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Koene.com Reviews 

479
•
TrustScore 5 out of 5

5.0

Auto Parts Store
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Rated 5 out of 5 stars

The product received in good order and is to my satisfaction. I was asked if my delivery adress is the same as the billing adress . After confirming I was asked for a alternatieve delivery adress... See more

Rated 5 out of 5 stars

Found the website easy to navigate and use to find the product I needed. Purchased with no hitch. Delivery amazing, both in terms of quality of packing and boxing, and the time from order placed to... See more

Rated 5 out of 5 stars

Hi! It was lovely experience to order a kart and some accessories for my son from Koene. It was very efficient and delivered very quickly. Thank you

Rated 5 out of 5 stars

Thank you for delivering your package to countries in the Far East in a difficult situation all over the world. I hope the world will be at peace soon.

Company details

  1. Auto Parts Store

Information provided by various external sources

Koene.com Online Car and Karting Shop. Official importer of Tony Kart and OTK Kart Parts (TonyKart, Kosmic Kart, FA Kart, Exprit Kart), Vortex Engines, Sparco and Alpinestars Race Wear. Official Service Center for Rotax Max 125. World class engine Tuning, Rebuilding and Dyno Testing for all type engines. Koene.com was founded in 1992 based by Martijn Koene in The Netherlands and through its long history and experience within the Motorsport and karting industry able to offer you great service and support. We offer a large collection and world wide shipping on all major Motorsport brands. All major credit cards are accepted as well as PayPal and various localized payment options.

Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Best OTK European parts provider

Best OTK European parts provider, if they don't have the parts they email you to know if you want to keep the order on the missing part, good way way to make a clear business on the net.
I often ordering from France, no problem on the delivery delay.
I recommend !

August 29, 2017
Unprompted review
Rated 2 out of 5 stars

HI DEAR FRIENDS AT KOENE,

HI DEAR FRIENDS AT KOENE,
THIS TIME MY EXPERIENCE WAS NOT AS GOOD AS I EXPECTED FROM YOU.
I HAVE A RACING TRACK IN MEXICO ¨KBR¨ IM STARTING TO BY MERCHANDISE FROM YOU AND I PLACED AN ORDER ON THE 8TH OF JULY IN I HAVNT RECIEVED ANYTHING FROM YOU, NOT EVEN THE TRACKING NUMBER.
I UNDERSTAND THAT VORTEX WAS DELAYING ITEMS BUT I STILL DONT NOW WHEN IM GOING TO RECIVE ANNY OF THE ITEMS I BUYED.
THIS IS WITH ALL THE RESPECT SO YOU CAN IMPROVE AND TO HAVE A BETTER COMMUNICATION WITH YOURE COSTUMERS.
REGARDS,
LUIS

August 11, 2017
Unprompted review
Rated 3 out of 5 stars

50 / 50

I ordered through koene because the pricing was good even with international shipping. I placed the order and expected to wait longer then ordering from the US.
Weeks passed so I sent an email to Koene. It took longer then expected for a response. I believe I sent multiple emails before I received any response. They replied that the parts needed to be ordered from OTK and would ship the following week. That week passed. Then another. Another email was sent. Finally the parts arrived in great condition.
The communication was poor. Price and quality was great.
I will most likely order inside the US to prevent this issue again.

August 9, 2017
Unprompted review
Rated 4 out of 5 stars

Good service

Good service
I would give 5 stars if the system would indicate that articles searched for are in stock or not

August 9, 2017
Unprompted review
Rated 1 out of 5 stars

Service sucks

There Service gets worse!

Service sucks ! took 3 weeks to send me a email to say they don't have stock and its been 4 weeks and i still don't have my first order that i paid express ups . excuses upon excuses . then i get a simple do you want a refund ! because they clearly don't carry anything in stock. Pay pal should be made aware of these chancers , not once in any off this did they even offer a compromise except a simple you want a refund or just choose something else, from Angelique Koene so don't think even bothering to make a noise will help. I ordered the shoes and overall as a present and disappointed someone badly.

Mike nathan

May 2, 2017
Unprompted review

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