ko8.fitness Reviews 

58
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I paid for a ko8 suspension training set on the 26th april. They took payment but I never received a confirmation email. After around four emails without getting a reply, I had to reach out to my bank... See more

Rated 1 out of 5 stars

My experience was very bad. I order their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not re... See more

Rated 1 out of 5 stars

So I seriously had to wait 3 months for a package they sent to find out that it contains 1 black rubber band. I have purchased more than 15 KO8s and 1 is broken and they can’t just send a new c... See more

Rated 1 out of 5 stars

A horrible experience, not to repeat. Purchases outside the United Kingdom carry exorbitant customs fees, €43 in fees when the ko8 costs €160, other companies assume it, the ko8 sellers don’t. Beside... See more

Company replied

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(58)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This looks like a good piece of…

This looks like a good piece of equipment, I particularly like where you can do assisted push ups with the harness system, that’s what swayed it for me, so not only do I get the use with Bodyweight, but also assisted if i require it. Looking forward to using this and the app once my shoulder injury has healed.

August 30, 2022
ko8.fitness logo

Reply from ko8.fitness

Hi Mark, thanks for your review.

We're glad you're enjoying your kO8! The harness mode is also one of our favourites. Once you have mastered the assisted push up, give the plyo push up a go... make sure to let us know how you get on :)

Have a great day!

KO8 Team

Rated 5 out of 5 stars

The KO8 is brilliant and so versatile!

The KO8 is brilliant! I’m so pleased and impressed with it. It’s really versatile, easy to use I wish I’d found it sooner!

August 30, 2022
ko8.fitness logo

Reply from ko8.fitness

Thanks for taking the time to write a review Lisa.

We're so glad that you are enjoying the KO8! It is most definitely famous for it's versatility. Remember to tag us in any posts :)

Have a great day.

KO8 Team

Rated 5 out of 5 stars

Absolutely love my KO8

Absolutely love my KO8! Easy to use and great for so many exercises. Customer service was fantastic. Would definitely recommend.

August 26, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Hey Louise, thanks for your review.

We're very happy to hear that you're enjoying your KO8 and rate us 5 stars!

Remember to tag us in any posts :)

Have a great day!

KO8 Team

Rated 5 out of 5 stars

Great Training System

My wife (54) & I (58) love this training system. It's so versatile you can go from one exercise to another without ever stopping. Great for low impact H.I.I.T. training. I have found myself utilizing this system more now than free weights. Both wife and I have lost inches and gained muscle....Who knows maybe we'll be running for Mr. Olympia (60's Category) & Mrs. Fitness and Figure Competition (LOL)....

August 25, 2022
ko8.fitness logo

Reply from ko8.fitness

Thanks for your review Adrian!

Happy to hear that you and your wife are enjoying your KO8, we want a shout out from you both when you reach the titles of Mr. Olympia and Mrs. Fitness and Figure!!

Remember to tag us in any posts :)

Have a great day.
KO8 Team

Rated 1 out of 5 stars

very bad sales service

A horrible experience, not to repeat. Purchases outside the United Kingdom carry exorbitant customs fees, €43 in fees when the ko8 costs €160, other companies assume it, the ko8 sellers don’t. Besides they haven't sent the complete order and they apologize saying that the bands replacement come from a different place when anyone notified me that until I told them, so I don't believe their version, since in more. After a week talking to them to solve these problems, they don’t assume that the error was theirs, very bad gesture on your part.

August 24, 2022
ko8.fitness logo

Reply from ko8.fitness

Hello Helena,

Thank you for taking the time to write your review.

We are sorry to hear that you have experienced custom fees with your order, we certainly share your frustration about this! Our KO8's are shipped from the UK, so sadly this means the order could be subjected to local duties and taxes in your location as per Brexit law of 20%. Please see the shipping page on our website for more information about this. Again, we apologise for any inconvenience caused.

In regards to your replacement bands, we do ship the bands from a separate warehouse at the moment therefore they do arrive in a separate package, which is something we are currently working on. We can see from your tracking number that delivery of the bands were attempted, however, nobody was home. We will email you with further details in order for you to re-arrange delivery.m

We are glad to hear you have received your KO8 and hope that you are enjoying it!

Many thanks

KO8 Fitness Team

Rated 5 out of 5 stars

An excellent piece of kit that you can…

An excellent piece of kit that you can use anywhere anytime.

I love that it’s suitable for all and helps improve not only your strength but your flexibility and mobility also.

August 17, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Thanks Donna! We're happy you're enjoying your KO8 :)

Remember to tag us in any posts!

Have a great day.
KO8 Team

Rated 5 out of 5 stars

Amazing piece of kit!

Amazing piece of kit!
The exercises & stretches you can do with this equipment are endless, it makes my personal training sessions varied, fun & effective!
The trainers who delivered the session Keiron & Hannah were so helpful & informative.
Absolutely loved the training session and will forever incorporate this kit into my sessions x

August 9, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Thanks for your review Hannah!

We're glad you and your clients are enjoying the KO8. Great work from you at the certification day and we look forward to seeing your posts!

Have a great day.
KO8 Team

Rated 5 out of 5 stars

Amazing equipment as training session…

Amazing equipment as training session with Hannah and Kieran more then helpful

Can really feel the effects of using this equipment too xx

August 5, 2022
ko8.fitness logo

Reply from ko8.fitness

Hey Sian,

Thanks for your review! We enjoyed our training day with you, remember to tag us in any future posts!

Have a great day.
KO8 Team

Rated 5 out of 5 stars

The KO8 experience has been amazing!!

The KO8 experience has been amazing!!! This piece of equipment is excellent quality and it is worth every last penny!!! The coustmer service, instructors and owner has reached out to me makes sure that I am sticking to my journey I couldn't ask for more if I could give 10 stars I would!!!🙂🥰 Thank you KO8FAM for everything!!!!

August 2, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Hey! Thanks so much for your review.

We're so happy to hear that you are enjoying your KO8 as well as being a part of the community. We are always striving to build our community, and would like to be apart of your journey of fitness!

We love seeing your posts :)

Have a great day.
KO8 Team

Rated 5 out of 5 stars

Since introducing KO8 to my training I…

Since introducing KO8 to my training I have enjoyed exercising so much more! Brilliant service & the best purchase! Thank you

August 2, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Thanks for your review Robyn! Love to hear that you are enjoying your kO8.

Remember to tag us in your posts :)

Have a great day.
KO8 Team

Rated 5 out of 5 stars

As an established Pt I was eager to…

As an established Pt I was eager to learn new ways to train my clients
Ko8 workshop completed !!!! Trainers where so full of information and really made the training fun .
First day of using ko8 with clients was a huge success , reviews I’ve had back have been amazing
Clients felt more confident to try new exercises, had a full body workout and are eager to get booked in for more

Thank you !!! Highly recommend adding ko8 to home or gym sessions

August 1, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Hey Dianne, Thanks for your review!

Wow, we are so glad to hear you and your clients are really benefiting from the KO8. Well done on the workshop day, you did amazing and we love to see your posts.

Have a great day.
KO8 Team

Rated 4 out of 5 stars

Disappointed at the end it was resolve

This is current update. Even though the situation was unfortunate, the company's customer service was excellent through all this. I appreciate everyone who kept the fight and made it right. There product is amazing and never seen anything like it. Thank you and I am changing my review of one star to 4.5. which won't let me to a 4.5. this is my second order as my first one was stolen. Now, it's been almost a month I have not gotten my item due to brokage fee from UPS. I have been in contact but the issue has not been resolve. Now UPS is asking to pay the brokage fee otherwise it will charge 6% each time. I have asked to resolve the issue but nothing has happened. So, I am out $200 and no equipment and now I am being billed from UPS for brokage fee which the company said they have an open case with. At the end of this, if it doesn't get resolve is going to ruined my credit due to delinquent fee of which I was not aware that was going to happen as it was not in my first purchase. All, I know I have been waiting for this to he resolve. The company said I am not the only one where UPS is charging brokage fee that is more than the equipment itself. If I knew that I would not have purchased a second one. Still out of $200 plus shipping and no equipment. I am frustrated and disappointed at the moment. If this is resolve then I will change my review.

July 31, 2022
ko8.fitness logo

Reply from ko8.fitness


Hello, we are really sorry to hear that you are disapointed with your recent KO8 order.

Unfortunately, we have experienced problems with UPS on a handful of recent international orders whereby they are charging an excessive amount on the duty/tax fees.

Once the parcel leaves our distrubution centre, it is completely out of our control what happens when the parcel reaches customs.

The amount UPS are attempting to charge is incorrect, and despite our continuous efforts to chase for their response on this we are still waiting to hear back with a resolution.

We apologise for the time that this is taking, and we thank you for your patience. We hope that you are able to receive your order ASAP so that you can enjoy the KO8!

We will of course update you as soon as we receive an update from UPS, in the meantime we will continue to chase them.

Thanks again for your patience, we hope you have a great day.

Rated 2 out of 5 stars

Customer servuce Awful but the product is good Average

The product is good
But the customer service is awfull.
I have to beg after 5 emails to receive the product and I am still waiting the program fat loss I purchase with.
I gave up to get it......
2 star because the product is good average for the price
Definitely not recommend
Many brands have the same quality even if you have to buy 3 different part...

July 12, 2022
Rated 5 out of 5 stars

I'm super pleased with my purchase!!

I'm super pleased with my purchase!!! If you want to spice things up... you definitely would love this! I highly recommend it 👌🏼 very well made and sturdy 💪
P.s shipping was super fast 👏

June 3, 2022
ko8.fitness logo

Reply from ko8.fitness

Hey! Thanks for your review.

The KO8 most definitely spices things up! We're glad to hear you are enjoying it.

Have a great day.
KO8 Team

Rated 5 out of 5 stars

very nice support, great product

You can reach out to their support, if you need an update on the shipment status. They are very helpful and very friendly.

The product itself is great. I like the simplicity and versatility. It's always impressing, how effective body weight exercises can be. My KO8 will serve me well in the next couple of years.

May 17, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Thanks so much for you review!

We love to hear that you are enjoying the KO8 and all that it can offer!

Remember to tag us In any posts :)

Have a great day.
KO8 Team

Rated 5 out of 5 stars

This is by far the best bit of exercise…

This is by far the best bit of exercise equipment I own not only that the team are so so helpful and knowledgeable, the kit is versatile and gives an amazing workout

May 16, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Hey Sarah, Thanks for your review :)

We're glad you are loving your KO8, always here to help if you need anything!

Have a great day.

Have a great day.
KO8 Team

Rated 5 out of 5 stars

You can trust them (but you might have to wait)

Can you trust them?
Yes, their support will help you with your order, and eventually you will receive your KO8.

Do you have to wait for your order?
Obviously, they had problems in their supply chains, so I had to wait quite a long time to get my order. But in the end I received mine. And I think, it was worth waiting for. Other customers might answer this question differently.

How good is the product?
The KO8 is great. I had a TRX for years, which I considered priceless. The big difference are the resistance and the athlete mode (and the length of the strings). You can do flyes nearly to the ground from a door anchor point. I will certainly have a lot of fun with my KO8.

May 14, 2022
Unprompted review
ko8.fitness logo

Reply from ko8.fitness

Thank you so much for this great feed back we appreciate it very much :)

Rated 4 out of 5 stars

Very good product and that is why I am…

Very good product and that is why I am ordering this one which is my 2nd order. I have not received a tracking number or anything thus far. Otherwise I would easily give 5 stars. I realize shipping is slow these days but it would be nice to be assured everything is ok with my order. I am confident it will get here but when I have no idea. Otherwise a very good company!!! The KO8 is very legit.

May 11, 2022
ko8.fitness logo

Reply from ko8.fitness

Thank you for you're review we greatly appreciate the feedback... please email our Customer Service if you are still waiting and we can chase that up for you info@ko8.fitness

Rated 1 out of 5 stars
ko8.fitness logo

Reply from ko8.fitness

I'm sorry to hear this, please email our Customer Service with you're order number and they will chase that up for you as soon as possible - info@ko8.fitness

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look