Kora New Zealand Limited Reviews 3,114

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and convenience of the service, appreciating how simple it is to set up and manage their fuel needs. Many people are particularly satisfied with the significant discounts offered, finding them a great way to save money on fuel, especially with current prices. The service is often described as helpful and flexible, with consumers praising the clear communication and the ability to choose payment options that suit their budget. However, some customers experienced issues with the payment process, including cards being declined or finding the system too complicated. A few people also mentioned unexpected monthly fees or difficulties with combined invoices, which made managing payments less straightforward.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of setting up and using the... See more

Price

People report positive experiences with price, often highlighting the ability to save money on fuel. Many... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers appreciate the flexibility to choose payment... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional, fast, and friendly... See more

Discount

Users describe positive interactions with discount. Many customers appreciate the daily 10 cents per litre... See more

Based on these reviews

Rated 5 out of 5 stars

I like the Added Discount Offered when Using KORA FUEL Cards at Waitomo & Allied which is also Mobil Fuel Stations! I'd use NPD but they Don't seem to Offer the Same Discount off Pump Prices in North... See more

Company replied

Rated 5 out of 5 stars

The whole overall experience was great. Everything was easy from completing the online application form through to receiving my Kora card. The customer service team were friendly, helpful and kept you... See more

Company replied

Rated 5 out of 5 stars

I loved having to use a fuel card, kora knows exactly how to help but the i failed at being continuous and stopped using the card. I appreciate kora, ty 😊 They are definitely a life saver during... See more

Company replied

Rated 5 out of 5 stars

Convenient, helpful, easy, cost-conscious and a knowledge building process (C.H.E.C.K.) It encouraged me to become more conscious and familiar with the different petrol garage charges which in turn... See more

Company replied


Company details

  1. Fuel Supplier
  2. Alternative Fuel Station
  3. Diesel Fuel Supplier
  4. Payment Service
  5. Petroleum Products Company

About Kora New Zealand Limited

Written by the company

Meet KORA. The card that gives you fuel savings on every fill.

Kora appeals to the 'bargain hunter' in all of us, after all it is the kiwi way.

Lower everyday fuel prices is what Kora is all about. We’ve teamed up with Mobil and Waitomo to give you a really great discount every time you fill up nationwide.

No more hanging out for special discount days. With Kora, you'll save at least 10 cents per litre every day with no limits!


APPLY NOW

Kora gives you the freedom to fill up today and pay for it later.

You can choose to get billed weekly, fortnightly or monthly and pay by credit card or direct debit.

We’ll email you a simple and clear invoice that shows you how much you’ve saved.



How it works

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Type of fuel registered with card

Would like to see a section that tells me what fuel types I have associated to my card and also have the ability to update/change it as a user. Post reply: Thank you! Didn’t think to look at my physical card for fuel type. Ability to change it on the app as a user would still be great. Cheers :)

April 5, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Hi there - we have a list of improvements on our app and we hope to be able to add features such as this soon. The fuel card you use to fuel up has the fuel types stamped on the card so hopefully this helps too :) Cheers Liza, Kora CEO

Rated 4 out of 5 stars

So far so good

So far so good
Very convenient

March 31, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the review! Small savings that add up — especially right now 👍
Enjoy those savings!

Rated 5 out of 5 stars

Get Kora discount any day and pay when it suits

You don't need to wait for the fuel company to send a message about their special discount day, as you can get 10 cents per litre discount every day with the Kora card!

Also, they seem to be very nice to deal with. For example, my Kora invoice was coming due on the 10th of the month, and my pay was always around the 15th, so they happily changed the invoice due date to later in the month!

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the great review! Everyday savings without the wait — and flexibility when it matters.
Stoked the team could help with your billing too. Appreciate the support!

Rated 4 out of 5 stars

Able to pay weekly and update credit as…

Able to pay weekly and update credit as and when required
I think they should also look at the NPD and Gull models with 1 day a week serious discount days.

April 3, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the great feedback! Glad to hear the flexible payment options and credit control are working well for you. We’re all about those everyday savings. Welcome to Kora!

Rated 2 out of 5 stars

The refuelling process is too complicated

It’s great to have the option of a 10-cent discount. However, there should be a way to link the card to the Waitomo app. That way, I can fill up from my mobile phone without having to take the card out and go through the whole payment process at the pump. It’s too complicated.

March 30, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Hi there - so we are not Waitomo :) That is why you cannot link a Kora card to the Waitomo app. We are completely different companies and we also offer different programmes for us to save you money on fuel. We are a fuel card - where you use the card, it sends us the transaction, we apply the discount and you have fuel on account - easy! Waitomo has an app where you can pay for your fuel in the app and get a spin to win at the end. So hopefully it is clearer for you now that we are very different saving propositions. Kind regards Liza, Kora CEO

Rated 5 out of 5 stars

I like the convenience of having the…

I like the convenience of having the fuel cards. I can work out my fuel consumption and make more budget related decisions when it comes to fueling my cars. The discount also helps. I also do comparisons on fuel prices to help save money.

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

This is awesome to hear — convenience, control, and smart savings 🙌 Great to know you’re using Kora to track and manage your fuel spend. Enjoy those discounts!

Rated 4 out of 5 stars

In general not too bad

In general not too bad, although some places the 91 petrol was cheaper , disappointing.

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the feedback! Totally understand — fuel prices can vary from site to site. With Kora, you’ll always get a consistent discount on top, which helps smooth things out over time. We’re all about those everyday savings. Enjoy those savings!

Rated 5 out of 5 stars

Easy Discount

Set up was straight forward and card process easy at the petrol station

March 18, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Love this — simple setup and smooth at the pump 🙌
Enjoy those discounts!

Rated 5 out of 5 stars

Really easy to use…

Really easy to use & grateful to save money at the pump every fill, especially when fuel prices are so high.

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Really appreciate the feedback! Great to hear Kora’s making things simple and helping you save at the pump every time you fill up. Enjoy those discounts!

Rated 5 out of 5 stars

Reminders when I am nearing my monthly…

Reminders when I am nearing my monthly limit are awesome

March 12, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Love this — those little reminders make a big difference 🙌
Great to hear they’re working well for you. Enjoy those discounts!

Rated 5 out of 5 stars

Great prices and customer service…

Great prices and customer service polite, helpful, and accessible.

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the review! Great savings and great service — just how it should be 👍
Enjoy those savings!

Rated 4 out of 5 stars

Very easy to deal with

Very easy to deal with. Charges connected to account could be a little more prominent,🤔😃

March 19, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Really appreciate the feedback! Great to hear the experience has been smooth, and thanks for the suggestion around making charges more visible — always helpful to know. We’re all about those everyday savings. Enjoy those discounts!

Rated 3 out of 5 stars

The company is doing well

The company is doing well, but the service we received at the store that we used at the time, was absolutely disgusting, she abused us because we were asking her about the 10% discount we get with a Kora card, and the attendant at the time was telling us to listen to her, and that only the Mobile smart card gives a discount not the Kora card, she said. Now look here, you listen to me, and explained her knowledge of what she knew, then I said now you also look here, we get a 10% discount using this kora card, she was not happy in what I said, so she started saying, don't you talk to me like that, and started pointing her index finger at me and my husband. I do not know what set her off, but if that's that's the way Mobile talk to customers then I would rather not use the Kora card.

March 31, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Hi there - we are always terribly disappointed to hear a story like this and I am sure I can speak on behalf of Mobil - we are very sorry your had this experience. Kora are a reseller of the Mobil fuel card - there are many many resellers of Mobil cards around NZ, so i think this cashier may have been new and not sure about what she was trying to answer. Please call us any time on 0800 567 269 with your Kora questions as we have an after hours call centre as well as the day time team. Also if you can email us at support@kora.co.nz with the service station you were at when you have this experience - we will follow up with our Mobil rep to see if we can prevent this ever happening again. Thanks again for sharing (even thought were really sorry to hear about the experience you received) and we hope Kora will continue to save you every litre every day every fill. Kind regards Liza, Kora CEO

Rated 5 out of 5 stars

petrol…and diesel

Keeping up with the price of petrol with the rebates

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Thanks for the review! Keeping fuel costs in check — just how it should be 👍 Enjoy those savings!

Rated 5 out of 5 stars

Professional funky service

Professional funky service, choice as App, easy as to use, awesome fuel savings

April 2, 2026
Kora New Zealand Limited logo

Reply from Kora New Zealand Limited

Professional and a bit funky — we’ll take that 😄
Great to hear you’re loving the app and the savings. Enjoy those discounts!

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