I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.
Company details
Written by the company
About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.
Contact info
127 The Barracks South Road, LA1 4XQ, Lancaster, United Kingdom
- 03309993199
- Info@knighttraining.co.uk
- knighttraining.co.uk
4.9
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claire has been very helpful throughout…
Claire has been very helpful throughout the process fo training and taking the exam
April 4, 2023
Reply from Knight Training (UK) Ltd
Hi Sean,
It was my pleasure to help :) Thank you for taking the time to leave some kind words!
Claire - KT Team
Really helpful and responsive staff
April 3, 2023
Reply from Knight Training (UK) Ltd
Hi Jenny,
Thanks for the compliment! We really appreciate it :)
Claire - KT Team
The team helped with great instruction…
The team helped with great instruction on how to complete and pass my personal license test.
April 3, 2023
Reply from Knight Training (UK) Ltd
Thanks for taking the time to leave us feedback. Much appreciated :)
Claire - KT Team
Simple and clean process,good…
Simple and clean process,good communication and customer service,always responsive and explaning everything thank you
March 30, 2023
Reply from Knight Training (UK) Ltd
Hi Kerem,
Thank you for taking the time to leave us positive feedback. We really do appreciate it :)
Claire - KT Team
Just aced my exam with Knight training
Happy customer here. Smooth process with just the right balance of automation and human touch.
March 30, 2023
Reply from Knight Training (UK) Ltd
Hello!
Thanks for leaving quality feedback! we are super glad you were happy with the process. It was a pleasure working with you :) YOU SMASHED IT!
Claire - KT Team
Great follow up service and user friendly interface
Thank you, Knight Training team! I highly recommend Knight Training. You encourage me all the time to complete my course in my busy schedule. I needed that. I loved the course app - user-friendly and very informative. And I want to add that the mock exam was great, I felt very confident in the real exam session and completed it in a very short time.
March 30, 2023
Reply from Knight Training (UK) Ltd
Hi Nejat,
Thank you so much for taking the time to leave detailed feedback. We are always happy to work together as a team to get you through the qualification and out the other side! Well done :)
Claire - KT Team
Everything easy to follow
Everything easy to follow, engaging and with great support. Claire was very helpful with any issues
March 29, 2023
Reply from Knight Training (UK) Ltd
Hello!
Thank you so much :) always a pleasure to help!
Claire - KT Team
The experience was great
March 29, 2023
Reply from Knight Training (UK) Ltd
Morning! Thank you for your feedback, much appreciated :)
Claire - KT Team
Excellent!
Simple, Informative and Accurately Precise modules to go through! Great support from Team!
Their constant support at every stage - specially by Claire, is highly notable.
Thank you
March 29, 2023
Reply from Knight Training (UK) Ltd
Hi Arpit,
Thanks so much for leaving your feedback :) it is very much appreciated
Claire - KT Director
Reply from Knight Training (UK) Ltd
Morning!
Thanks for taking the time to leave us a quick review. We really do appreciate it :)
Claire - KT Team
Reply from Knight Training (UK) Ltd
Hello!
Thanks for taking the time to leave us a quick review! We really appreciate it :)
Claire - KT Team
Reply from Knight Training (UK) Ltd
Hi Oliver,
Thanks for your feedback although it seems the request email has been sent a little soon! Great to talk with you yesterday and don't forget, any issues at all, just call me :)
Claire - KT Team
I had some technical problems setting…
I had some technical problems setting up and everyone I spoke to were kind understanding and so helpful They reassured me constantly
March 17, 2023
Reply from Knight Training (UK) Ltd
Hi Lorraine,
Thank you for sharing your feedback on your experience with Knight Training.
Claire - KT Team
Great experience
March 24, 2023
Reply from Knight Training (UK) Ltd
Thank you! We really appreciate you sharing :)
Claire - KT Team
The training was easy to find
The training was easy to find, easy to select and buy, easy to book.
I was quickly onto studying and the availability of exam timing was very convenient.
March 13, 2023
Reply from Knight Training (UK) Ltd
Hi Robin,
Many thanks for taking the time to leave us some feedback, we really appreciate it :) so glad you had a good experience with us!
Claire - KT Team
Great communication and excellent…
Great communication and excellent service. Very helpful with any questions answered promptly.
March 14, 2023
Reply from Knight Training (UK) Ltd
Hi Laura,
Thanks for your feedback! Your certificate was posted out on the 20th March so should be with you any day now! We are glad you had a great experience with Knight Training :)
Claire - KT Team
Helped to organise everything needed…
Helped to organise everything needed and gives you the opportunity to do anything!
March 22, 2023
Reply from Knight Training (UK) Ltd
Hi Jasmyn,
So glad we were able to help! :)
Thanks for your feedback too.
Claire - KT Team
Good company professional and very…
Good company professional and very quick turnround after once we have done the rest we have another 5 people to put through we will see how this one goes.
March 22, 2023
Reply from Knight Training (UK) Ltd
Hi Rob,
Thanks for your feedback. It seems we have sent this review request a little early! Please do feel free to come back and review again once Karolina has completed her course and exam - hopefully, it will still be super positive! :)
Claire - KT Team
Good responsive customer service…
Good responsive customer service function who are both knowledgeable and empathic. However with a variety of partner companies involved in the delivery of the training it made the experience a fractious and disjointed.
March 21, 2023
Reply from Knight Training (UK) Ltd
Hi James,
Many thanks for your detailed feedback. We are pleased that you had a good experience with our team and I will send on your further comments regarding disjointed experience on to our colleagues at the Awarding Body (Highfield) for their consideration. Thanks again :)
Claire - KT Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.