KMS Tools & Equipment - Abbotsford
We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.
Excellent service
The staff are always very knowledgable and friendly. And the prices are great too. I live in Ontario and buy all my Makita products from KMS Tools.
September 6, 2023
Reply from KMS Tools & Equipment - Abbotsford
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.
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