Very happy with speed, efficiency and genuine customer interest following purchase. I have already commented on the fact that the merchandise does not appear to be of the quality that these particular... See more
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Sadly these knee support insoles didn't work well for me. I need them for long distance hill walking, in particular to absorb shock to my knees when walking down hills. Unfortunately due to the space... See more
Company replied
These knee supports have made a world of difference to me. I am now much more comfortable, and can walk without the feeling that my arthritic knee will give out. I wear it during the day, taking it of... See more
Liked the updates of delivery process .From ordering to receiving. Knee supports are doing their job. Will be buying again when these ones need replacing
Company details
Written by the company
At KneeSupports.com, we specialize in providing high-quality knee support solutions tailored to meet the needs of every individual, whether you're recovering from an injury, managing chronic pain, or seeking to prevent future issues. Our commitment to excellence is reflected in our extensive range of products, including knee supports, knee braces, and an array of recovery and rehabilitation items. What sets us apart is our collaboration with some of the world's foremost suppliers and manufacturers, ensuring that every product we offer is engineered for optimal comfort, effectiveness, and durability. Our catalog is thoughtfully curated to include innovative solutions that cater to various needs and conditions, from sports injuries to post-operative care. Understanding that knowledge is key to effective recovery, KneeSupports.com is also your go-to resource for expert advice. Our site features a rich library of guides and blogs written by specialists. These resources provide valuable insights into knee health, offering tips on choosing the right support, enhancing your recovery journey, and maintaining knee health over the long term. Trust is at the core of what we do, and we are dedicated to ensuring that our customers receive not only the best products but also exceptional service. Our user-friendly website makes it easy to navigate through our comprehensive offerings and find exactly what you need for your knee health and recovery. We are an ISO 9001:2015 certified business demonstrating our continuing commitment to our customers and their satisfaction through top level service. Choose KneeSupports.com, where we support every step of your journey towards a healthier, more active life.
Contact info
Unit 6 Union Court, Union Road, SW4 6JP, London, United Kingdom
- 0207 143 4293
- helpdesk@kneesupports.com
- kneesupports.com
4.3
Excellent
46 reviews
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Excellent Service
Very happy with speed, efficiency and genuine customer interest following purchase. I have already commented on the fact that the merchandise does not appear to be of the quality that these particular knee supports used to be, which is very disappointing. However that is a manufacturing issue relating to "Donjoy" and not a complaint about "Kneesupports.com"
April 2, 2026
Thumbs up
Liked the updates of delivery process .From ordering to receiving. Knee supports are doing their job. Will be buying again when these ones need replacing
February 24, 2026
Brilliant item, quick delivery.
I love my Donjoy webtech braces and order them regularly. They always arrive at the delivery address in good time. It's quick and easy to order these.
February 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Too tight ffs
I’m 6’ tall, 11 and half stone with thin legs, I done your measure and selected medium. I know you say size up but I was within the sizes for medium with spare. On first wearing, about two hours, my feet were suffering. Way too tight. I bought two, and both no use. The internet wins again.
January 27, 2026
Reply from Knee Supports
Dear Steven,
I am really sorry that your knee support did not provide you with the comfort you were expecting.
I have now sent you an email in the hope we can resolve this matter for you, and I look forward to your reply.
Kind regards,
Victor
Kneesupports.com
Great when it all works cohesively.
It's always gratifying when on line shopping is easy, My experience with Knee Supports fits comfortably into this category.Good site, easy order and payment processes and good communication up to the point of delivery which was on time.
October 30, 2025
Really easy site to use
Really easy site to use. Helpful instructions on how to measure the knee area for the correct size support.
My daughter has used her knee support a couple of times and finds it comfortable. Thank you
October 10, 2025
Great service as usual goods received…
Great service as usual goods received promptly and as required.
September 1, 2025
Very good support brace for the knee
Very good support brace for the knee . Great product
August 27, 2025
Very good products at best prices even…
Very good products at best prices even better support from the company friendly staff.
August 20, 2025
Comments on knee brace (Mrs C M Hudson , the user)
Delivery and service was good. Good quality product. Only slight criticism is that, based on the measurements, it could be a bit longer.
Connie Hudson
June 3, 2025
Product & Supplier Review yet another one Yawn.
Found website when looking for information on knee supports. Liked the range of products and comments / advice on what each was suitable. They seemed to know what they were talking about and using the product it’s very good.
June 4, 2025
I was so surprised how quickly this…
I was so surprised how quickly this company responded to me. I sent a message that I ordered the wrong size knee brace. In 5 days I received the next larger size without having to return the original pair. They told me to gift the originals to someone instead of sending them back. I was so pleased with the fast and gracious response I received from this company. Thank you!
May 22, 2025
Unprompted review
Easy to order and quick delivery
They have a great selection of knee supports. It was easy to order what I needed and delivery was fast so I could get support for my knee straight away.
April 17, 2025
Didn't work for me
Sadly these knee support insoles didn't work well for me. I need them for long distance hill walking, in particular to absorb shock to my knees when walking down hills. Unfortunately due to the space the insoles took up inside my very comfortable walking boots and because the insoles are hard, my feet felt sore and I developed a large blister on my heel. I've since abandoned using them.
April 12, 2025
Reply from Knee Supports
Dear Mrs Hart,
Thank you for taking the time to provide your feedback.
I am very sorry to hear that the insoles you purchased did not help you as you expected.
We have another website, shoeinsoles.co.uk, which provides a great deal of help and information about insoles for hiking and can direct you towards an insole which will help with your shock absorbing requirement too.
If you need any help with recommendations, please do let us know and we will be delighted to help you.
Kind regards,
Tony
Kneesupports.com
Not a lot of good.
My wife suffers from osteoporosis and we assumed this knee support would ease her pain somewhat but it does nothing for her either when she is walking or when she is sitting.
March 26, 2025
Reply from Knee Supports
Dear Derek,
Thank you for providing your feedback and I am very sorry to hear that the knee support you purchased for your wife has not helped with her condition.
The knee support you purchased has been designed to provide gentle kneecap compression, so this may not be providing enough support for her.
We have an extensive range of knee supports which have been designed to help aleviate the pain associated with Osteoporosis and Arthritis, so if you would like some help finding something more suitable, please do let us know.
Kind regards,
Tony
Kneesupports.com
Satisfied customer
Smooth ordering process. Prompt delivery. Knee supports were as described and do the job.
February 26, 2025
Just one wear but I did feel they were…
Just one wear but I did feel they were a good support.
I didnt feel any knee pain.
February 20, 2025
Great product at a sensible price.
February 6, 2025
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