KNEEPILLOW Reviews 

241
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I bought the Total Body Support pillow in 2021 whilst pregnant and the relief it provided was absolutely amazing. It was so amazing that I kept it and in August 2025 I hurt my back and the first thing... See more

Rated 5 out of 5 stars

I’ve had this item for 5 years and am still using it. It’s great for leaning against for reading in bed, laid flat it helps with nighttime coughing and reflux. A godsend when I was recovering from maj... See more

Rated 1 out of 5 stars

Complete scam. I actually made an order by mistake and tried to cancel it immediately. I telephoned, I emailed, I direct messaged. Absolutely nothing. Calls are unanswered, messages ignored. No... See more

Rated 5 out of 5 stars

I’ve been using the Sero Pressure Cushion for almost three years now; initially took a little bit of getting used to, but couldn’t live without it now - it has worked wonders for my intermittent lower... See more

Company details

  1. Bedding Store
  2. Bedroom Furniture Store
  3. Cosmetics and Perfumes Supplier
  4. Furniture Store
  5. Gift Shop

Written by the company

Welcome to KneePillow.co.uk, a UK-based online retailer specialising in comfort products, pillows, and practical home lifestyle items. Our store was originally created around the idea of simple, well-designed products that help make everyday rest and relaxation more comfortable. Pillows remain at the heart of our product range. We offer a wide variety including knee pillows, pregnancy pillows, wedge pillows, leg elevation pillows, CPAP pillows, and other bedding accessories designed to improve everyday comfort and support different sleeping preferences. Our collection focuses on providing practical solutions that help customers create a more comfortable sleeping environment. Alongside our pillow collection, our store also offers a broader range of home and lifestyle products. Customers can explore furniture such as beds, loft beds, wall beds, wardrobes, seating options including kneeling chairs and nursery chairs, as well as home décor items, fragrances and perfumes, football fan merchandise, and novelty gift products. KneePillow.co.uk is operated by a registered UK business and we are committed to providing a straightforward and secure shopping experience. We focus on offering reliable delivery, responsive customer support, and a carefully selected range of products designed to combine comfort, practicality, and everyday usability. We value honest feedback from our customers and continually work to improve our service, product selection, and overall shopping experience, ensuring that customers can shop with confidence and trust.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(241)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Massive liverpool supporter

Massive liverpool supporter born in liverpool lived until 13 moved to Australia now grandson liverpool supporter bought for his graduation will get engraved awesome pens thank you mi

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

First one i received the mug was cracked but they replaced it quickly & a new one was received & i love it, really pleased

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful - can’t wait to give to my friend , was wrapped well and delivered quickly. I would highly recommend .

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service. Exactly what I needed!

They had exactly what I needed to make my Valentine's gift this year perfect. Prompt and reasonably priced postage from the UK all the way to Australia. Good communications in answering my questions. I couldn't be happier 😊

February 12, 2025
Unprompted review
Rated 4 out of 5 stars

Overall my experience was great

Overall my experience was great. I ordered an item, but when delivered it seemed to be damaged in the mail. So I asked them how we could fix this and they gave me the option to choose another item or a refund!

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and product…

Terrible customer service and product quality. Have tried to contact customer service to return the maternity pillow that I bought (which is terrible quality) and have had no response. Do not buy from this site.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

I would give 0 Star if there was an…

I would give 0 Star if there was an option.Customer service is horrible.There is no other way of contacting them other than emailing the sales team, who don't really care about customer experience.
I purchased a toy car as a birthday gift for my nephew which didn't receive. When I emailed them about it 4 days after estimated delivery date they had mentioned, they sent me the Royal mail tracking reference. And Royal mail never received the package.
In the end they replied saying."royal mail must have lost it. I will issue a refund". No apology, No empathy, slow on communication, what kind of company it is who can only be contacted by email,no phone? I felt like I was treated as if it was my fault i bought the Item from them. Disappointment they I didn't have enough time to buy it from anywhere else
I'm still waiting for the refund to come through, hope it does( been only 2 days since they promised the refund)
And the funny thing is they have no time to respond my query on time but have plenty of time to send me email to review the product I never received,

January 27, 2025
Unprompted review
Rated 4 out of 5 stars

The socks are very comfortable

The socks are very comfortable. In truth, however, they were purchased solely for the design (Buddha & Lotus flower); the comfort aspect is a bonus. Highly recommended!

January 8, 2025
Unprompted review

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