With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
Company replied
34530 McConnell Road #120, V2S 8H2 Abbotsford, British Columbia, CA
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With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
Company replied
OK! This is my first order from this fantastic company and I'm quite impressed! Best price around, speedy shipping, and a great item delivered 100% OK. Very pleased with the overall deal! Thanks, KMS!... See more
Company replied
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... See more
Company replied
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... See more
Company replied
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
34530 McConnell Road #120, V2S 8H2, Abbotsford, British Columbia, Canada
Replied to 52% of negative reviews
Typically replies within 1 week
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The extra effort made by a staff member to help me in the return of a defective product, to determine that even if I got a new one to replace the defective unit, I would end up with the same problems.

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It is gold standard retailer in my opinion. I always shop my tools from KMS Tools, here you can find Very expensive tools that are great quality and value for their high price as well as find some what less expensive but still work able and useful for their value. Highly recommend it.

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford
There are people there that can answer my questions

Reply from KMS Tools & Equipment - Abbotsford
Great customer service, helpful and friendly staff, great prices!!

Reply from KMS Tools & Equipment - Abbotsford
Item was shipped in a timely fashion with no charge.

Reply from KMS Tools & Equipment - Abbotsford
Helpful staff and generally good selection of tools available.

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford
I have been waiting for a guard for my joiner since March. Been promised delivery several times,told it was ready for pick up and upon arriving at store discovering it isn't in yet. It is a bit of a drive for us coming from Maple Ridge so this is getting very frustrating. It would have been a nice gesture to at least offer me a discount on my next purchase, but nothing? Still getting absolutely terrible comunication from the Abbotsford store. Still waiting as of Aug 16th?

Reply from KMS Tools & Equipment - Abbotsford
Everyone from start to finish was awesome. Brett is extremely knowledgeable very helpful and had my product out the door the same day.

Reply from KMS Tools & Equipment - Abbotsford
On entering store sale person found item I came for plus more.
Hard to find knowledgeable people theses days
Thanks

Reply from KMS Tools & Equipment - Abbotsford
The staff at KMS are great! Jonathon Williams in Abbotsford, is professional and quick to respond; thanks, Jonathan!

Reply from KMS Tools & Equipment - Abbotsford
The store employee was very helpful, so I found exactly what I needed

Reply from KMS Tools & Equipment - Abbotsford

Reply from KMS Tools & Equipment - Abbotsford
Bought a part for my plasma cutter. Salesperson told me Miller products weren't very good and KMS would be phasing out supplies for them. I told him the model of my unit and he sold me a drag cup that turned out to be incorrect, it would not fit my older Miller plasma handle. Wasted my time and I had to drive back to return the part. Sounds like you don't want me to come to KMS for Miller welding parts and supplies anymore. Fine by me.

Reply from KMS Tools & Equipment - Abbotsford
I received my order right on time was happy with the service.

Reply from KMS Tools & Equipment - Abbotsford
The customer service is unmatched. They are constantly working on upgrading the training for their employees and it shows. There is definitely different levels of experience throughout the staff but you can always find someone who has the expertise that you need. The warranty is better than the big box stores and you get a straight answer when you ask about quality issues.

Reply from KMS Tools & Equipment - Abbotsford
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