Ko-fi Reviews 725

Support was very helpful (Harry) with helping me get my account back after losing the email associated with it :)

I had this issue with KoFi gold membership subscription, and Finn got back to me and solved the problem quick and brilliantly!

Really effective in their response! Helped out a ton and knew about my issue! Thank you Harry :D

Customer support provided a speedy resolution to the issue I was experience. Both helpful and friendly!

The customer service was fast!

The Ko-fi team was very helpful and receptive to my issues. I also found the Help page format to be nicely designed and easy to navigate.

The support team was helpful in identifying the bug and fixing it within 24 hours of confirming it.

Excellent support from ko-fi.com
Harry managed to carefully verified my identity to make sure there're no mistakes, he then promptly helped me transfer my account to my main. Love it!

Great, friendly and fast support!
There was an issue with my transaction and support solved it in a kindly and professional manner.

As a Developer I looked for a place that was userfriendly where I could host my extensions that I deceloped. And Ko-Fi was exactly that place. It let's you easily host and sell stuff.

Also big shoutout to the fast and friendly support team (especially Daniel & Finn) which helped me fix an issue I encountered.

They were quick to respond and where very clear on what they needed from me.

I love the personalized feel of Ko-fi as a brand and their Support Team. I feel like the Creators are heard and supported, and that means a lot. As a creator, it is easy to use the website and to manage my memberships. I wish there were a "search for" or "find" feature for past content, so Supporters can easily find old content. Or, if we could have folders (similar to the Gallery) for past video content, that would be awesome.

Had a paypal issue and contacted customer support. It took 3 days before they got back to me, but when they did, they had already fixed my issue. I had a great experience.

Works fine. Very customizable and intuitive.

They solved my problem

Like it does take 4 days and they solved my problem without anything! There support is so good! I had Problems with to log in and now I doesnt

Sorry my english isnt that good hahah

I had an issue with getting my Ko-fi account up to date. I submitted a request for support. It was acknowledged immediately, and completely and cheerfully solved the next day. Very positive experience!

Hello everyone,
I chose Ko-fi because of the website design alone and how easy it is for international payments and supporting community members.
Today, I'd gotten a one time payment from my customer and I didn't know I'd switched the contributions on and there was the usual 5% cut which was a lot for me and I raised a ticket.
It was Daniel who understood my perspective and helped me get a refund even if it wasn't in their policy.
(He even sent me extra to cover up for the PayPal charges 🥹).
Definitely will continue to use the platform and even definitely contribute when time comes.
Thank you Ko-fi and thank you Daniel.

honest, fast response and great help!