Kokoa Eco Beauty Reviews 58

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely love the products I have ordered from Kokoa. I ordered the black African soap, the coconut oil & shea butter whip, and the rosewater facial spray. Have already noticed a huge improvement! H... See more

Rated 5 out of 5 stars

Due to my original order being unlocateable, Kokoa resent my order again. Unfortunately my local sorting office was closed due to COVID19. Contacted Kokoa and they refunded my order promptly. I was be... See more

Company replied

Rated 5 out of 5 stars

I purchased the rose water toner, African black soap, the light clay mask and the coconut oil and Shea moisturiser, so far I am liking everything. Nothing harsh on skin, leaves it feeling soft and not... See more

Rated 5 out of 5 stars

Very pleased with my purchases! The rose water spray beats all others on the market, and I'm super pleased with the moisturising products, which have transparent and quality ingredients. Delivery was... See more

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 5 out of 5 stars

Excellent product and service

Delivery only took 4 days and the product was well packaged. I ordered the shea butter which is very moisturising and a little goes a long way so it's value for money too.

October 2, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered 5 day and still waiting for a…

Ordered 5 day and still waiting for a email to let me know they have dispatch my order. I’ll never order from them again.

September 17, 2019
Unprompted review
Kokoa Eco Beauty logo

Reply from Kokoa Eco Beauty

Hi Fatima,

We are so sorry that you have not received your dispatch email - we will follow this up with the delivery courier.

If you could please send an email to: kokoauk.com with your tracking number so that we can check the status of your order?

Warm regards 😊

Rated 5 out of 5 stars

Online order

I ordered three products from the online shop: the Squaline face oil, face mist and mango & shea butter balm. Quick delivery, high quality products that leave your skin feeling nourished and smelling amazing.

June 18, 2019
Unprompted review
Rated 3 out of 5 stars

THIS WEBSITE IS A SCAM!!

THIS WEBSITE IS A SCAM!!! i ordered from here on the 3rd July and estimated delivery was 2-6 days. it has been 9 days and NOTHING. i emailed and i called them numerous times and still nothing!! DO NOT WASTE YOUR MONEY....

never mind i got it y’all it’s pretty good. i’m just a dumbass.

June 12, 2019
Unprompted review
Kokoa Eco Beauty logo

Reply from Kokoa Eco Beauty

Hello Zara,
I am so sorry that you have not yet received your order! Are you able to let me know when you called our number so we can follow this up?
We have not had any telephone messages with this order reference number.

If you could please send an email to:
Kokoaskincare@gmail.com so that we can follow this up with you and send you the postal reference number and proof of postage - your order has already been sent our for delivery.
It is noted on our website that products may take up to 3 days until dispatch depending on stock (especially during busy seasons), so your parcel is still within the delivery time frame.

I have checked and your order has been sent our so hopefully you will receive it soon! If not please let us know and we can chase this up with the delivery service 😊

Apologies again for any inconvenience!

Warm Regards,
The Kokoa Team

Rated 5 out of 5 stars

Very pleased with my purchases

Very pleased with my purchases! The rose water spray beats all others on the market, and I'm super pleased with the moisturising products, which have transparent and quality ingredients. Delivery was really fast, and with nice packaging. Highly recommend Kokoauk!

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products, exactly as ordered.
Arrived promptly in a cute gift bag. Delighted 😀

April 6, 2019
Unprompted review
Rated 5 out of 5 stars

Easy ordering online

Easy ordering online. Ordered for a gift and sent direct to recipient so apologies that I can’t give any other details

March 25, 2018
Unprompted review
Rated 5 out of 5 stars

5/5 stars

I purchased the rose water toner, African black soap, the light clay mask and the coconut oil and Shea moisturiser, so far I am liking everything. Nothing harsh on skin, leaves it feeling soft and not dry and I notice a change already with blemishes, my skin is looking clearer. The products aren’t over priced and they come beautifully wrapped. I also like how Kokoa send a skincare guide too. 5/5 stars, Thank you Kokoa.

March 21, 2018
Unprompted review

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