KMS Tools & Equipment - Edmonton Reviews 138

TrustScore 4.5 out of 5

4.4

10631 184 Street NW, T5S 2L3 Edmonton, Alberta, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Dom helped me with an exchange on a defective item which saved me time by not having to go the warranty depot. I like the Milwaukee events, even though Milwaukee never helps me with tool problems,... See more

Company replied

Rated 5 out of 5 stars

This a great big location with plenty of well stocked shelves and tools you need for both the seasoned construction pros and part time DIY guys, at fantastic prices. The staff at this location are als... See more

Company replied

Rated 1 out of 5 stars

The security badge on nearly every hand tool is extremely annoying. I get it, I know why it’s been added to the tools. But every tool I wish to buy I need to find an employee, request to unlock it and... See more

Company replied

Rated 5 out of 5 stars

I was looking for a digital angle gauge and went to the new store on 184 st. A staff member helped me locate it, but it was sold out, so she checked and found it at the southside location. Then she he... See more

Company replied


Company details

  1. Tool Store
  2. Pneumatic Tools Supplier
  3. Safety Equipment Supplier
  4. Welding Supply Store
  5. Woodworking Supply Store

Written by the company

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Contact info

  • 10631 184 Street NW, T5S 2L3, Edmonton, Alberta, Canada

  • 780-455-8665

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

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No history of asking for reviews

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Replied to 52% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I need good tools to get the job done…

I need good tools to get the job done and getting them on time and for a good price is key. They have good customer service and will use them anytime I need something for construction.

August 17, 2023
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Reply from KMS Tools & Equipment - Edmonton

Every customer matters to us. Thank you for choosing our services and sharing your feedback.

Rated 3 out of 5 stars

Bought a new Milwaukee grease M18…

Bought a new Milwaukee grease M18 grease gun kit with the battery kit and 1/4 impact drill, Drill was not in stock and had to wait three weeks for the back order while the south store had the tool, was informed twice that the drill was in and upon arrive no drill was available. Wasted my time travelling.

August 9, 2023
Rated 5 out of 5 stars

Just great prices and selection on…

Just great prices and selection on tools. There is not really much more to say.

August 17, 2023
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Reply from KMS Tools & Equipment - Edmonton

Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.

Rated 2 out of 5 stars

I went to purchase some milwaukee…

I went to purchase some milwaukee products, when I went to pay for them I was informed that the company no longer receives the pre paid VISA gift cards... I received the gift cards from work , I had the receipts for them ect , I was told it's company policy not to accept them anymore. I should have just left the product at the check out and left and went to the big box store to make my purchase... this rejection of payment has been reported to VISA.

August 8, 2023
Rated 5 out of 5 stars

KMS REVIEW

Fast courteous service, great price !!!

August 14, 2023
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Reply from KMS Tools & Equipment - Edmonton

Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.

Rated 4 out of 5 stars

Got my first torque wrench

Got my first torque wrench. The staff member didn't couldn't teach me how to use it but she did ask another customer who did know.

July 28, 2023
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Reply from KMS Tools & Equipment - Edmonton

It's rewarding to know you had a good experience with us. We look forward to serving you again.

Rated 5 out of 5 stars

Great prices and good service.

I have purchased a full line of Milwaukie M18 tools. Great prices and good service.
Lots of sales help with better prices.

August 5, 2023
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Reply from KMS Tools & Equipment - Edmonton

Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.

Rated 5 out of 5 stars

Great service

Great service, great help. Always have what I'm looking for.

August 2, 2023
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Reply from KMS Tools & Equipment - Edmonton

We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.

Rated 5 out of 5 stars

Friendly and helpful staff with…

Friendly and helpful staff with constant sales to look out for

August 12, 2023
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Reply from KMS Tools & Equipment - Edmonton

We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!

Rated 4 out of 5 stars

The help we received on the Saturday…

The help we received on the Saturday Milwaukee sale. The representatives on the floor were knowledgeable and friendly. The front of store staff was courteous and very efficient moving people through the store.

July 22, 2023
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Reply from KMS Tools & Equipment - Edmonton

Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.

Rated 5 out of 5 stars

Good location

Good location. Parking good. Prices competive when non sale. Stafv good.

August 4, 2023
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Reply from KMS Tools & Equipment - Edmonton

Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.

Rated 5 out of 5 stars

Kms has a good selection of tools

Kms has a good selection of tools, paint / polish supplies, air and electro machines, and machinery for a great variety of trades that others don't have for a fair price

June 23, 2023
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Reply from KMS Tools & Equipment - Edmonton

We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!

Rated 5 out of 5 stars

Quality products at reasonable cost.

Quality products at reasonable cost.
Knowable staff, that very helpful and at the same time polite.
I would not shop for power tools anywhere else.
I wish you sold chainsaws, blowers, trimmers and garden tractors.
Good commercial quality products are hard to find.

August 4, 2023
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Reply from KMS Tools & Equipment - Edmonton

Every customer matters to us. Thank you for choosing our services and sharing your feedback.

Rated 4 out of 5 stars

I came in for a couple of sale items

I came in for a couple of sale items. Not all items are easy to find and sometimes difficult to find staff for direction.
The staff are ALWAYS friendly, but you also see many of them walk by you and not bother asking "have you found what you're looking for, or do you need help with anything?" That can be frustrating when you're looking for something.
KMS has a very good selection of products, pretty decent sale prices and knowledgeable staff.

August 14, 2023
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Reply from KMS Tools & Equipment - Edmonton

We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.

Rated 4 out of 5 stars

Good selection

Good selection. Staff are sometimes a bit confused about the status and location of ordered items but all very helpful and friendly.

June 14, 2023
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Reply from KMS Tools & Equipment - Edmonton

Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.

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