The CS are absolutely ineffectual and kafkaesque. They insist that I reissue a ticket iust so I can add my FFP just because they see the middle name as missing and yet no other airline imposes this ri... See more
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See what reviewers are saying
We flew MXP to Seoul roundtrip, and on both flights our family, with 2 SMALL kids, were allocated on different seats, far from each other. It is not only about being close to a child, which is by itse... See more
Korean Air used to have great business class from Boston to Seoul. Unfortunately, they have changed the seats back to the 1980s style and stopped using the prestige suites that used to be excellent bu... See more
My wife and I flew business class from the UK to Brisbane return. Our transfers were seamless and we experienced no delays. On board, the staff were attentive and professional and made every effort to... See more
Company details
Information provided by various external sources
Korean Air Lines Co., Ltd.,
Contact info
undefined 112, Seoul, South Korea
- koreanair.com
Very helpful during COVID crisis
The Korean Air servicedesk were very helpful, patient and friendly when helping us to manage many travel restrictions due to the COVID outbreak. Some people remembered us from previous calls and helped speed up the process. Not 5 stars because of the extremely long waiting times (which are understandable I guess).
April 27, 2020
Unprompted review
VERY POOR ARILINE IN BUSINESS CLASS 15 HOUR FLIGHT
Hot cabin, very slow and poor cabin serivce -u have to get up every time you want anyhting - totally disappering crew- No drinks before leav ing in BC ! Just a bad arline - avoid them on long haul
June 15, 2019
Unprompted review
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