Knivesandtools.es Reviews 882

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great online store with pretty much all the good knife manufacturers out there in the market at reasonable decent prices. Quick shipping, customer service is also great, all questions answered brisk... See more

Rated 4 out of 5 stars

I do not understand why you do not deliver to my address the shop you sent the packet to was closed Saturday and Sunday every week.Apart from that everything was 100 percent.Thank you.

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4.5

Excellent

TrustScore 4.5 out of 5

882 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

The delivery package took a very long…

The delivery package took a very long time to arrive

February 16, 2022
Unprompted review
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Reply from Knivesandtools.es

Estimado Tiago,

Gracias por tu respuesta. Hemos visto que ya has recibido el producto y esperamos que estés contento con él.

Ten en cuenta que estamos en constante revisión de nuestros servicios de mensajería para dar a nuestros clientes españoles (como tú) los mejores servicios que se merecen.

Lamentamos el retraso.

Service Team - Knivesandtools

Rated 5 out of 5 stars

Bought from knivesandtools. A great choice.

I am from Spain and bought a knife on this page because the catalog here is really big compared with the online stores I know. The multiple photos, detailed specifications and user reviews on each item are great and helped me in choosing the piece I wanted to buy. The buying process itself was easy and painless. Once bought it was sent to me quickly.

Very happy with it, will choose it again for next buys.

January 29, 2022
Unprompted review
Rated 1 out of 5 stars

Puyyyyyyyyuuuu

Intergovernmental

January 12, 2022
Unprompted review
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Reply from Knivesandtools.es

Estimado Domide,

Gracias por revisar nuestros servicios. Entiendo que hemos tenido alguna comunicación a través del correo electrónico y que has querido devolvernos un producto.

Te enviamos la información de devolución gratuita que puedes utilizar para devolver un producto.

Si hay algo más, no dudes en contestar en nuestros mensajes.

Service Team - Knivesandtools.

Rated 1 out of 5 stars

I bought a Morakniv knife on the 23rd…

I bought a Morakniv knife on the 23rd of November 2021 which arrived on the 30th of November 2021with 2 visible marks (defects on the blade).

I immediately contacted the support line on the same day, and they autorize
the replacement. I return the product on the same day 30th November 2021 via DHL ticket.

Until today I have not received the replacement product, not even a tracking number from DHL was provided.

I'm still waiting for the expected delivery date.

It is very bad since it was a Christmas gift.

Overall negative experience, and I still don't have the problem resolved.

December 23, 2021
Unprompted review
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