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Rated 1 out of 5 stars

If I could do 0 stars I would. Purchased some denim shorts and when they arrived they were tiny and the button hole hadn’t been cut out so you couldn’t do them up. When I questioned them and asked for... See more

Rated 1 out of 5 stars

We ordered a motor that U put together and got a lump of plastic look like it was painted by a baby

Rated 4 out of 5 stars

Bro this website is actually goated, it arrived in less than a week in good quality, now idk if the colors fade after you wash it once but it's so good the texture and everything. The only problem is... See more

Rated 1 out of 5 stars

My bad that I trusted this site and ordered immediately when I saw cool clothes, because it’s been nearly 2 months that I made my purchase and it still says they haven’t shipped my order yet, tried co... See more

Company details

  1. Fashion Designer

Written by the company

KOYYE, an online shopping website. KOYYE was established in 2018 with the simple mission to give you the opportunity to buy fashion products at an affordable price. We sincerely hope that shopping in Koyye can bring you happiness each time: We provide quality products in Koyye.com, including most of the consumer goods such as clothes, accessories and etc. If you are looking for a fashion product at a reasonable price, Koyye may be your best choice!


Contact info

  • Room 39, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T. Hong Kong, 999077, Hong Kong, Hong Kong

  • afservice@koyye.com
  • koyye.com

1.6

Bad

TrustScore 1.5 out of 5

50 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could do 0 stars I would

If I could do 0 stars I would. Purchased some denim shorts and when they arrived they were tiny and the button hole hadn’t been cut out so you couldn’t do them up. When I questioned them and asked for details to return they refused and said this is how button holes come and I should take them to a tailor to cut the button holes out. Do not recommend. Complete scam.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, 4 months after I still haven’t received my goods, and I get same unprofessional reply, that’s please be patience.

The company is located in UK, and are a bunch of scammers living in Marbella, and living the life on our stupidity……..that’s we believe in them, and water out money in them being hot shots.

Typical English scam.

January 7, 2024
Unprompted review
Rated 4 out of 5 stars

I wouldn’t say it’s bad

I ordered to items from this shop and at first I waited for a month. Only then checked order tracking that it hasn’t even been shipped. Contacted support, they responded in less than 24 hours (the problem was that their system didn’t understand my address). They re-entered manually the information and then everything was great. Received my order in 19 days (not business days, but in general) even though it was during Christmas and New Year’s Eve. Quality is 7/10 I would say only because I imagined a bit different cloth, got some extra threads and there’s too much cloth for the hood in my opinion. But seams, colours, size and how it looks in general is great!

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

I emailed them 3 times, Dm’ed insta 6 times. NO RESPONSE. Finally recieved 3 months later. Not very good quality

I emailed them 3 times. No response. Fustrating asf because Im wasting $50. It looked cool on instagram but I knew it was too good to be true. I put in my old address on accident. I have emailed 3 times, dmed their instagram 6 times. No response. Dont waste your time here. Go somewhere else with good customer service. Their website also says they will “respond to all emails in 24 hours” which is BS as I stated Find clothing like this somewhere else. Dont waste your time. Scammers.

UPDATE: Dec. 29 2022: SCAMMERS AND UNPROFESSIONAL; These people suck. I sent 3 emails out about my package being shipped to the wrong place. They responded AFTER IT WAS SHIPPED and are now saying “we cant do anything about it” F this place and a waste if my money. Please go somewhere else. They literally responded after it was shipped 2 DAYS AFTER I EMAILED THEM when they say they respond to emails in under 24 hours. Im extremely pissed off.

LAST UPDATE: March 13th 2023: Today is march 13th 2023 and after placing my order on December 28th 2022 my package went to my old address. The person who got it sent it back and it came to my knew one after 3 MONTHS. I gave up on trying to DM on insta and email them. I FINALLY got it today. I waited 3 months for something thats not even very good quality. $50? Iv gotten something similar or half the price with the quality. Save your money. Go somewhere else.

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

The products delivered are not matching the ad, and of course the customer service is not available. I sent an email and it does not even exist.

December 20, 2022
Unprompted review
Rated 4 out of 5 stars

Clothes are what they promised, though I would use a discount rather than paying full price

I ordered a bunch of clothes consisting of a jacket, a jumper, a shirt and some pants and they all arrived within 20 days of the purchase (I am in Australia). I gotta admit I was worried after reading a lot of reviews that claimed this company was a scam, some within my own region, but I was happy to see the progress of my package while tracking it until finally arrived at my front door. I was kinda of scared when I got a tracking number that didn’t have any data on it, but after a couple of days it was registered and gave me regular updates on the location. Each item holds true to what they say. I can understand that some of them are thinner than what they look like on the photos (besides the jeans they were fine), but I guess that’s the style anyway, “clothes you can wear out and about without getting to stuffy in them.” I can see myself wearing the jumper in summer, that’s how cool it is with it on. Overall, these clothes are exactly what they said would be and I love them, the styles of each one is unique and that’s why I love this company, would buy again.

The one thing I do believe is not buying these clothes full price, I would not have bought any of them if they weren’t on special and to be honest I don’t think they are worth the full price. Do not buy any without a coupon or discount! 60% off is the best, look out for those!

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Don't waste your money and time.

Been waiting over 2 months. They say they don't have my address and then they send another email saying it's now been posted to my address....that they supposedly don't have. I'll be seeking a refund through PayPal from these scumbags.

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

My bad that I trusted this site and…

My bad that I trusted this site and ordered immediately when I saw cool clothes, because it’s been nearly 2 months that I made my purchase and it still says they haven’t shipped my order yet, tried contacting through email several times and got not a single response. Just don’t buy anything from here, unless you want to throw your money away

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

They need to get their act together! (This seems borderline criminal)

Not reviewing the clothes, but the customer service.

I mistakenly chose the wrong payment method for the clothes I wanted to buy. Wanted to pay in installments but I chose the once off payment instead. Which is obviously my fault. But I immediately emailed them to cancel the order, so I could then make the same one just with a different payment method. It was not even 15mins between confirming my order and me trying to cancel it.
But still, almost a week since this happened and these guys have not responded to confirm the cancellation. I have used the email on their insta page & even used some email linked to them that I got through PayPal and still no response. Even resorted to Insta DMing, Facebook Messenger and Reddit but absolutely nothing.

PayPal has already flagged me because I can't afford the once-off payment, and they tried to withdraw the money from my account.

It's not such a big deal in the grand scheme of things of course, but it's just soo sketchy that your customer service is this bad and virtually non-existent.

Not sure what Imma do if the clothes arrive, but hopefully based on some people's reviews here, they don't actually arrive (fingers crossed). If they do arrive, i'm not even going to open the package and will have them returned to KOYYE at their cost.

I am so pissed with this customer support!! Like no way! This is just so sketchy.

PLEASE DON'T MAKE THE MISTAKE OF DEALING WITH THESE GUYS! It's a shame cause their designs are pretty faya, but everything else about them just, like I have already said, comes off really really sketchy!

November 4, 2022
Unprompted review
Rated 1 out of 5 stars

I've sent out multiple emails on the…

I've sent out multiple emails on the status of my clothes that have been waiting on since Oct 16th. Not a single response to any of my emails. I hate drastic measures but I'm left with no other option. Maybe negative reception will get their attention.

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY.

DO NOT BUY.
My order said it has been delivered, however, it has not. I emailed them and they said they could issue a refund or redeliver. I responded to their email and I have not got any response…

October 21, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT BUY

SCAM DO NOT BUY, brought some jeans that said arrived, which didn't then after back and forth emails basically blaming me for them being lost they ignored my emails and didn't refund my item do not purchase anything from this company

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

I wish I can give a big fat 0 on the…

I wish I can give a big fat 0 on the review. I emailed their afservice email 2 times in 2 weeks. Never get any reply, after my order has been placed, has been more than 2weeks with no updates of packing or sending to me. No information other than just they received my orders, which I would know because you took my money already. Why would I not knowing you received my orders? Worst online shopping experiences ever. Don’t tell me to email afservice email they don’t reply, what is the point of having customer services when they do not reply????????

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, sue them already for not even sending my order and no answer on the mails, I'm waiting an answer from my lawyer

July 8, 2022
Unprompted review
Rated 1 out of 5 stars

Dropshippers from aliexpress

Dropshippers from aliexpress. 4x+ price gap

August 7, 2022
Unprompted review
Koyye logo

Reply from Koyye

Dear Customer,

Thank you for your message.

We deeply apologize for what happened.

Please rest assured that we are always been based on the highest level of customer experience.

Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?

Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service

We apologize for any inconvenience caused and appreciate your understanding.

Best regards,
Customer Service Team

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