Know The Origin Reviews 459

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.

Rated 5 out of 5 stars

I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... See more

Rated 3 out of 5 stars

Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... See more

Rated 4 out of 5 stars

The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... See more

Company details

  1. Online Marketplace
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Online store for the next generation of ethical brands, looking after tomorrow.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

459 reviews

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Rated 2 out of 5 stars

Delivery problems

The products look lovely but unfortunately, despite ordering 9th December, I never received my order in time for Christmas and by then it was out of stock. Delivery problems apparently. Communication throughout was great but sadly unable to solve the problem.

January 2, 2021
Rated 5 out of 5 stars

Great service

Easy to use, reliable service, delivery arrived quickly in eco-friendly packaging

January 2, 2021
Rated 1 out of 5 stars

Late delivery - no communication

Late delivery, tracking is impossible. Ordered items the 21st, items have still not arrived. According to track and trace it is already in the Netherlands since the 23th... Communicating about delivery date could be much better. Would recommend to align with your shipping partners about communication with your customer.

January 2, 2021
Rated 5 out of 5 stars

Good quality products

I ordered a variety of items . A beautiful jumpsuit by Thought, a jumper, make up brushes and crochet set.
All were of the highest quality and arrived promptly.
Would highly recommend for service, quality and variety of products. Best of all - all my purchases were sustainable.

January 1, 2021
Rated 5 out of 5 stars

10/10

delivery was prompt, and products all fit the description, would buy from here again, 10/10 would recommend.

January 1, 2021
Rated 5 out of 5 stars

Cool Ethical Brands

I love it! I've discovered some really cool ethical brands through Know The Origin. My tee shipped quickly and was packaged very nicely. If you're trying to cut down on fast-fashion shopping and want to support the makers of your clothes/products, then shop here.

December 31, 2020
Rated 5 out of 5 stars

Excellent company all round

Things don’t always go to plan - especially this year! It’s so good to find a company with excellent customer service that also supplies outstanding products.

December 29, 2020
Rated 5 out of 5 stars

Great quality

Delivery was fast and the product was great quality. I ordered a gift for my friend so it was really nice that it came with a small summary of the business too!

December 28, 2020
Rated 4 out of 5 stars

My partner loved this is a Christmas…

My partner loved this is a Christmas present. She's pretty conscious about where she buys clothes, trying to buy sustainably or pre-loved where possible so this black dress was a welcome addition to her wardrobe. I'm told its comfortable, fits well and looks badass with a pair of boots on (I agree!).

December 27, 2020

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