Knight Richardson Reviews 

632
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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4.7

All reviews

(632)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Afra Khan deserves this praise.

I took the recommendation from the estate agents and have been more than satisfied with the service.
Afra Khan did the conveyancing and we completed in about 5 weeks. The property had some legal oddities that required some tidying up. Also, the vendors caused some issues that Afra was more than happy to advise on, provide guidance and suggest realistic solutions. All communication was answered and dealt with in a friendly and professional manner and very quickly.
I honestly cannot sing my praises enough. I have bought numerous properties and Afra Khan at Knight Richardson is the standout solicitor of all the conveyancing firms I have dealt with. A definite five star recommendation.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Isaac & Greg were absolutely fantastic. We bought our first home using Knight Richardson and throughout the entire process we were kept up-to-date and were extremely happy with the service provided. Unfortunately, due to the sellers conveyancer, it took a little longer than we had hoped however Knight Richardson were able to work towards the deadline of 1st April, and against all odds we were able to complete prior to stamp duty changes. We are extremely grateful and would highly recommend Knight Richardson.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Afra was so friendly and available to…

Afra was so friendly and available to us whenever we had questions or worries. She made the process feel smooth. We are very happy with the service. Staff on the phones were always super helpful too. We highly recommend Knight Richardson. Karis and Alice

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. My assigned Solicitor did a thorough work and made sure that every required documents from the vendor was well verified.
The customer service was always available.

Highly recommended to anyone who wants to purchase a property with peace of mind.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent, complacent and condescending.

Seems like my experience was very different to others. A simple conveyance flat purchase with no chain or mortgage took them 19 weeks to complete rather than 10 estimated. The junior who worked on it was simply not up to the task. Her supervisor was rude and dismissive when I challenged the delays. Instead of feeling my solicitor was working for me I had to battle against them to get through work completed. I'm 54 and used many legal firms in my time- Knight Richardson were the worst by a very long margin- incompetent, complacent and condescending.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Hasan made the entire experience of buying a house seamless. The process was much quicker than I expected and the team were super responsive and there were no unnecessary delays. Would 💯 recommend. Thank you!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great and efficient service

Afra at Knight Richardson was great, kept us up dated and made the process for these first time buyers pain free and simple. Would highly recommend. They are friendly and informative.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Before starting the journey of selling and buying I was told by everyone that I would need to “chase my solicitor daily” and that the solicitors are the biggest headache of it all. I however had the pleasure of Knight Richardson and Abdul Miah, nothing I asked was ever a problem, I never had to chase and was always kept up to date. The sale and purchase frustratingly (through no fault of KR) went on for 6 long months, but knew Abdul would be chasing and fighting my corner. I cannot put into words how much easier the process was with Abdul supporting from start to finish.
Equally the quote was very reasonable for both sale and purchase.
Hopefully I won’t be moving any time soon, but if I did I would only ever use Knight Richardson.
Thank you again to Abdul, an absolute gent & legend!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Knight Richardson what can I say from the beginning so professional and courteous , nothing felt like I was asking a daft question kept me uptodate all the time wasn’t an easy process but many thanks to Kirsti she is an absolute superstar and a credit to the company will definitely recommend to anyone needing a solicitor and would use again without a doubt if the need arised

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Super supportive team!

Could not be more grateful for the team at Knight Richardson, particularly Joe and Kristian for getting our house purchase across the line! The team were super patient and a really calm influence during the stresses of buying a first house. Really excellent service and support from the whole team from start to finish.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

House sale

Hasan was absolutely amazing with my house sales. Very prompt with answering my emails and calls, answering all my questions (there were lots!) and being proactive with chasing buyers. I have no hesitation in recommending Hasan and this company. I will definitely keeping using if the need arises.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service Millie and Issac

Incredible service

Thank you to Millie and Issac for the over 1 year journey we went through, always supporting us and ensuring we had clear expectations, working to time specific dates and always coming through with their promises

Very professional and very personable. A great business that we will forever trust with any house move moving forward

Thank you again for everything

Alex and Abi

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Business and pleasure can mix.

Ref.
Abdul Miah of Knight Richardson very recently saw us through 3 months of selling our property.
There were difficulties, frustrations and anxieties however Abdul steered a safe course throughout and in excellent and polite manner.
My wife and I were greatly impressed by this -and his thoroughness and expertise were always most evident as was his calm and caring nature.
Always a patient and understanding gentleman - we would consider ourselves very fortunate to be served by one so impressively on top of his business.
So we thank him and wish him success in the future.
We think Abdul demonstrates clearly that business and friendliness can mix ! Thank you Abdul
Sincerely, E and r.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

A painless experience

A quick and painless experience, when ever i did not understand some thing i felt the time was taken to help guide me through the process.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service from beginning to completion

Star+
Kirsti at Knight Richardson helped us with the sale of my late mums property. The service I received was professional whilst Kirsti was also very understanding of our situation and she kept me informed of progress whilst assisting me with the process. I have dealt with other solicitors previously but the whole team at Knight Richardson just seemed more approachable and understanding, I felt like I was treat as an individual and not just a case reference number. I would 100% recommend this firm for anyone looking to buy or sell a property.

January 24, 2025
Unprompted review

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