The entire experience was smooth and straightforward. From placing the order to receiving the delivery, everything went perfectly. There was no need to get in touch with Koble, which was great. The ta... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
2 desks with lift system bought, one desk stopped moving up or down with error, I contacted Koble, in less than a week I had replacement parts, no question asked, total transparency. Desk back to norm... See more
Ordered the Elin sit stand desk a few weeks back and I’m really impressed with it. It took a couple of weeks to arrive but it’s a really good quality desk. Assembly was very easy, considering... See more
Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... See more
Company details
Written by the company
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
Contact info
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, United Kingdom
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
On time and as described!
March 2, 2022
Reply from Koble Designs
Hi Tom,
I am pleased to read you are happy with your KOBLE product and the delivery.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Good little device ⭐⭐⭐
The Koble Mantle Bluetooth Speaker is such a good little device, which is fit for purpose with a warm, relaxing light feature and decent sound quality. As much as I love the device, the 3-star rating reflects the overall condition in which it was received. I suspect that the device was ex-display or used to some extent and had to be cleaned before use. This was, of course, disappointing - but the little device scrubbed up well in the end.
March 2, 2022
Reply from Koble Designs
Hi Katie,
I am sorry to read that your Mantle speaker arrived in poor condition. We do not sell display models so it shouldn’t have arrived in this condition. If the device has any cosmetic faults, we will happily exchange it for another unit as it should have arrived in perfect condition.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love it
Quick delivery, easy to put together. I love the glass top which is easy clean and looks very stylish and the in built Bluetooth speakers and chargers are fab! I love everything about it.
February 25, 2022
Reply from Koble Designs
Hi Lynne,
Many thanks for your positive feedback on your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Arrived with several damages.
In terms of Koble communication it was very good - I have been kept informed all the way. The delivery was delayed by one day, but I was made aware. Didnt mind. The product arrived well packed. Unfortunately, I can not add photos to this review. The desk arrived damaged with scratches and usb (broken, the part just fallen out), usb c does not charge fast and wireless charging is useless (6h to charge a phone!). The on / off button is very sensitive - even placing something 5 cm away will turn it on. There is no collission alarm at all - continues to go down unevenly if blocked on one side. Overall, similar desk without usb / wireless charging would cost around £300 and that desk I would have recommended.
EDIT: Kobe has replaced the desk and is still working fine. The USB does charge slowly, but I am a bit surprised it is still working after 3 years.
February 25, 2022
Reply from Koble Designs
Hi Szynszyla,
I am sorry to read that you have experienced these issues with your KOBLE desk. If you get in touch with us, we will be able to get those issues resolved for you ASAP.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Reply from Koble Designs
Hi James,
I am pleased to read the positive feedback on your KOBLE product and our service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Love the product
Love the product: looks daunting to assemble but actually relatively easy. Recommend 2 people, I did it alone but was fairly heavy to turn over and move. Does everything I expected and so easy to use.
Took a star off as the delivery was 2 boxes of legs rather than a box of legs and a box of the table top. Resolved fairly quickly however.
February 25, 2022
Reply from Koble Designs
Hi Stuart.
I am glad you are enjoying your new KOBLE product.I am sorry there was an issue with your delivery but I am glad we were able to resolve that for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Stylish Products, Truly Great Customer Service
I bought the Lucia Bluetooth speaker / lamp for my desk in my new home office and loved it. It looks great and worked well. I wasn’t sure if the light would give out enough glow to work at night with the main room light off but was pleasantly surprised as it’s pretty bright whilst still being a nice soft glow.
Unfortunately the speaker stopped working after a number of months. I contacted Koble who couldn’t have been more helpful. My emails were replied to within the hour by David who offered a solution right away.
Great products and great customer service. If only all companies were as easy to deal with!
February 21, 2022
Unprompted review
Reply from Koble Designs
Hi Eve,
Many thanks for the positive feedback on your Lucia light. I am glad we were able to resolve those issues with the speaker for you also!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great table great customer service
The first table didn’t quite work with charging point on top, but dealt with promptly, without any hassle, and excellent customer service. The replacement works well and looks great in our lounge.
February 14, 2022
Unprompted review
Reply from Koble Designs
Hi Claire,
I am happy to read that we were able to get those issued resolved for you and that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Game changer of a desk
Game changer of a desk! It's fabulous and looks really cool. Really easy to build. Feels sturdy and really good quality.
February 14, 2022
Reply from Koble Designs
Hi Tamsin,
Many thanks for your positive feedback and I am pleased to read you are enjoying your new KOBLE desk.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love their products
I love their products. They are modern , stylish and really good quality. I own a smart table, table lamp and a Blok speaker. I loved the speaker so much I also ordered for my sister. Happy Customer.
February 11, 2022
Reply from Koble Designs
Hi Gurinder,
Many thanks for your positive feedback and I am happy to read you have enjoyed your KOBLE products.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great Product
Just had this delivered last week and looks like a great product. Easy t set up, looks the part and has some great features.
February 11, 2022
Reply from Koble Designs
Hi Nilesh,
Many thanks for the positive feedback and we are gald you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
The wireless charging has already…
The wireless charging has already stopped working within a week of getting the delivery.
February 11, 2022
Reply from Koble Designs
Hi S,
I am sorry to read you are having problems with your wireless charger. We will get this fixed for you if you contact us at cs@kobledeisgns.com we can begin the support process.
To help us assess what the problem may be, please record a video of your phone failing to charge and we will review it and get the situation resolved for you.
Regards
David (Customer Services)
Excellent Customer Support
Excellent Customer Support.
My bed had a couple of missing pieces but they sent me the replacements, no problem.
Thanks David!
February 7, 2022
Unprompted review
Reply from Koble Designs
Hi Juan,
I am glad we were able to get those sent out to you!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great customer service from Ben
Great customer service from Ben
I bought the snor bed and couldn’t work the speakers Ben got back to me straight away with the solution problem solved thanks Ben
February 3, 2022
Unprompted review
Reply from Koble Designs
Hi Anita,
Many thanks for the positive feedback on the support you received to get your Snor bed working as it should do.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I was very impressed with the service…
I was very impressed with the service and the product I received. I ordered the Juno desk and it looks great and works well. I also wanted a VAT receipt so reached out to the company, who were polite, professional and helpful in getting me what I needed.
February 2, 2022
Unprompted review
Reply from Koble Designs
Hi Vic,
Many thanks for the positive feedback on your KOBLE product and how handled your VAT Receipt request.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Koble were fantastic
Koble were fantastic. I bought a lamp with wireless music player for a Christmas pressie. Unfortunately it wasn’t loud enough and needed to send back. It was a bit after xmas and cuckoo got in touch with them. They were very understanding and organised for it to be returned and got in touch with a lovely letter advising me how to do this free of charge. All in all very happy and would use them again. Were very helpful and very kind. Thank you
February 2, 2022
Unprompted review
Reply from Koble Designs
Hi Laura,
Many thanks for the positive feedback on our customer service team and I am glad we were able to get that issue resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Absolutely outstanding customer service…
Absolutely outstanding customer service and a fantastic product , am enjoying all my favourite sounds from a super stylish piece of furniture !
February 2, 2022
Unprompted review
Reply from Koble Designs
Hi Beverley,
Many thanks for the positive feedback on your KOBLE product and our customer service team.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love the lamps and have to say the…
I love the lamps and have to say the service was exceptional. We had two faulty lamps delivered, disappointing but it happens. The service we received to rectify the problem was quick, efficient, helpful and truthful. I have bought a few things from Koble (Sideboard with Bluetooth I love) and will continue to do so. Thank you
February 2, 2022
Unprompted review
Reply from Koble Designs
Hi Rachy,
Many thanks for the positive feedback on your KOBLE lamps. I am glad we were able to help get this resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic looking lamp
Fantastic looking lamp. Very bright and love the multiple brightness settings. The charging base works week, although not with the Apple Watch. Safely packaged and we're very happy with it.
February 2, 2022
Reply from Koble Designs
Hi Nicola,
Many thanks for the positive feedback on your new KOBLE lamp. You can find our full compatibility guide here: https://kobledesigns.com/wp-content/uploads/2021/06/Wireless-charging-compatibility-guide-2.pdf
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic Smart Desk ideal for home working
The smart desk is amazing. Great sound on speakers and wireless charging great feature and love using white board pens to make notes and wipe off. This is the ultimate home working desk. Koble have been great with delivery and service. Highly recommend.
January 31, 2022
Reply from Koble Designs
Hi Sue,
Many thanks for the positive feedback on your KOBLE product and the level of service you received.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
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