Kommunity Brew Reviews 182

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Overall, the product performs well. The flavour stands out, the mouthfeel is smooth, nice balance in terms of aroma and taste, which creates a pleasant overall experience. I have a positive impressio... See more

Rated 5 out of 5 stars

Great healthy replacement instead of alcohol beverages every day. It's refreshing and fizzy. Pure ingredients from nature no fake "natural flavours". Awesome products and brilliant service. We also lo... See more

Company replied

Rated 5 out of 5 stars

I first saw Kommunity Brew's range of health shots at a Spudshed supermarket, tried it and really liked it. Then I went and bought kombucha directly from them, which tasted fantastic too! Totally love... See more

Rated 5 out of 5 stars

I bought the Kombucha SCOBY & Starter Liquid (3L). My kombucha started well and really that's all I needed it to do. I do my kombucha in a food grade 4L FerMonster PET Fermenter (see Brewmart) with a... See more

Company details

  1. Brewpub

Written by the company

Kommunity Brew is a purveyor of high-quality craft and functional beverages. We offer a delicious range of kombucha, sparkling probiotic water, probiotic health shots and DIY home brew kits.


Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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Rated 5 out of 5 stars

Was out of stock when I first enquired…

Was out of stock when I first enquired but as soon as it was available again we were notified- we ordered from the new batch which was delivered right away. Great service. Thank you.

November 19, 2022
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Reply from Kommunity Brew

Hey Neil,
Appreciate you taking the time to leave a review.
Look forward to stocking your fridge again soon!

Rated 1 out of 5 stars

Ordered on the 1st November and still haven’t received order…

Ordered on the 1st November and order still hasn’t arrived.

November 10, 2022
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Reply from Kommunity Brew

Hi Roz, AusPost has been experiencing delays due to extreme weather conditions on the East Coast. As a result, many orders are taking significantly longer to arrive than usual. This is out of our control, and as stated on our website, we recommend selecting express shipping for the quickest delivery.

Rated 5 out of 5 stars

Well done!

Sitting in England, I ordered a mix of kombucha, sparkling probiotic water and water kefir grains to be collected by my niece - on the same day as my order! Everything was ready for her when she turned up, and they even gave her an iced mango tea for her 150km road trip with my brother's birthday present. Great service, and the family have really enjoyed Kommunity Brew's products. Well done!

October 27, 2022
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Reply from Kommunity Brew

Hey Nick!
Thanks for taking the time to review us and sharing your experience.
We are glad the drinks were well received and look forward to seeing your family back at the brewery next time!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! my kombucha arrived safely and well packaged. I had an issue with my order (my fault) they rectified it immediately and I received my kit on time. All correspondence was friendly and genuine. Big thumbs up for this great Australia company.

October 2, 2022
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Reply from Kommunity Brew

Hi Connie!
Thank you for taking the time to share your shopping experience.
Your positive words, they are greatly received.

Rated 2 out of 5 stars

I am surprised how loonnnggg it took to…

I am surprised how loonnnggg it took to arrive here

August 16, 2022
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Reply from Kommunity Brew

Hi Danielle, we're sorry to hear that your order took a while to get to you! We recommend our express shipping option for the quickest possible delivery to regional customers.

Rated 5 out of 5 stars

I love the probiotic waters

I love the probiotic waters, they are healing for the gut and have great flavours. Less sweet than the kombucha which makes for a lighter more refreshing drink.

July 31, 2022
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Reply from Kommunity Brew

We're so happy hear you're loving the Sparkling Probiotic Waters, Lei :) They are especially great to enjoy during the warmer months!

Rated 5 out of 5 stars

Excellent product got it delivered…

Excellent product got it delivered today
Really happy with it

June 7, 2022
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Reply from Kommunity Brew

We're happy to hear that George! If you have any queries, don't hesitate to reach out to info@kommunitybrew.com.

Rated 5 out of 5 stars

Good communication

Good communication. The product was posted to me in good time.
Packaging was secure and the insides were protected. Soo important to me.

June 4, 2022
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Reply from Kommunity Brew

Glad to hear your delivery arrived safe and sound, Tim :)

Rated 1 out of 5 stars

The grains came with no sugar

The grains came with no sugar. The instructions don’t tell you how much sugar to put in because it’s their signature blend or something as such…completely unhelpful! I called several times and no answer. I sent an email and no answer. Hopeless!

May 31, 2022
Rated 5 out of 5 stars

I love the Kommunity Brew range

I love the Kommunity Brew range. They're all so tasty and refreshing. Best of all, it's great to know I'm drinking something that provides so many health benefits. Fast delivery straight to my door. Will definitely be a repeat customer.

April 6, 2022
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Reply from Kommunity Brew

We're committed to bringing you the tastiest, healthiest beverages possible, Angela. Stay on the lookout for new things coming out this year :)

Rated 2 out of 5 stars

Not 100%

I paid for express paid postage but it arrived a week later. The instruction pamphlet isnt really helpful.
My grains dont seem to be flourishing despite following the instructions.

April 5, 2022
Rated 4 out of 5 stars

Issue with delivery of the product but…

Issue with delivery of the product but very responsive to my query, organised redelivery and the booch is brewing happily. Well done.

March 17, 2022
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Reply from Kommunity Brew

We're sorry to hear you had an issue with delivery, we're constantly refining our delivery process to ensure things like this don't happen. However, we're happy to hear you had a positive experience overall and your booch is coming along nicely!

Rated 5 out of 5 stars

Promptly delivered delicious kombucha…

Promptly delivered delicious kombucha that doesn't have any of the crap in it that some others do, and you can taste the difference.
Not sure whether my deliveries are chilled ones that needs immediate refrigeration or not, needs to be made more obvious on the website imo.
Tropical hops is my fave. Wished you still did oolong/ancient original.

March 8, 2022
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Reply from Kommunity Brew

Hi Lee, any bottled kombucha, Sparkling Probiotic Water or Health Shots should be refrigerated immediately to ensure its safety and enjoyability. SCOBYs, grains and other non-bottled goods should be fine without refrigeration. Thank you for the review :)

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