KOR Energy Reviews 

41
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely appalling company. Has no safety or confidentially in place for its workers following serious assault taking place. Highly disorganised and not able to productively function as a company in... See more

Rated 1 out of 5 stars

Whilst I understand the Covid 19 crisis is severely disruptive, Korenergy has completely ignored my queries as to why my project is not proceeding. I feel like they couldn't care less and haven't off... See more

Rated 1 out of 5 stars

ALARM BELLS!!! DO NOT USE SHOCKING SERVICE. NOT TO BE RELIED ON FOR TRANSPARENCY!! Never return calls, emails or texts! The experience has left a horribly bad taste in my mouth

Rated 1 out of 5 stars

Having introduced business to Kor Energy, they promised introduction fees. Over a year has passed and remuneration has not been received dispite several requests. Do not introduce business to Kor En... See more

Company replied

Company details

  1. Energy Supplier
  2. Electric Utility Company
  3. Energy Equipment and Solutions
  4. Gas Company

Written by the company

Established for over 40 years, KOR Energy is an independently owned family run business now operating in its second generation providing Gas, Water and Electricity connections to home owners and some of the most well respected developers in UK. We are a utility connection provider committed in providing you with that end to end service with always our most competitive offer. From initial enquiry to design plan, laying the infrastructure, excavation/reinstatement and installing the meter. It is all taken care of under the one company umbrella.


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1.5

Bad

TrustScore 1.5 out of 5

41 reviews

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1.5

All reviews

(41)

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Rated 5 out of 5 stars

excellent service

I have had a few dealings recently with different power companies and never thought I would be complementary about any of them due to being pushed from department to department and still not getting anywhere but at last a company and most importantly a member of staff that really made me feel they were interested in my problem and made every effort to help me despite his company not benefitting. It was very refreshing to have my confidence in the human race revived.

February 23, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Carol,

Firstly many thanks for your time today on the telephone and im just glad we were able to help you to he best of our ability.

Even if we cannot help customers directly we are always looking to point them in the right direction.

We wish you all the best for your project.

And Thank You

KOR Energy

Rated 5 out of 5 stars

Excellent

I had the pleasure to work with KOR energy in the past. They are always willing to go that extra yard when it comes to utilities and its that reason why there my preferred utilities contractor. very professional and proactive...

February 8, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Mr Crowe,

Thank you for the kind words.

We are really pleased that you were satisfied with our approach and the end product.

Kind Regards,

The KOR Energy Team

Rated 5 out of 5 stars

Fantastic Service

We used KOR Energy for a job in London. We will defiantly be using their service again.

February 4, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning,

Many thanks for your reviews on our customer service,

We look forward to possibly working again in the near future,

Regards,

Kelly Nash

Rated 5 out of 5 stars

Honest, competitive and reliable

From start to finish the service has been second to none. The team are extremely professional and have gone above and beyond my expectations throughout the entire process. I would highly recommend their services to all.

January 29, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Ford,

We are overwhelmed by your comments on our customer service, we really hope we left that lasting impression on you into the future.

Good luck for the future,

Kind Regards,

Kane Reynolds
Managing Director

Rated 5 out of 5 stars

For me the best there is.

Wouldn't hesitate in recommending this company to anyone. Puts your faith back in people.

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Ms Bell,

Many thanks for the compliments with regards to our customer service.

We were happy to help you.

Regards

Sam

Rated 5 out of 5 stars

Excellent Company

I would recommend KOR Energy as the service I received from start to finish was first class, all staff who I dealt with had a full knowledge and understanding of the product I required.
The customer service received during the works was also very good and easy to deal with and each step was explained in detail.
All works carried out were completed in a professional manor and by very experienced staff and engineers.

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Towers,

Thank you for your time and effort to write such a meaningful review on our service.

We are pleased everything went well and met the standards you expected.

Kindest Regards

The KOR Energy Team

Rated 5 out of 5 stars

AWH Utility Services

Pleasure to work with and great service.

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Thanks Will for your comments,

Kindest Regards

Kelly Nash

Rated 5 out of 5 stars

Fantastic customer service

One of the better Companies I've spoken with, attentive team and answered all my queries quickly; made switching very easy, would recommend to others :)

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Tang,

Many thanks for your customer review.

We are always satisfied with a happy customer.

Regards

The KOR Energy Team

Rated 5 out of 5 stars

Honest, Reliable and highly competitive quote

What made KOR Energy stand out from the other ICP's for competition in connections was that they were so honest from day one.

There were no false promises, just very informative and knowledgeable.

Would recommend trying their services for any of your projects.

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Evans,

As a family run business, one of our company values is honesty.

We are truly satisfied that you feel we have fulfilled this and we were as honest as we could be throughout the whole process.

Kindest Regards

Kane Reynolds
Managing Director
KOR Energy

Rated 5 out of 5 stars

Excellent service

look forward to working with you again in the future

January 28, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Hannah,

Thank you for your review.

It means a lot to our company and our reputation.

Have a wonderful day.

KOR Energy Team

Rated 5 out of 5 stars

Seamless Experience

Excellent service from beginning to end. Got the job done quickly and completed to a high standard, very pleased with the results and will definitely use again if I require anymore utility services.

January 27, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Bob,

We were happy to help you out in your difficult situation.

We really hope we made the whole process easier for you.

Regards,

Everyone at the KOR Energy Team

Rated 5 out of 5 stars

Excellent Service

Friendly staff, easy to work with. Providing an excellent service I would recommend this Company anytime.

January 27, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Miss Edwards,

Thank you for your recommendation!

We hope you enjoyed your experience with us.

All the best for the future,

Kelly Nash
KOR Energy

Rated 5 out of 5 stars

Great service

Fantastic professional company. Lots of knowledge of the utilities industry. So can find solutions and deliver on complex projects on time.

January 27, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Afternoon Mr Clarkson,

Many thanks for the review on our business.


It was a pleasure to work together.

All the best for the future,


Regards,

KOR Energy Team

Rated 5 out of 5 stars

Good, prompt service

I like using Kor Energy as you always get an answer when you want one and hear a familiar voice on the phone rather than going through an automated system. Kor are reliable and easy to work with.

Carys - AWH Utility Services Ltd.

January 25, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Carys,

Thank you for your feedback,

It is an absolute pleasure to work with AWH for various projects throughout 2015 and may this success continue into 2016.

Kindest Regards,

Kane Reynolds
Managing Director
KOR Energy

Rated 5 out of 5 stars

Really professional!

Really professional! sorted our installation with no problems. Heartily recommend

January 23, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Jenkins,

Thank you so much for your comments.

We really want to obtain feedback and interact with our customers much more in 2016.

We hope to work with you in the very near future.


Kindest Regards,

Kelly Nash

Rated 5 out of 5 stars

5 star company.

I will be using KOR Energy on the next London project this year.

January 22, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Roger,

Customer feedback really means a great deal to us.

We are obviously delighted to hear we will be potentially working together in our second home, London, later this year.

All the best.

Regards,

The KOR Energy Team

Rated 5 out of 5 stars

Well done KORIGINAL Energy.

Great service from this company.Nothing too much trouble.Installations went very smoothly.Knowledgeable and helpful staff.

January 22, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Good Morning Mr Lee,

Firstly thank you for the improvisation on our company name, very original.

We were delighted to be apart of your project and look forward to working with you and your team in the future!

Regards

KOR Energy Team

Rated 5 out of 5 stars

Top!

Very efficient and professional. A pleasure to deal with them

January 22, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Thank Your for your kind words Mr Parry,

We are so satisfied everything went smoothly from start to finish.

Regards,

The KOR Energy Team

Rated 5 out of 5 stars

The perfect solution to our business needs

We are extremely happy with the service KOR Energy provided to our business. The hassle free workflow was second to none. We intend to work with KOR energy again in the near future. Thanks guys!!

January 22, 2016
Unprompted review
KOR Energy logo

Reply from KOR Energy

Hi Mr Johnson,

We are so happy that everything went as scheduled. We always aim to please and it always gives us complete satisfaction to know that we have a happy customer.

We really appreciate your comments,

Kelly Nash
KOR Energy

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