kocktail.co.uk Reviews 13

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

13 reviews

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Rated 5 out of 5 stars

The customer service is brilliant from…

The customer service is brilliant from this company - there were problems with shipping and they sorted them promptly and went over and above what was required - and were so nice with it! The cocktail is pretty good too ;-)

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Shake with ice and feel ill

Shake with ice and feel ill. I’ve been given the 3 bottle Xmas bundle and feel sorry somebody wasted their money. Each drink tasted too similar; much like somebody is trying to offload some nasty clear spirit with this misguided venture. I’m pouring the Espresso Martini down the drain.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous cocktails at home

Fabulous cocktails at home. Enjoyed the gingerbread espresso martini and the mine pie old fashioned. Bought them in John Lewis and love the packaging. A real Friday night treat in the run-up to Christmas.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Chocolate Negroni was undrinkable

Chocolate Negroni was undrinkable! No list of ingredients either so no idea what we needed to add to make it any better but it was SO bitter, no chocolate taste at all. We added ice as per instructions... ughh! We tried adding cream, lemon, salt, sugar... still far too bitter, we tried returning it, no joy. What a complete waste of money. Gutted tbh.

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Order placed 27 November for 4 items. Chased on 15 December as I had heard nothing and not received my order although they took my money on the day of the order. Blamed courier strikes and said they would be despatched on 16 December via Royal Mail. I received tracking numbers for 2 parcels on 15 December and these two parcels were received on 21 December. One was badly packed, packaging damaged. The two packages contained just 2 of the items ordered so still 2 missing and no more tracking numbers. These were Christmas presents but it does not look like I will receive them now before 25 December. The company made an offer to Times subscribers and I suspect they have been overwhelmed by the response, a schoolboy error by a new start up company. They are currently seeking a round of funding, I suggest this may be a waste of money as based on their current service performance they will be out of business. I certainly will want a refund if the other 2 items do not arrive in time as I need to give 3 identical presents.

November 27, 2022
Unprompted review
Rated 1 out of 5 stars

Disorganised

I ordered an item on 27th November. I was told originally it had been shipped on 5 December
It has still not arrived and the Post Office track and trace state it is still being prepared for dispatch!
Cocktail answer the 5 emails I sent generically stating items have been sent or giving target dates which clearly don't happen
Whether the item is worth the hassle I really don't know
I order a lot of stuff online and this order has been a fruitless activity

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Quality

Scottish company. Good quality cocktails. Garnishes included. Fun descriptions. Worth it considering you can’t get a good quality cocktail for less than £12 in a cocktail bar nowadays.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Delicious and great presentation

I have ordered these a couple of times now, for myself, and as presents - they make a really great alternative thank you present, or easy birthday. They are beautifully presented, and the glass bottles and individual garnishes really make them feel very sophisticated, not to mention the excellent flavour!

April 5, 2022
Unprompted review
Rated 2 out of 5 stars

Ordered the Christmas box

Ordered the Christmas box, the gingerbread espresso martini was awful!
Had to buy additional soda water not listed anywhere before
Very expensive for what they are

January 24, 2022
Unprompted review
Rated 3 out of 5 stars

I don't see the point

I ordered the Christmas box with a £10 coupon, bringing the cost of the box from £29 to £19 – plus a delivery charge, because at that price you no longer qualify for free shipping. I imagined there would be a bit of fun in making the cocktails, but you really just pour a bottle of something pre-mixed into a glass and add a garnish.

Two out of the four drinks recommend adding soda, yet before opening the delivery I never had any indication that I needed to buy additional ingredients.

I can see how a Kocktail box might be a nice treat if you are stuck at home, but if you aren't, I just don't get the point. At the regular price of a box, each cocktail is £7.25. Might as well go to the pub and have one made fresh there.

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered the “old fashioned” box for my…

Ordered the “old fashioned” box for my partner’s Christmas. It arrived today, the packaging is lovely and it looks like a great gift. The bottles are a good size and it comes with dried garnishes for each drink which is a nice touch.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Quality cocktails at home!

Absolutely amazing drinks. Ordered these to celebrate our anniversary during lockdown and these don’t disappoint. 4x proper cocktails all sealed in glass bottles mixed less than a couple of days ago. These are mixologist made so you don’t get anything ‘common’ - these are proper upmarket, swanky hotel drinks that you just pour over ice and add a garnish they include too. We had a great time tasting these and have ordered 2 more boxes for more date nights.

June 6, 2021
Unprompted review

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