Talked to CSR about Milwaukee promotion, was knowledgeable & friendly. Wish that I could get my tools b4 3-4 weeks because of backlog that I didn’t know it was so long.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
South Edmonton store has some great staff. One guy spent half an hour going through the advantages and features of different tool cabinets with me. Detailed how each one was built differently (because... See more
Company replied
The floor staff were absolutely fantastic helping my son and me as we went tru the store. It was at the checkout where I had problems with my gift card not being accepted for my purchase. Even your ma... See more
Always a great experience at kms tools. So happy they opened up a branch to a more central location. The employees are courteous, bright and helpful. Store is clean, organized and well stocked. Compet... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Contact info
51 Avenue Northwest 9515, T6E 4W8, Edmonton, Alberta, Canada
- 587-689-4660
4.4
Excellent
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and helpful staff
June 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
We always appreciates 5-star ratings from our customers. Thank you and we hope you will visit again soon!
Concept just floats my boat.
Quality tools, fair and competitive pricing, small store feel. KMS punches above it’s weight class. Stick to just tools!
No big bs gimmicks or silly celebrities endorsing. KMS stands on it’s own.
August 14, 2023
Reply from KMS Tools & Equipment - Edmonton South
Your satisfaction is our top priority. Thank you for letting us know we're on track.
Good service, good product, great value
Ordered a product from my local store. Since it was clearance product, they needed to ship it in from another location. It arrived when promised, in great condition, and it was a good value. Full marks!
July 15, 2023
Reply from KMS Tools & Equipment - Edmonton South
Always a joy to hear from our loyal customers. Thank you for the kind words!
Reply from KMS Tools & Equipment - Edmonton South
Hello Gordan
We allows dogs in all of our stores! As long as they are on a leash and kept under control we invite customers to bring their dogs in instead of leaving them in their vehicles.
Great place and super helpful staff
August 12, 2023
Reply from KMS Tools & Equipment - Edmonton South
Delighted to be of service! Please don't hesitate to reach out if you need anything else.
My go to store.
The staff are very knowledgeable about the products they sell and more than once have recommended less expensive products than the ones that I was looking at to meet my needs. This is my go to place for tools and related products.
July 12, 2023
Reply from KMS Tools & Equipment - Edmonton South
Serving you is our pleasure. Looking forward to your next visit!
Reply from KMS Tools & Equipment - Edmonton South
We're delighted to have been a part of your project's success.
Super friendly and helpful and…
Super friendly and helpful and knowledgeable staff.
Always being asked "what can I help you find" every time I enter a new section.
I also appreciate the excellent deals on Milwaukee tools in the flyer and in store.
Love this store! and thanks for the smokies!
Thanks
June 2, 2023
Reply from KMS Tools & Equipment - Edmonton South
We're glad to be your go-to store for all your tool needs.
Very helpful sales person
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you. We appreciate your kind review of KMS Tools & Equipment.
Large selection of tools and accessories
July 14, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you, Malcolm. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Best tool brands to choose from
Best tool brands to choose from. Variety and selection is top notch. Fair prices and good sales. Employees are always helpful, too.
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you, Nathan. We appreciate your great review of KMS Tools & Equipment and hope you will visit again soon!
Reply from KMS Tools & Equipment - Edmonton South
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
The one thing that stands out above all…
The one thing that stands out above all is the friendly and helpful staff. I always feel welcome and appreciated at KMS. A+++ for customer service. The store is clean, carries everything needed and is always exceptionally stocked.
August 14, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
The staff are excellent
The staff are excellent. Well trained and friendly. Excellent selection of tool and accessories. Plus they have a Close relationship with their reps so there are always good deals.
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you for sharing your review of KMS Tools & Equipment! We hope you stop by and see us again soon.
Great selection, honest staff
Great selection, friendly staff. Honest about their input regarding products. I would rather have someone tell me they don't know anything about that particular tool vs. spinning me a line.
August 5, 2023
Reply from KMS Tools & Equipment - Edmonton South
We're grateful to know that your experience with us was an amazing one! We look forward to seeing you again soon at KMS Tools & Equipment.
Great website
Great website
Convenient location
At this store more than my wife would like
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
We're happy to hear you had an awesome time with us at KMS Tools & Equipment! Thanks for sharing your experience. We hope you stop by and see us again soon.
Very helpful when requesting…
Very helpful when requesting information. Prices are good and your hours I appreciate. Staff regarding on the floor or through the checkout has always been pleasant and friendly.
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
Thank you for your five star review. The KMS Tools & Equipment team is delighted we could serve you so well.
QUICK AND EASY
August 16, 2023
Reply from KMS Tools & Equipment - Edmonton South
We appreciate the quick review of KMS Tools & Equipment. Thank you and have a great day!
Reply from KMS Tools & Equipment - Edmonton South
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Best tool selection around.
August 3, 2023
Reply from KMS Tools & Equipment - Edmonton South
We hope to see you again soon at KMS Tools & Equipment. Until then, take care!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.