Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and t... See more
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This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don'... See more
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Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I... See more
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This is my second time placing an order by phone and each time has been a smooth transaction. Tina at the Diamond Bar store assisted me with my order both times. My Shesido products arrived in two d... See more
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Company details
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
234 reviews
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Reply from KoKo Shiseido Beauté
Thank you, Linh, for your feedback 🙏
I’ve been using Shiseido products for a…
I’ve been using Shiseido products for a long time and I really like them. When we came to California for my husband’s job, we saw a Shiseido store and went in to check out a few products. Tina and Koko, who assisted us, were incredibly friendly and kind. The store was very clean and organized. Their knowledge about the products was excellent. They didn’t just try to sell me something, but recommended the right products for my needs. They have an honest sales policy. Additionally, giving samples along with the products I purchased was a very kind gesture. From now on, I will buy all the products I need from this store, from Tina and her sister. I want to thank them here and highly recommend this store to everyone.
March 12, 2025
Reply from KoKo Shiseido Beauté
Wow, thank you for your generous compliment.🙏 We are delighted that we had made such a great impression on you on your first visit to our store, and honored to be your go-to place for Shiseido. Welcome to California and to KoKo Shiseido. 🌼🌸☘️
Great experience
Tina was very helpful with her expertise. She helped me without being pushy. My visit there was productive and very informative. I will definitely be back.
March 11, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback🙏 I treat all KoKo customers like my sisters. Regardless of purchase intention, I owe them my best, as well as the best of the skincare and beauty products I recommend within budget.☘️🌹🍒
Reply from KoKo Shiseido Beauté
Thank you 🙏 for your feedback. We are all about ensuring your shopping at KoKo is the most pleasant and informative at all times.😊
The owner Tina was so sweet
The owner Tina was so sweet. Her knowledge and experience of the products was fantastic. That is why I keep going back to buy from her. She and Connie are very polite.
March 1, 2025
Reply from KoKo Shiseido Beauté
Thank you, Anju for your feedback🙏 We are delighted to hear that you find our service excellent🌸☘️🌹
Shipping is quick and the products are…
Shipping is quick and the products are completely authentic. Buy with confidence at a great price.
February 20, 2025
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏 Indeed, we ship directly from our store within the hour of receiving orders with every attention to detail.
Very friendly & knowledgeable
Very friendly & knowledgeable about their products. Highly recommend.
They have the best customer service!
February 6, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback.🙏 We strive to share the most accurate and updated information on the constantly advancing technology in Shiseido beauty products. It is always our pleasure to serve you.🌹🍒🌺
Wonderful
I had a wonderful experience at this cosmetics store! The products are of great quality,i found exactly what i need. Highly recommend!
December 20, 2024
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your feedback. 😀 We would like to ensure you have the best experience every time you shop with us!
They are very friendly and advise me…
They are very friendly and advise me very well.
January 11, 2025
Reply from KoKo Shiseido Beauté
Thank you for your feedback! 😊 We are committed to help our customers to achieve the maximum results with accurate information and proper techniques.
Tina and the ladies are wonderful and…
Tina and the ladies are wonderful and the products are perfect. Thank you so very much.
LAP
November 25, 2024
Reply from KoKo Shiseido Beauté
Thank you so much for your feedback, Lisabeth. 😊 And thank you for being our loyal customer for the past 2 decades!
The girls at the store were the…
The girls at the store were the friendliest people greeted us so kindly and we’re so knowledgeable of the product and how they could help my wife Tina and Connie are some of the nicest people that definitely should be in the service industry made my day Will always be loyal to that store
December 2, 2024
Reply from KoKo Shiseido Beauté
Thank you, Gregg,😊 for your feedback.🙏 We are delighted you and your wife found shopping at KoKo informative and enjoyable. In truth, we enjoy just as much interacting with our dear customers who in time, feel more like friends and family! ❤️🌹🍒- Tina
The product was arrived accordingly
The product was arrived accordingly. I’m very pleased with the product. Keep up the good service
December 2, 2024
Reply from KoKo Shiseido Beauté
Thank you, Elizabeth, for your feedback.🙏 We intend to keep it up and be better than ever next year. We appreciate your continuing support! 🍒🌺🍹
I no longer drive anymore so being able…
I no longer drive anymore so being able to call and do my order over the phone with Connie was absolutely the easiest way for me to get what I needed beautifully put together in a caring case actually was delivered a day before I will always use these products because they do at 77 show improvement more than I thought was possible it works
November 27, 2024
Reply from KoKo Shiseido Beauté
Thank you, Bernice for your review.🙏 We are delighted that you have found that it was easy and convenient to order by phone at KoKo. Because we reference your profile and purchase history when taking orders, it is a breeze to replenish your regiment and get informed of any new product launch and upcoming events as well. 🌼🌸☘️
5 star cosmetic store
Tina, the owner of business is so kind and also knowledgeable. The products are superior. . 5 star.
November 23, 2024
Reply from KoKo Shiseido Beauté
Thank you, Kyoko for your feedback🙏 wishing you a happy Thanksgiving day~🌼🌸☘️
Service and Products
I only go to the Shiseido store off of Crenshaw and Sepulveda. I always receive fantastic service and Tina is most helpful and knows about the products. The products themselves are great although not cheap. I guess that’s the price you pay for beauty. The products have a nice fragrance which I love and a smooth silky texture. I will continue to use the products.
October 26, 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏 I am delighted to hear you were happy with our service. We aim to deliver the best value to our customers by helping each customer choose the best combination of personal beauty regimens within her budget, with our exclusive 5% reward for every purchase, and seasonal high-value gift offerings. Look forward to serving you again soon! 😊
Tina was very helpful and friendly--and…
Tina was very helpful and friendly--and as a first time customer, it made the experience such where I would definitely plan to go back!
October 12, 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback🙏 You can always count on our helpful and friendly service (and more) at any time. Look forward to seeing you again soon~☘️🌹🍒
I’ve been their customer for over 13…
I’ve been their customer for over 13 years, Tina and Conni are the sweetest sisters. Great customer service and always so helpful in helping me find the right skincare and makeup. My skin has never been better!
September 17, 2024
Reply from KoKo Shiseido Beauté
Thank you, Amy 🙏 for your kind words❤️ You were young and beautiful then and you are now mature and gracefully beautiful. Thank you for being our loyal customer and friend for so many years. 🌹🍒🌺
I love shopping at here because of…
I love shopping at here because of their amazing selection of products, friendly staff, and frequent promotions. The staff are always willing to help me find the perfect products for my skin type and they make me feel like a valued customer every time I visit.
September 16, 2024
Reply from KoKo Shiseido Beauté
Thank you, Pornthipa 🙏 for your kind comment on our store. We have 20+ years of experience with Shiseido products, but, more than that, we love to interact with our customers like friends and family. 🌸☘️🌹
She knew exactly what I was looking for…
She knew exactly what I was looking for when I described the face wash I wanted to buy. Answered all my questions too!
August 22, 2024
Reply from KoKo Shiseido Beauté
Thank you, Sophey, for your feedback 🙏 I want you to know that I can also easily be contacted by phone, text, or online(@kokobeaute.com) whenever you have any questions. 🌼🌸☘️
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