I ordered their shoes on Black Friday and still have not received them yet as of January 24, 2026, 2 months later. I initiated a credit card dispute after not hearing for an entire month, not even an... See more
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Shoes are cheap and incredibly tight on toe box. Company is based in Singapore and buyer has to pay for and arrange return shipping for returns and exchanges. Kosen hides this information on the... See more
Company replied
Received my Kosen shoes some weeks ago and have been wearing them religiously every night out :) Absolutely love them! I had previously tried different height shoes but found those awkward to walk in.... See more
They sent the wrong size, and when I let them know, they said: “We sent you a smaller size because our sizes are larger than those of common sneakers.” Actually, I ordered the correct size (E... See more
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Horrible service can’t fill orders and…
Horrible service can’t fill orders and they do not have product. DO NOT buy from this scam of a company
By Wary Of Kosen Shoes - Fraudulent Experience
I ordered their shoes on Black Friday and still have not received them yet as of January 24, 2026, 2 months later. I initiated a credit card dispute after not hearing for an entire month, not even an order confirmation email; was then told by the company that their stock ran out - fine. I was offered priority shipping + a 20% refund on my order for my experience if I withdrew the dispute. I did and it has been a week now and still have not heard any updates regarding my 20% refund or the shoes. Company has been completely silent.
quick & easy
Disappointment.
Disappointment.
It's trash. The size doesn't even fit. I threw it away
They sent the wrong size
They sent the wrong size, and when I let them know, they said:
“We sent you a smaller size because our sizes are larger than those of common sneakers.”
Actually, I ordered the correct size (EU43) but they arbitrarily sent a different size (EU42) which does not fit. Now they want me to pay for a return despite the fact that it was their error!
Totally unacceptable.
Everything OK
Heel slips out of shoe. Not deep enough.
Everything was good except for problem in the title.

Reply from VayaWebs
They are like cloth on the heal side
They are like cloth on the heal side
So not sturdy at all. They might fall apart anytime.

Reply from VayaWebs

Reply from VayaWebs
Very bad quality!
Very bad quality!
If you want to send the shoes back, the seller will say to you, send the shoes to so Singapore. The costs for shipping is over the price for the shoes!
It’s scam!

Reply from VayaWebs
Poor product, shady company
Shoes are cheap and incredibly tight on toe box.
Company is based in Singapore and buyer has to pay for and arrange return shipping for returns and exchanges. Kosen hides this information on their returns/exchanges page.
Their website also suggests they have a 5/5 TrustPilot score, when the actual score is 3.7/5. Majority of recent reviews are negative. Shady.

Reply from VayaWebs
It’s a bad quality… and send Back…
It’s a bad quality… and send Back 50€?!!! It’s Not Good be careful!!!!

Reply from VayaWebs
100% recommended
Wonderful! I bought the same size that I usually wear and they fit me perfectly, they adapt very well to the foot. The internal insole is very comfortable to wear them regularly. I am delighted!
Comfort and confidence!
These height-increasing shoes are a game-changer! Comfort is unmatched, and the added height boosts confidence instantly. A must-have for anyone wanting to step up their style and self-assurance.
So confortable
So confortable, casual and trendy design and nice quality, lookikg forward to trying new colours... I,ll repeat....
I got the wrong size and if I need to…
I got the wrong size and if I need to do an exchange I need to pay for shipping.

Reply from VayaWebs
the shoes really suck
the shoes really suck . and the glue was showing at seams . garbage shoes . so uncomfortable too .

Reply from VayaWebs
Love my new Kosen shoes :)
I decided to give it a try and I’m very happy with the result. The shoes make me look taller without anyone noticing. They are comfortable and I like the style .
I wish they had more variety in colors tho.
I would recommended to anyone !.!.
Very high quality shoe
Very high quality shoe. Shipment even sooner than expected. Costumer service responded also very fast.
Very happy with my purchase!
Received my Kosen shoes some weeks ago and have been wearing them religiously every night out :) Absolutely love them! I had previously tried different height shoes but found those awkward to walk in. The Kosen shoes though are super comfy and you can’t really tell that there is an added height, which is the whole point. Also, I’ve gotta give them credit for the quick responses whenever I got in touch with them. All in all, very happy with my purchase and I’m now looking forward to see what they release next.
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