Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more
Company replied
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more
I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more
Company details
Written by the company
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Contact info
Unit 2, WN6 7NR, Wigan, United Kingdom
- help@krakenbracelets.com
- krakenbracelets.com
3.8
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Not received my item.
October 10, 2022
Fast and fantastic service bracelet…
Fast and fantastic service bracelet didn’t first time round ,but with easy to fill out returns slip I had my new bracelet back within a week .
Great product,great price great service .
Will definitely be buying again .
Ed and the team congratulations 🎉 great work
September 23, 2022
Not a great product
October 7, 2022
Excellent service and a great product…
Excellent service and a great product at a superb value for money.
Had to return due to size was too big but responded and replaced within a week. Highly recommend.
October 7, 2022
Good products @ a good price point with…
Good products @ a good price point with 5Star customer service!
October 5, 2022
Really nice quality bracelets
Really nice quality bracelets. Very pleased with them. A little awkward to put the shackle in but easy enough once you get the hang of it. Sizing wise you can shorten them a bit by pulling the cord through the knot. Wouldn't want to take a huge amount out though! Overall very pleased.
October 5, 2022
Nice bracelet and good value for money
Nice Bracelet and good value for money. 5 stars even though the initial order was wrong - they responded quickly and professionally.
September 30, 2022
This was a super service and brilliant…
This was a super service and brilliant bracelets; thank you
September 9, 2022
Fantastic customer service
Fantastic customer service. Original shackle was faulty and would not fasten. 1 quick email and 2 days later a new shackle arrived in the post.
September 13, 2022
Exactly ended up buying 2
Exactly product ended up buying 2. Great quality and look fantastic
September 12, 2022
Brilliant customer service
September 9, 2022
Excellent service as expected.
Excellent service as expected.
Second time ordering and had to send back as ordered the wrong size, correct size sent out a few days later.
Will order again
September 6, 2022
Brilliantly made bracelets great turn…
Brilliantly made bracelets great turn round on exchange returns, highly recommend
August 22, 2022
Quick to dispatch my order and happy to…
Quick to dispatch my order and happy to help with questions.
Would by from them again.
September 10, 2022
Great bracelet, difficult to put on.
Well, lovely bracelet, the only problem is I can't get it on. You definitely need two people for this operation.
September 2, 2022
The bracelet is of poor quality with a…
The bracelet is of poor quality with a price not reflecting this but of better .
Avoid this product.
September 5, 2022
Reply from Kraken Bracelets
Hi Michael,
We were really sorry to read this review, the quality of our bracelets is a top priority, I hope we can make amends.
We would be more than happy to offer a full refund or send an alternative design which may be more appealing?
Please contact us at enquiries@krakenbracelets.com for an immediate resolution to this issue.
I genuinely hope we can help,
Kindest Regards
Ed from Kraken Bracelets
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.