Been looking for a decent robe for a long time but just couldn't find one that had a good amount of thick heavy material and long sleeves. Finally I did with Kotch. Ultra soft, amazing robe. 100% per... See more
Company replied
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See what reviewers are saying
Such a lovely quality garment, luxurious and generous. I'd been searching for a lovely house gown, and was elated when this one arrived... beautifully packaged. This is amazing quality at a very rea... See more
Fabulous dressing gown, beautifully made, with quality fabric. Fantastic service from this company, with a real personal touch. Really hope they expand their range, as I feel their products are fa... See more
Delivery took a long time - didn't check website but when I did, I realised it was delivered from China. The robe looks and feels great. BUT: The smell I can't get over the chemical smell... See more
Company replied
Company details
Written by the company
We make luxury sustainable bathrobes.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- info@kotchlondon.com
- kotchlondon.com
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Helpful customer service
Helpful customer service, great product . Worn every morning, comfy stylish
December 5, 2024
Super soft
Super soft, super luxurious, love it. S/M is quite big for a women’s S/M tho
December 2, 2024
The most comfortable and lovely feeling…
The most comfortable and lovely feeling dressing gown I've ever had. The hood is a bonus. Worth every penny.
November 2, 2024
Lovely quality thick and cozy just what…
Lovely quality thick and cozy just what I wanted for the winter months love the fact that I will never lose the belt and I like the package in that it came in very simple just perfect
September 29, 2024
Love this!!.
Love this!!.. best robe I’ve ever had..Fits perfectly,
It is a good thickness, quality weight ( not too heavy).. very cosy, good length (not too long, or short. Very classy+ expensive looking.. and an amazing price!..I have looked for some time, for this excellent robe,…finally found it.
September 29, 2024
Perfect for today
Perfect for today. Great ethos regarding materials used and packaging in respect of recyclability.
Quality is second to none and the ordering process is top notch. If only every online purchase could be this good!!!
January 1, 2024
Easy shopping and swift delivery with…
Easy shopping and swift delivery with tracking .
Item looks and feels lovely a present for my wife for Christmas
December 2, 2023
Fabulous dressing gown
Fabulous dressing gown, beautifully made, with quality fabric.
Fantastic service from this company, with a real personal touch.
Really hope they expand their range, as I feel their products are far superior to those on the high street.
Highly recommend.
November 26, 2023
Toxic plastic smell
Delivery took a long time - didn't check website but when I did, I realised it was delivered from China.
The robe looks and feels great.
BUT: The smell
I can't get over the chemical smell. When I first unpacked it, I actually put it out on my balcony because I didn't want it to stink up my flat. The next day I washed it but it still smells a little funny.
I was a bit naive about recycled plastic and did a bit more research and I can only assume it has been treated with harsh chemicals.
I'll wash it again because I can still smell the burnt plastic smell a little.
No idea if wearing this is toxic or not. But by the smell of it, it probably is.
October 30, 2023
Unprompted review
Reply from Kotch London
Hi Cornelia,
Thank you for your order - we are very pleased to hear that you like the look and feel of the robe.
We try to be as open as possible with our supply chain - you will see that we explain where are robes are made in the FAQ section of our website: https://www.kotchlondon.com/pages/faqs
Recycled Polyester is processed by nature; the plastic bottles must be processed before the fibres can be spun into a comfortable fabric. Despite this element of processing, the production of recycled polyester requires far fewer resources than that of new fibres and generates fewer CO2 emissions.
We believe that all clothing producers should prioritise using sustainable materials - although it is not a perfect solution to the global waste issue, it is certainly a step in the right direction.
Regarding the scent, this is the first time we have received this feedback - thank you for bringing this to our attention. We would advise washing the robe once more.
Let us know if there is anything else we can do to help you via info@kotchlondon.com.
All the best,
Joey @ KOTCH
Reply from Kotch London
Hi Sab,
We are very sorry to hear that you never received your robe.
As explained in our previous communications over live chat, we have a receipt verifying that your robe was signed for upon delivery - however unfortunately we cannot control who opens the door when it is delivered to you.
Let us know if there is anything else we can do to help you via info@kotchlondon.com.
All the best,
Joey @ KOTCH
Amazing quality gown.
Such a lovely quality garment, luxurious and generous. I'd been searching for a lovely house gown, and was elated when this one arrived... beautifully packaged.
This is amazing quality at a very reasonable price.
Great company...wish them success.
May 21, 2023
Excellent service and quality robe
May 19, 2023
Sustainable, amazing quality, great sizing.
The quality of the gowns is truly impressive. After numerous washes, they’re still as soft as when I first bought them. I was also delighted by the packaging and customer service!
April 18, 2023
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