Great experience with Kristallrummet! I’m very happy with my cat’s eye bracelet. The stones are beautiful, natural-looking, and clearly high quality. The product fully matched the description and was... See more
Company replied
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Great experience with Kristallrummet! I’m very happy with my cat’s eye bracelet. The stones are beautiful, natural-looking, and clearly high quality. The product fully matched the description and was... See more
Company replied
Very high quality crystals and gemstones for an attractive price. Every stone that I ordered exceeded my expectation and felt like it was selected just for me
Company replied
Great quality of crystals. I wish that the delivery time would be faster in future. It took about 1 week to get the crystals. Good customer service. The customer service staff responded to my emails p... See more
Company replied
High quality products - quick shipping.
Company replied
Kristallrummet AB startade 1990 med en smycke- och stenbutik i Gamla Stan på Västerlånggatan 21 i Stockholm. Nu har vi även en butik på Hökens gata 6 på Södermalm. Vi utvecklades snabbt till att bli ledande inom försäljning av smycken och presenter med kristaller, stenar, bärnsten och med andliga eller nyskapande värden. Vi har återförsäljare i hela norden samt två butiker i Stockholm och en internetbutik sedan 1999. Vår glädje är din glädje!
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Nathorstvägen 28, 121 37, Johanneshov, Sweden
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Great experience with Kristallrummet!
I’m very happy with my cat’s eye bracelet. The stones are beautiful, natural-looking, and clearly high quality. The product fully matched the description and was carefully presented. Fast delivery and a nice personal touch with the packaging. You can really feel the passion and care behind the products. I will definitely shop here again. Highly recommended!

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar
I ordered crystals and got them all in a jumble with no labeling. I’m not very good at crystals and can’t really separate them. I’m really surprised that a well established store like this don’t lable the stones and put them in different little bags. Now it will take quite some time to figure out their names as I bought a lot and they resemble each other.

Reply from Kristallrummet Smycken och Stenar
Very high quality crystals and gemstones for an attractive price. Every stone that I ordered exceeded my expectation and felt like it was selected just for me

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar
Great selection. Very good value too. Lovely owner.

Reply from Kristallrummet Smycken och Stenar
Kristallrummet fixed the problem but it took a long time.

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar
The raw amethist necklace that arrived at my home did not look like the one that's beeing advertised with. To big, raw, and heavy no color just not useful as a necklace.
I did have a good experience with customer service afterwards beeing able to send it back and be refunded.

Reply from Kristallrummet Smycken och Stenar
Thank you for the quick delivery and beautiful product pack. I’m grateful for your warm emails as well

Reply from Kristallrummet Smycken och Stenar
Loved them, the bracelets i bought are exactly what I expected them to be. Really good prices also

Reply from Kristallrummet Smycken och Stenar
Great quality of crystals. I wish that the delivery time would be faster in future. It took about 1 week to get the crystals. Good customer service. The customer service staff responded to my emails promptly.

Reply from Kristallrummet Smycken och Stenar

Reply from Kristallrummet Smycken och Stenar
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