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High quality pet food and supplements made using ingredients that adhere to strict EU requirements. Try our wet and cold pressed dog food which is loved by dogs. 100% sustainable and ethical products manufactured in the UK with 100% recyclable shipping and product packaging.
859 Basin Road, PO19 9YP, Chichester, United Kingdom
4.5
18 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Koira are a great company to deal with, helpful and efficient. I am on my 3rd bag of their cold pressed food which I feed in conjunction with chicken carcasses and wings. Maggie is thriving on this mix, and their subscribe and save option is a good price.
Reply from Koira
Thank you for your review, we are happy to hear that Maggie is thriving! :)
High quality food, and great value, considering how much my three dogs adore Koira's wet food and treats! In addition very professional and kind staff - hard to come by these days.
Reply from Koira
Thank you so much for your wonderful review Sara. We truly appreciate you sharing your review and hearing how much your dogs are loving their Koira!
I ordered 40 packs of wet food on Friday in the hope it would be delivered on Saturday. Unfortunately, due to it being so close to Christmas, this wasn’t possible. I needed the food urgently for my poorly girl, so amazingly, they agreed I could collect on Saturday morning, even though they were closed. Fabulous service, and better still, Kira loves the food.
Reply from Koira
Thank you Melanie for your review and we really hope Kira feels better soon
Outstanding customer service. By mistake I chose click and collect on my order. The customer service team noticed my address was miles away, contacted me to say they assumed i’d made an error and immediately resolved it without fuss so I received my product the next day. Absolutely brilliant.
Reply from Koira
Hi Claire, thank you so much for your review. We're delighted to hear that our customer service team were able to quickly identify and rectify the issue with your order. Our goal is always to provide outstanding service, and we're glad we could make the necessary adjustments to ensure you received your product promptly. We appreciate your kind words and hope to continue serving you in the future.
Very pleased with the dog food from Koira, our dogs love it! Great service, it was dispatched straight away and l was kept informed all the way! I will definitely be buying more, thank you very much.
Reply from Koira
Thank you Jane - we are so pleased to hear your dogs love our food. We look forward to serving you and your dogs again :)
I have a very fussy eater who is a small terrier called Oscar and I thought this might be worth a try . Even thought the product looks and smells delicious I'm sad to say the he won't eat it even with the delicious smelling gravy .
Such a shame - Sorry
Reply from Koira
Thank you Lynne for taking the time to share your experience with us. We're sorry to hear that your dog Oscar didn't eat our product, despite its delicious smell and appearance - many dogs including fussy dogs really enjoy our food and gravy mix so this is unusual :)
We do understand how important it is for your pet to enjoy their food, and we hope that the full refund issued will help to make this right for you.
We appreciate your feedback Lynne, please don't hesitate to reach out if you have any further questions at all, have a wonderful day.
I have purchased some supplements for my cat and I am so impressed with the quality of the products and my cat approves! The prices are also affordable which is also great.
Efficient delivery and great customer service :)
Reply from Koira
Thank you for your review Georgia :) happy to hear your cat gives us the thumbs up
Koira have made a good quality food which suits my dog, who has EPI. Very helpful and friendly company and the food is delivered on time.
Reply from Koira
Thank you for your review :)
Top marks for this company. Customer service is always amazing, staff are friendly and helpful. Products, prices and delivery are all great too. Highly recommend.
Reply from Koira
Thank you! :)
Really helpful when I rang to discuss your products. Kept up to date with delivery details. And most of all my two rottweilers really love their food. Thank you all at koira
Reply from Koira
Thank you Stefan, we are really pleased to hear your two dogs are enjoying their food. Feel free to reach out to us if you have any questions at all :)
Excellent products! I use both the food and supplements for my dogs. I couldn’t be happier and my dogs enjoy every mouthful of the wet food and cold pressed food. Our old dogs mobility has definitely improved with the joint supplement. Very happy with Koira!
Fantastic range of products! The cold pressed food is really convenient for the fact that not only can it be fed as a main diet but can be taken easily when we go away. Very informative site, and great customer service. I will be looking at their new supplements also!
Reply from Koira
Thank you for your review Benjamin
My first ordering experience with Koira has been amazing from the start. Hers is why:
- Easy to navigate website
- Clear usage chart of how long the product will last for
- Great communication about shipping
- Easy use packaging
- The tablet is easy for my dog to take but can be broken smaller to hide in food if needed.
All in all a great first impression on this company
Fantastic supplements and company! The customer service is great and the company ethos ticks all the boxes. The product and shipping packaging is fully recyclable and they adhere to strict guidelines. Very happy overall with the supplements and would highly recommend.
Reply from Koira
Thank you for your review Talitha :)
Koira provides the best quality supplements for pets. You’ll never go wrong with it Koira pet supplements.
Reply from Koira
Thank you Dillan :)
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