While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

BPA free impact protection cases for your iPhone. Kroma phone case features changeable backplates, an easy, quick, and affordable way to switch between designs.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great, friendly customer support

I had an unsatisfactory experience with ordering a product and my agent was very helpful and understanding. Since I could not return the product, as the packaging was open, my agent offered a discounted offer, in which I took. Overall, very happy with the customer support I recieved.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

I recently found Kroma through one of…

I recently found Kroma through one of my favourite artists that I follow online (that artist actually had collaborated with Kroma on a range of phone cases using their artwork).

I purchased an iPhone 11 white frame case with three backplates (so I could change them out when I felt like it) and have been using it for around a week and a bit now. I really like it so far, the frame is well made and whilst being sturdy, allows enough flexibility for me to take my phone out every now and then with ease. The case has a nice grip to it with what I can only describe as a matte finish. It just feels nice to pick up and hold.

The backplates with the artists work on are great and easy to place and take out of the frame. The quality and colour of the print is great and the frame (whilst being glossy so can pick up fingerprint smudges) is easily cleaned with a microfibre cloth.

I did have one issue with one of the plates being slightly misprinted in one corner but when I raised my issue with their support, they sent a replacement out to me as soon as they could and communicated quickly and clearly, so their customer service as far as I'm concerned is excellent.

January 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great cases and customer service!

The cases are so cute and protective! Dropped my phone dozens of times and everything is good as new. Customer service is excellent as well. After 2-3 days of using my first bumper (white) it got a little dirty/fraying on the side. I contacted customer service about it and they sent me a new bumper so promptly with express shipping - all for free! Really highly recommend their cases!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

the experience with Kroma was exceptional!

the shipping was really fast even during this time and the cases are incredibly cute! clumsily dropped my phone after just 2 days receiving the case and my phone is still perfectly fine! the support lady was really nice as well :)) will definitely buy again

June 2, 2020
Unprompted review
Show reviews in all languages. (5 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look