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Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Health and Beauty Shop
  5. Online Food Ordering Service

Written by the company

At Kösme we are committed to offering authentic and curated Japanese skincare to customers across Switzerland. Our mission is to offer effective and affordable J-beauty products that truly benefit the skin. We represent trusted Japanese brands known for their tested formulations, skin-friendly ingredients, and proven results. Customer experience and safisfaction is at the core of everything we do, from reliable shipping within Switzerland to thoughtfully packaged orders and attentive customer support. To us skincare is more than a routine. It is a moment of care, balance, and everyday confidence. We are proud to support our customers on their skincare journey with products they can trust.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

I’am rarely one to leave reviews but…

I’am rarely one to leave reviews but this is worth mentioning: After extensive travel, which usually leaves my skin dry and prone to fine lines, my skin stayed luminous and well hydrated. I used the Quality 1st Derma Laser Super Ceramide Mask from Kösme shop, perhaps a bit more often than recommended but it truly saved my skin from acting up. Thanks to Kösme expert customers service, I’ve found my new go-to.

January 15, 2026
Unprompted review

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