Kotomi Swim Reviews 

405
•
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

I bought the Rochelle bikini top and bottoms in the ruched red/orange floral pattern. Bottoms are the cutest things ever, and they make your legs and booty look fantastic. Top is great as well, I real... See more

Company replied

Rated 2 out of 5 stars

I ordered the new suki skirt when it arrived it has holes on the sides of the skirt the design was really great though. I emailed them that I wanted to exchange for the same item. To be fair communica... See more

Rated 4 out of 5 stars

My bikini is amazing. The ribbing of the material and colours were beautiful and the overall quality is so good! I thought the bottoms would be too small but they were actually really flattering. My... See more

Company replied

Rated 2 out of 5 stars

Sizing was difficult and the way it fit was different from the images on the website. Returned my first set of bikinis and got a store credit,I used that to get a different underwear, thinking it woul... See more

Company details

  1. Swimwear Store

Written by the company

Australian-Designed Swimwear Label. Designed with Flattering Fits and Cheeky Cuts. Shop now: kotomi.com.au


Contact info

3.5

Average

TrustScore 3.5 out of 5

405 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(405)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought the most amazing pair of bikinis.

I bought the most amazing pair of bikinis from Kotomi swim ! The quality of these bathers is fantastic and they customer service team is incredible and extremely helpful! I will be buying again from Kotomi swim.

September 10, 2021
Kotomi Swim logo

Reply from Kotomi Swim

Hi Lydia!

Thank you so much for taking the time to leave your detailed review!
Enjoy your new Kotomi bikini :)

Much love,
Angie x
- Kotomi Swim

Rated 3 out of 5 stars

Great style and material but quite small cup size

Love love love the bottoms, but bikini top cup size is quite small. I’m a 12DD and the just don’t sit quite right and the bikini is an XL. Still love the look of them but from the side I have overflow haha. Material is lovely and would love the style of it but wouldn’t recommend for DD plus.

September 8, 2021
Kotomi Swim logo

Reply from Kotomi Swim

Hi Kristen,

Thank you so much for taking the time to leave your detailed review!
Our team are always working to improve our pieces and your feedback will help us immensely. If there is anything we can assist you with please do not hesitate to reach out to us :)

Much love,
Angie x
- Kotomi Swim

Rated 5 out of 5 stars

The most amazing fit!

The most amazing fit!

Perfectly high legged and overall perfect fit.
Retro floral is such a unique and vintage colourway.
Also - amazing customer service from the team who helped me find the perfect size first go

September 1, 2021
Kotomi Swim logo

Reply from Kotomi Swim

Hi Mega,

Thank you so much for taking the time to leave your detailed review!
Enjoy your new Kotomi pieces :)

Much love,
Angie x
- Kotomi Swim

Rated 5 out of 5 stars

Great service

They reached out to me as didn’t have what I wanted in stock. What I loved is that they gave me options! Thanks and I’ll be back :)

August 31, 2021
Rated 5 out of 5 stars

Quick, easy and successful shopping experience

I purchased an item and whilst I wasn’t completely happy with it not due to any fault of the website but purely the way it sat on my body I wanted to get a store credit for my item. The process was super quick and easy to start a return, the label was generated quickly and I could then post it back. Within 48 of postage my return had already been processes and had my store credit issued, I then re ordered, received my delivery very quickly and love my new bikini!

August 27, 2021
Rated 5 out of 5 stars

My New Favourite Bikini!

I live in Canada, and was nervous to order a bikini from here since it comes from Australia, and it would be a pretty penny to return if it did not fit. I have NO regrets!! I am so pleased with everything. The bikini fits true to size, shipping was a breeze, and it took way quicker than I initially thought. Will be recommending Kotomi to all of my friends!

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Best Bikinis

the best customer service and the best bikinis ever!! I got the rochelle top and bottoms and they fit perfect!

August 26, 2021
Rated 5 out of 5 stars

I love their bathing suits!!!!!!!!

I love their bathing suits. They are really well made and super flattering. I have about 4 from them now and love to mix and match sets. Highly recommend!! The prices scared me at first as I found it a bit pricy, but TOTALLY WORTH IT.

August 24, 2021
Rated 5 out of 5 stars

NO CUT LIKE IT

I purchased the zebra Tamson bikini set, and there is NO CUT LIKE IT, seriously! Everything about the style is perfect.. stretch, the print, figure flattering, the barely-there tan lines. I have just ordered another size in the top to compare sizes as I'm unsure on the level of coverage the S gave me (30/32D), and amazingly this falls into their returns policy so no waiting around for a credit note to try the other size! I have been super impressed with the customer support team who are so responsive and happy to point you in the right direction. Once i'm set on my preferred size top, I'll be placing a second order..and maybe a third too! Thanks Kotomi xo

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

I purchased the Jasmine top in red

I purchased the Jasmine top in red. I bought size small and am normally a size 8/10C. The top is so supportive and great quality. I have been surfing in this top and it stays place! Love the colour and the fit, would repurchase

August 19, 2021
Unprompted review

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