I came in looking for a tool and the staff was really helpful and showed me the tool I was looking for was on sale and there was a deal when buying.
Company replied
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See what reviewers are saying
After viewing an online flyer and seeing the item I wanted I decided to go to the store to purchase the item when in Grande Prairie on the weekend. I saw an employee and asked where the end mill bits... See more
Company replied
The customer service is phenomenal! The only reason I gave it a 4 instead of 5 is that the store, in one instance, did not have the advertised sale item in stock and in another instance, an applicato... See more
Company replied
They are local. Have a wide variety & and have products otherwise not available in GP. Staff have always been responsive and courteous.
Company replied
Company details
- Tool Store
- also in
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Contact info
9902 120 ST, T8W 0C7, Grande Prairie, Alberta, Canada
- 587-771-0176
4.5
Excellent
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the moment I stepped into the…
From the moment I stepped into the store I was treated well and had multiple people answer my questions and assist me with my purchases.
August 11, 2023
Reply from KMS Tools & Equipment - Grande Prairie
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
The workers are friendly and helpful…
The workers are friendly and helpful and approachable. And the prices are great , good inventory.
August 4, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Let’s just say I never leave empty…
Let’s just say I never leave empty handed. There is a great variety of tools the staff is always helpful it’s always a pleasant experience.
July 26, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Great communication.
July 22, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Very friendly and helpful
Very friendly, helpful and quick to check if I needed assistance and was wonderful in assisting me find what I needed. Would definitely go there when I look for tools and supplies.
July 27, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Reply from KMS Tools & Equipment - Grande Prairie
We value your business and are happy to hear you had a good experience. Thank you for choosing for KMS Tools & Equipment.
Jeremy Lane top salesman at Grande Prairie Location
What makes my experience great is the Salesman we have for our ordering, excellent service and knowledge. When I need something if it's not in our store in Grande Prairie it gets sourced from our salesman Jeremy Lane who is a definite asset to your team he makes my buying experience for the College more relaxing. There are no exact dates that I can use every experience has zero bad outcomes and Jeremy helps to find what I need for great prices for both Programs that I look after.
March 2, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
They had tool I was looking for
They had tool I was looking for. Answer my questions. And was really helpful
July 29, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Grande Prairie
Hi Dan, thank you for the perfect rating! We hope to become one of your favorites and stop by KMS Tools & Equipment again soon!
Reply from KMS Tools & Equipment - Grande Prairie
Thank you for your five star review. The KMS Tools & Equipment team is delighted we could serve you so well.
Knowledgeable and helpful
Staff are always knowledgeable and if they don't know an answer they always will find out for you
August 11, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you Roy for rating us 5-stars! We are happy to know your experience at KMS Tools & Equipment was a great one!
Always friendly and helpful staff.
July 22, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you for your five star review, Dale. The KMS Tools & Equipment team is delighted we could serve you so well.
Staff very helpful
July 26, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you, Darrin. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon. Take care.
Brandon in Red Deer and Jeremy in…
Brandon in Red Deer and Jeremy in Grande Prairie were very easy to deal with, made the purchasing experience great!
August 8, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Hello Marcus, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Grande Prairie
Hello Blair, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at KMS Tools & Equipment.
They are a part of the community.
They are local. Have a wide variety & and have products otherwise not available in GP.
Staff have always been responsive and courteous.
July 22, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you, Lance. We hope to see you again soon at KMS Tools & Equipment. Until then, take care!
Costumer service is great
Costumer service is great, vary helpful and happy to help you when you need something
August 16, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Thank you so much for your review of KMS Tools & Equipment! We truly appreciate the review and hope to hear from you again.
Came in for Dremel tool bits
Came in for Dremel tool bits, staff members were very helpful locating what I needed. Lots of stock on hand.
August 15, 2023
Reply from KMS Tools & Equipment - Grande Prairie
We really appreciate you taking the time to leave us a great review! Thank you for being a loyal customer and for choosing KMS Tools & Equipment.
Always excellent
August 16, 2023
Reply from KMS Tools & Equipment - Grande Prairie
Hello Eddy, your 5-star rating means a lot to us! Thank you for choosing KMS Tools & Equipment.
Workers are always extremely helpful at…
Workers are always extremely helpful at getting me whatever I need and seem enthusiastic about their workplace, shop is tidy and easy to navigate
December 31, 2020
Reply from KMS Tools & Equipment - Grande Prairie
What an awesome and encouraging 5 star review!! Thank you for sharing your positive experiences that you have while shopping at our Grande Prairie store. We appreciate your business Ryan and the team in GP will also appreciate reading this. :)
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