KoRo Reviews 

Sadly juicer I ordered wasn't working, but money was refunded. I lost only delivery money. Comunication was great.

What a sh****t show!

No problem to order, quick and sent right away.

But once arriving in Sweden KoRos delivery partner gave very little information about the pick-up location and only a couple of days deadline pick-up window before it Would be sent pack to Germany. I tried to contact KoRo regarding the delivery of my package.. Impossible!
Three days, two emails, 10 phonecalls and reaching writing out on social media - No answer. So, I had spend hour investigating and calling problalby 10 delivery services across europe and sweden before someone finally could give me help.
Managed to pick up the package same day it was due date before they would send it pack to KoRo.

Still waiting for a reply????????????

Received bad quality, reclamation ignored.

I have bought several products from ko-ro shop. One product was spoiled. I made a reclamation and was ignored. Would not recommend, would not buy again anything.

Ordered cancelled after payment went through. No reply from customer service - I should have done a trust pilot search on company before hand - lesson learned

I find in Koro the supplier I wish I had down the corner. Great products for very honest prices. I love the way each ingredient is very well explained through its nutritional facts, composition and use - so much so that I often find myself surfing the web just to see if there is something new I should give a try to!
Very much recommended.

I had a second bad experience of a total of three orders. First one, no informstion and a refund. Now a completely wrong box which is nothing I ordered. I have tried to call them but nothing, no reply to my email, no valid telephone numbers, website gives wrong pathways... I wrote them last Friday but they should prioritize these failed orders and find a fast resolution in the very beginning of the week. Now I am waiting for a reply, hopefully praying they will solve it otherwise I will lose 100€, not an option next step is either they solve it quickly or I just will stop buying them forever and rising a claim in other places.

Poor resolution, disaster of customer service and they should improve warehouse protocols, how a delivery note and label can be mixed up during packing process! Outrageous!

Excellent alternative for bulk shopping in a small home. Products according to the description. I love the variety of options. 😍

I placed an order with them 13 days ago. At some point I got an email stating that the order was "completed" when nothing actually arrived at destination. On their website there is a link to the tracking and when you click on it, you get a broken link message so no tracking number. I tried to phone customer service and gave up at the 4th recorded message. I wrote them an email and they replied that there was a problem and that they had to do a new order. Still no tracking number and quite contemptuous responses from customer service when I pointed that I will go on holiday soon and that I am not looking forward to leave the food in the hands of UPS for weeks when it's meant to be kept refrigerated which will probably means a loss of around £50 for me. I am glad I am not the only one experiencing this shambolic shopping experience. So much for German efficiency!

Tasty food at a good price. I love how many different and unusual things you can buy in large quantities to save packaging.

It took weeks for them to deliver 4 packages of 500g macadamias. They never replied to my emails. Their support page shows an error message so there is no way to contact them. It seems like a scam website.

Update, they still haven’t delivered my goods after two weeks.

Easy to order. Fast delivery.

best best best

I'm ever so GRATEFUL for having found you. I LOVE the products that I have ordered from you and the care I sense in it all.
No doubt - I'll be a returning customer.
Blessings
Maria

Responsive to questions and good products

8 days and they haven't shipped anything. No response to messages, complaint forms or support ticket.
Will try to get payment reversed.
Not recommended.
EDIT: the package eventually arrived after I reviewed the site. The team was apologetic, but the 'system change' was handled poorly. The website should have warned buyers up front that there would be a long delay without communication in order to manage their expectations. This may or may not have been an isolated event, but the result was the same.
However, the products eventually received are top quality, so I must revise my rating from ONE to FOUR stars.

Everything taste perfect like all the process! I'm very happy for finding KoRo world xD

Top quality, good service! Best prices. Will order again!

Ordered from ireland after seen the add on google have tonsay well impressed eith the quality and price nice range and tasty goodies

Ordered a package 20 days ago, haven't seen it, did not get an answer when contacting through mail. Need my package now...
My advice - find another place to do your shopping.