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Rated 1 out of 5 stars

Absolutely disgusting. Theifs, robbery, con shocking. They take your money and let you play. Yet when you win they dont pay out. They should be reported! That's theft, a disgusting online gaming group... See more

Rated 1 out of 5 stars

This isn't just a mini-review of Kong Casino, which I've already rated exceptionally poor. Another one of their slots, Frozen Queen Jackpot, created by Yggdrasil Gaming, has a £40,000 top prize,... See more

Rated 1 out of 5 stars

First withdraw was okay after verifying cards, was skeptical about it first because of all the other bad reviews, seemed all good, spent loads of money and then ended up withdrawing 100£ (97.50£ after... See more

Rated 5 out of 5 stars

Couldn’t fault it. Deposited £20 and built up to £550. With drew full amount but was sceptical after reading past reviews but woke up the following morning and money was in my bank. Beginners luck hig... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Kong Casino has a fantastic range of slots and casino games to play on mobile, tablet and desktop PC’s. Play games from top providers such as Netent, Microgaming, Blueprint, Eyecon and many more. Whether you are looking for online slots, or live casino or mobile slot games we have them all for you at KongCasino.com


Contact info

1.9

Poor

TrustScore 2 out of 5

131 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not happy they have taken £180 from me…

Not happy they have taken £180 from me in march! I played £80 in February then stopped didn’t put anymore on. Kong casino don’t seem to care or want to help I tried to live chat them they said they can’t help and closed the chat. DO NOT USE THIS SITE ITS A SCAM

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

This isn't just a mini-review of Kong…

This isn't just a mini-review of Kong Casino, which I've already rated exceptionally poor. Another one of their slots, Frozen Queen Jackpot, created by Yggdrasil Gaming, has a £40,000 top prize, and this perfectly explains why the payouts from bonuses are poor. My last bonus was £13 from a £2 bet. Even worse is the "Will It Ring" bonus booster by SG Games after waiting an eternity for a bonus it drops and pays out £3.15 basically a insult of a reward. It's very poor when you're playing with the highest bet.

That's if you're lucky enough to get a bonus. I'll have to find the company that makes this slot and review some of their other slots; hopefully, they cannot be as bad as this one.

It's a shame because this could be an excellent slot machine if it didn't have such a poor payout. And actually, getting a set of keys is impossible in the bonus game.

I'm pretty much done with this casino, so if you're new, you could get lucky, but you will have to spend and spend to get a half-decent win. It's about time for your players to enjoy a game, get bonuses more often, and actually have a half-decent bonus payout, especially if a player is using higher bets.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting. Theifs, robbery, con shocking. They take your money and let you play. Yet when you win they dont pay out. They should be reported! That's theft, a disgusting online gaming group. Police should be involved

March 29, 2026
Unprompted review
Rated 2 out of 5 stars

Won £2k about 3/4 days ago done all…

Won £2k about 3/4 days ago done all verification and still not received my withdrawal waiting days just for a response via emails please someone contact me regarding my account withdrawal

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

If I could 0 stars I would

If I could 0 stars I would, total scamof a website I tried to withdraw my winnings, verified my account which shows excepted and still no funds. Can't speak or get through to anyone in person just automated. Very frustrated and they are committing fraud.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

I will update everyone to see if my payment is received within 3 days

I AM TRYING TO WITHDRAW MY FUNDS.

You do not withdraw to Apple Pay so I’m trying to withdraw to my bank account that I have on my account. It than says I cannot request funds to my registered bank until I’ve deposited, says I can’t deposit!

Your customer service chat is closed early and I have no one I can contact!!!!!!!

Please sort this out immediately I want to withdraw my winnings!

WHY IS YOUR CUSTOMER SERVICE CLOSED SO EARLY TO A POINT I CANT CONTACT ONE HUMAN!?

USERNAME: Reeceukk

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Steer clear of this site it eats into…

Steer clear of this site it eats into your fund very quickly with minimal payout takes about £50 before triggering bonus been playing this site for over a year and same old pattern never won anymore than £160 and had to pay £2.50 withdrawn fee there are far better sites . Save yourself a massive headache and stay away from this one. Good luck

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault it

Couldn’t fault it. Deposited £20 and built up to £550. With drew full amount but was sceptical after reading past reviews but woke up the following morning and money was in my bank. Beginners luck highly possible but no problems experienced whatsoever.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst ive ever played .

Shocking site same as every other recently. All they do is rob you blind and do not play fairly at all. I have given them a couple of stars as there withdrawls have always been fast for me when you win anything which is hardly ever . What site takes a lot of money in one sitting without a single win or bonus landing .no legitimate site does this . Im absouloutely sick and tired of these sites now .constantly takes take take and give nothing its not a good way to promote a business or keep your customers .These sites need closing down its absouloutely appaling. Im reducing my stars to one because its not even worth the one star rating complete scammers . This site definately needs investigating the gameplay is no where near upto par it is absouloutely the worst .All it does is eats any deposits you make and does not pay a penny in return .I Think this site is another pop up scam site. Im really sick and tired of the all of these sites .Im not playing no more casinos again there all one big con .appalling appalling appaling .please stay away from this site its really is the worst of the lot .no bonuses ,no wins returned just eats all your money and gives 0 😱 👌. How do I report this website for fraudulent gameplay and money laundering .

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Made withdrawal for £500 got nothing so…

Made withdrawal for £500 got nothing so far had to j u mp through stupid amounts of hoops for verification still waiting now can any of you other people let me know if they received their withdrawal at all or is that it my money is never going to come.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawals not being made.

The lack of communication with them is unreal, i have requested several withdrawals from them, sent in my ID and my cards used and still nothing. Iv had no reply and still waiting for my withdrawals to be processed, they are not even in pending. Very frustrating, wont use this site again!

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

It's now 6 weeks of trying to get my…

It's now 6 weeks of trying to get my winnings out of Kong casino
They wanted so much I'd over n over promised to open the account but still haven't
Promised if I got a new birth certificate they would pay out
I payed £48 for express delivery for certificate
And they then came back asking for more bank statements
Then they ignored my email
Ignore ignore ignore
And what's worse all my personal id went to Betfred I don't even play there
Betfred was kind enough to tell me about it
But if your documents are not safe they never don't pay out and I've had trouble with jumpmangaming sites before same thing if ever I join another site I'll make sure it's nothing to do with jumpmangaming Steer clear

August 23, 2025
Unprompted review
Rated 4 out of 5 stars

I withdrew £150 and got it no problem

I withdrew £150 and got it no problem. I have now cashed out another £200 and hopefully it goes as smoothly as the first withdraw. Shocked with all the bad reviews, I spoke to customer service about first withdrawal and she was very helpful and it hit my bank a few days later :)

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Was sent an offer “we miss you” log in…

Was sent an offer “we miss you” log in before midnight and get 20 free spins, then deposit £20 and get another 100. Even though this was sent at 9pm, I still managed to log in, in time for the offer however, no such offer was awarded.
I’ve emailed jumpman gaming 3 times and submitted a ticket over the past two weeks regarding this and other than the automated responses advising a wait time 1-3 working days for replies, I am yet to hear back.
So not only do they falsely advertise, their customer service is absolutely shocking.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Help

Help . I have tried to contact customers services and live chat is not working help.

I need help with my account and withdrawal.

July 9, 2025
Unprompted review

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