Knight Richardson Reviews 

From the very beginning, Kirsti and Charlotte have been absolutely fantastic. They are both lovely people to deal with and have made what can often be a stressful process of purchasing a property feel incredibly easy and straightforward.

They have kept me updated wherever possible throughout the process, have always been helpful and approachable, and have gone above and beyond to make sure everything has progressed as smoothly as possible.

We are due to complete next week, having only had our offer accepted at the beginning of July, so the turnaround has been fantastic. I appreciate that this is a much quicker timeframe than would normally be expected, particularly as we were under some pressure from our sellers, but Kirsti and Charlotte have been brilliant in helping to keep everything moving.

I honestly couldn't recommend them highly enough. Professional, friendly, efficient and genuinely lovely people to deal with. Thank you both for all your help!

Great team and great work have been done to help us achieve our little dream!Would definitely recommend to everyone 😄

If you are looking for a conveyancing firm that actually goes above and beyond, this is the one. I am currently completing a transaction with them that is far from straightforward, and they have been nothing short of amazing throughout the entire journey.

What stood out to me the most was the genuine care and attention to detail they gave to a very complex case. Rather than feeling like just another file on a desk, I felt completely supported.

Isaac deserves a huge personal thank you. His communication, calm approach, and proactive attitude ensured that the entire process progressed without a hitch, despite the complications. He has made what could have been a nightmare experience feel easy and manageable.

They genuinely care about their clients, and that personal touch makes a world of difference when dealing with a tricky situation. I wouldn’t consider using or recommending another firm - they are truly top-tier. Thank you so much for all your hard work!

Dealt with Adam and his team from the get go - found them to be extremely professional, friendly and kept me well informed through out the whole process. I would hesitate to recommend them if you are buying or selling your property !!

Do not use Knight Richardson (KR) unless your sale is 100% simple and/or resembles a textbook exercise. The moment an unexpected issue arises, their communication and proactive care collapse miserably.

I hired KR for my flat sale in mid May 2025. The buyer also instructed KR in the (in vain) hope to speed things up. Everything was fine until early July, when the buyer’s lender requested a Deed of Variation (DoV) due to a missing forfeiture clause in the lease of my flat.

My solicitor, Joe Nash, and his junior, Kristian Gill, completely failed to inform me about this. They went silent for over 10 working days, leaving me to discover on my own that a DoV had even been requested. They never explained the complex steps, the long timeline, nor the extra costs involved. While the freeholder’s solicitors caused most of the delays, Joe and Kristian didn’t proactively chase things and gave me either telegraphic information or incorrect one, for example when Kristian told me that I couldn’t contact the freeholder’s solicitor because I had a conflict of interest in the process. How can I be in conflict of interest if I am the leaseholder? Indeed it turned out that I couldn't contact them because I was not the direct customer (the freeholder was).

To make matters worse, once the DoV was executed nearly four months later, the buyer’s solicitor - Adam Chowdhury, also at KR - refused to proceed because the seller’s management pack was now more than six months old. Adam had sat on the documentation for four months without raising standard queries, implying that I would have to pay over £500 for a replacement pack simply because KR let the original expire. At that point I raised a formal complaint, which was handled internally by Isaac Chowdhury (Joe’s manager and Adam’s brother). Isaac dismissed my concerns, claiming KR was not at fault and refusing to address Adam’s inaction because Adam represented the buyer, despite the fact that he works for the same firm.
I took the matter to the Legal Ombudsman, who investigated and formally ruled that KR’s service fell unacceptably short of professional standards. The Ombudsman ordered KR to pay me compensation for the distress and delays in a transaction that dragged on for over seven months. Joe also sent a written apology following the dismissive and whitewashed responses I received from Isaac.
If your transaction encounters any complications, KR will let you down immensely. Look elsewhere for reliable legal representation. Hopefully people will find my experience useful and the Council for Licensed Conveyancers (CLC) will also look into this in case KR’s accreditation needs to be reconsidered.

This is now my 3rd time using Knight Richardson for house sales and remortgages. They are consistently the best in the market, supportive, patient and hard working. Thanks to Hasan for your hard work on this difficult sale, wouldn’t have happened without you.

Fantastic experience buying our first home with Knight Richardson! Our main contact Hasan was knowledgeable, punctual and reassuring, making the whole process of buying a home for the first time an enjoyable experience and stress free. We flew through the whole process in just two months and would highly recommend! Thanks to the whole team

My experience with these guys was amazing, they were very punctual and trustworthy.

We had an excellent experience with Afra Khan throughout our house purchase. She was professional, knowledgeable, and incredibly supportive from start to finish.
What stood out the most was her communication. She always responded to our emails very quickly, and on several occasions she even replied outside of normal working hours. Her dedication and commitment to keeping everything moving gave us real confidence during what can be a stressful process.
Afra went above and beyond to ensure everything was handled efficiently, and we truly appreciated her hard work and attention to detail. We are very grateful for all her support and would highly recommend Afra Khan to anyone looking for a dedicated and reliable solicitor.

Avoid at all costs. I appointed Knight Richardson to assist with a property purchase in June 2026, paying a premium cost for what I hoped was a premium service. Unfortunately this was quickly found to not be the case, throughout the transaction the communication was poor, often leading to me chasing up simple enquiries multiple times with no response, often not getting an answer at all.

Due to the lack of clarity of crucial matters, I withdrew from the transaction just to be issued with a £450 abortion fee following a review of initial enquiries. Surprisingly, this was the only time the communication was of any standard, when they were chasing this payment and threatening small claims court summons if not paid within a short deadline.

The assistant at the firm was rude, unprofessional and unsympathetic regarding the matter, dismissing all concerns raised and speaking over me as I attempted to speak.

I attempted to speak to a senior member of staff, just to be told that they were too busy to take my call and when I requested a callback, was told that they were too busy and to either pay the fee or a small claims court application would be made.

I’ve never dealt with a more abrasive, rude conveyancing company in my life, they’re incompetent, rude and provide the worst communication. Avoid to prevent wasting your money.

My experience with Afra Khan was 10/10. She is a huge asset to the firm. Always willing to pick up the phone to the bank, or any stakeholder necessary. Many people would sit on things or hide behind an email, whereas Afra gets out ahead and is highly proactive. I would ask for her every time following my experience.

I have used this company before and they are excellent. Millie was brilliant dealing with my property sale. Fantastic service as everything went great.

We recently bought and sold a property with Knight Richardson. Greg was a fantastic case handler. He kept us updated throughout the process and did everything possible to ensure we completed on time.
We have bought a few houses and this was by far the best experience. Highly recommend Knight Richardson.

Millie was absolutely brilliant from start to finish. She made what could have been a very stressful process feel smooth and well managed throughout.

She was incredibly responsive to both emails and phone calls, always keeping us updated and answering any questions quickly. What really stood out was how proactive and determined she was to keep everything moving. She wasn't afraid to chase other parties when needed, which made a huge difference in preventing delays.

Thanks to Millie's dedication and persistence, we successfully sold our flat and completed the purchase of our new home in just 12 weeks, which was especially important as we were working to move before the arrival of our baby.

I wouldn't hesitate to recommend Millie to anyone looking for a conveyancing solicitor. Professional, efficient, proactive and genuinely supportive throughout the entire process. I can't thank her enough.

Really good team. Communication was excellent. Grateful for all the work they did, making the sale and purchase of new build very straightforward

Very challenging experience, they missed crucial items on searches. Delaying a very simple property purchase over a 6 month period. Became very unpleasant on email and resulted in no property sale and a bill for work they failed on.

Millie did an excellent job with the sale of my flat. Dealt with all aspects of the process well and I would recommend Knight Richardson.

I just wanted to say a massive thank you to Adam and Cary for all your help throughout the process. As a first-time buyer, I really had no idea what I was getting myself into, but you both made everything so smooth and stress-free. You were always there to answer my questions, no matter how big or small, and your support and guidance gave me so much confidence. I couldn’t have asked for a better experience and would highly recommend Adam and Cary to anyone looking to buy a home. Thank you again!

It was a pleasure dealing with Knight Richardson and especially Isaac and Showaib. Every query that I had was answered quickly. I loved the app that the company used and it made dealing with them extremely easy.

I was a bit reticent about using a Conveyancing company instead of a firm of Solicitors as I have done in the past. However, having read previous reviews, I did not need to worry and Knight Richardson really do provide a 5* experience.

I'd like to Kirsti Rock and the team for their support in selling our London flat. The initial online data gathering was smooth in their portal and if we had any questions our responses were answered promptly.
We had a tricky buyer and a sometimes overzealous estate agent and Kirsti in particular was fabulous at navigating us through to a successful completion. I would highly recommend Knight Richardson for their diligence, expertise, patience, and perseverance. thank you all!