I used a Kolet e-sim (USA) twice in the past year. It is super easy to install and worked immediately upon arrival which the touch of a few buttons. The remaining data from my first e-sim was conver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing app, it has all the features that any travel might need - unlimited plans and data plans and you can convert whatever you don t consume for a future trip. Not to say their customer care team... See more
Company replied
Was given complimentary data with a Corendon flight to Turkey and was very useful when I first arrived. Have since purchase more data and at a really good price. There are lots of esims but many don't... See more
Company replied
It was the first time I have used the e sim function on the mobile. Air France provided a 2 day trial of Kolet whom I had never heard of before. Wonderful discovery as it made communication in Switze... See more
Company replied
Company details
About Kolet
Written by the company
Travel smarter with Kolet eSIM
Stay connected in 190 destinations with one travel eSIM. Activate in less than 2 minutes, avoid roaming fees, and get online as soon as you land.
Kolet makes mobile data abroad simple: install once, use across trips, top up anytime.
190 destinations • No hidden fees • Plans from €3.99 • 24/7 support
Why travelers choose Kolet
- One eSIM for 190 destinations
- No roaming charges or hidden fees
- Unused data rollover for future trips
- Real-time data tracking in app
- Transfer data to friends and family in seconds
- 24/7 support from real people
How it works
- Download Kolet app
- Choose plan for your destination
- Install your eSIM
- Activate on arrival and connect instantly
Popular destinations
Learn more at kolet.com.
Contact info
Paris, France
- help@kolet.com
- kolet.com
Welcome offer
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love you Kolet
August 20, 2026
Reply from Kolet
Thanks for the love! We're thrilled you’re enjoying the app. Keep exploring and let us know if anything comes up 🌍
Reply from Kolet
Happy to hear the setup was a breeze for you. 🤝 If you have any tips or questions, feel free to share them. Enjoy staying connected on your travels! 📡
Simple and well supported
Simple to setup, great UI, well priced and outstanding support
August 20, 2026
Reply from Kolet
Thanks for noticing the simple setup and the clean UI. It's great to hear the pricing works for you. We're glad our support stood out for you. 🎉🧭.
Affordable data which worked extremely…
Affordable data which worked extremely well during my travels in Europe.
August 15, 2026
Reply from Kolet
Glad the affordable data kept you connected across Europe! It's great to hear the connection worked extremely well throughout your trip. Enjoy your next adventure and know we’ve even lowered prices for many destinations 🌍📶.
Reply from Kolet
We’re thrilled you enjoyed a smooth connection all around the world. It’s great to hear the eSIM kept things simple without extra numbers to juggle. Looking forward to keeping you connected on your next adventure! 🌍✈️
It made my trip so easy
It made my trip so easy. I was able to stay in touch with my loved ones.
August 19, 2026
Reply from Kolet
So happy to hear your trip was a breeze! Keeping in touch with loved ones is what we aim for. Safe travels on your next adventure 🌍📱
I had 10 gb and didn.t use any of it
I had 10 gb and didn.t use any of it. In 4 days it disappeared from my account.
August 19, 2026
Reply from Kolet
Thank you for the feedback – sorry to hear about this! We looked into your account and want to help sort out any confusion around your data plan. We've reached out to you directly with a few questions so we can get to the bottom of it. 😊
Reply from Kolet
We’re delighted you found the setup a breeze and the app intuitive. It’s great to hear you’re impressed with how smoothly everything works. Enjoy your next adventure with reliable connections 🌍📱.
Very easy to use and trustworthy
Very easy to use and trustworthy. Had my connection from the moment I stepped abroad and it didn’t let me down.
August 16, 2026
Reply from Kolet
Thanks for sharing how effortless and trustworthy the app felt for you. It’s awesome that you were online the instant you arrived abroad and never lost signal. Enjoy your next trip and count on us to stay connected 🌍📶.
Highly recommended
Easy set up, no problem with connection or activation and very cost effective. Also got a surprise when I got home with a message that I can save my unused data for another time. How amazing is that? Best decision ever!
August 18, 2026
Reply from Kolet
Thanks for sharing how smooth the setup was and that the connection stayed solid. It’s great that the surprise of saving unused data caught your eye. You can turn any leftover gigas into credits right now by opening the Kolet app, locating the plan (active or expired) and tapping the three dots (⋯) to convert. Hope you enjoy many more hassle‑free trips! 🌎💛
Best service
Best service , as soon as i land my kolet works
Support is awesome. , i once had a issue the support issued me a refund and a replacement in less than 5 minutes
August 18, 2025
Reply from Kolet
Glad to hear Kolet was up and running the moment you touched down 🌍. It’s great that our support team could sort a refund and send a replacement in under five minutes 🚀. Enjoy your next trip with seamless connectivity!
Reply from Kolet
Glad you found the installation quick and hassle‑free! It’s great to hear the e‑sim fits your budget so well. Enjoy staying connected on your next adventure 🌍📱.
Reply from Kolet
Glad to hear everything worked smoothly for you. It's great that you found the app so easy to use, so you can stay connected on your travels 🌍📱.
Reply from Kolet
So glad you found Kolet easy and friendly to use. It’s great to hear it saved you a lot of headache. Enjoy smooth connections on your next trip ✈️📶.
Perfect service
Perfect service. Easy to use . Good prices. Excellent connection in every countries I visited!
August 17, 2026
Reply from Kolet
Thanks for the kind words about our service and ease of use. We're thrilled you enjoyed the good prices and solid connection in every country you visited. Have a fantastic next adventure! 🌍✈️
I have only bad experience
I have, via the KLM frequent flyer program downloaded this service from Kolet, as they offered it about 2 yeasr ago. First of allI never got it to work, paid 2 times, and no customer service. Since my own line did not work, no mater what I did, when Abroad. I had a German tel line. After 1 year talking to the german provider, I have now finally deleted the Kolet chip, because I had kept it in the hope I would get it working, but now that I deleted it, my own line woks to perfection, while in the past I had put the Kolet SIM on "off", with no difference.
So besides that it never worked, it also blocked my own provider one way or the other. I have now used a competitor, Holafly and have no problems what so ever. I am surprised that KLM is offering this Kolet system.
August 16, 2025
Unprompted review
Reply from Kolet
We're truly sorry to hear about your experience, especially after trying to use Kolet through the KLM frequent flyer program. We understand how frustrating it must have been to spend time trying to get the eSIM working, make payments, and still feel that you weren't able to get the support you needed.
We'd also like to clarify that the Kolet eSIM is designed to work alongside your physical SIM and should not block or interfere with your regular mobile line when it is switched off. That said, we take your experience very seriously, and we're sorry that your situation gave you a different impression.
We appreciate you taking the time to share such detailed feedback, and we hope we can have the opportunity to look into this and make things right.
It's very nice
August 16, 2026
Reply from Kolet
That's wonderful to hear you think Kolet is very nice. We're glad you've had a positive experience with our app. Looking forward to keeping you connected on your next trip 🌍.
I had seamless internet connected while…
I had seamless internet connected while using Kolet.
August 8, 2026
Reply from Kolet
It's awesome that you had seamless internet connectivity with Kolet. This is exactly what we aim for. Looking forward to keeping you connected on your next trip 🌍.
Reply from Kolet
We're thrilled to hear that Kolet's service satisfied your needs. Your positive experience is what matters most to us. Looking forward to keeping you connected on your next adventure 🌍.
Reply from Kolet
Glad to hear Kolet met your expectations. Your satisfaction matters to us. We're here to keep you connected on your next adventure 🌍.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.