Kronen-p0ps Reviews 

204
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I am still waiting for my Pre-order for almost an entire year (25th June 2025). I wrote them multiple questions. I didnt get any respons wether it will be shipped or if I can get my money back. Since... See more

Rated 5 out of 5 stars

Seriously the best packaging ever for Funko's. Arrived in free protective cases,which was good because even though there was fragile tape all over the box it still arrived dented,but the contents were... See more

Company replied

Rated 5 out of 5 stars

So pleased to stumble across this website for a pop I couldn't find elsewhere. Easy to order, easy to set up an account, clear pricing and postage costs. Very quick delivery, well packaged. Excellent... See more

Company replied

Rated 5 out of 5 stars

Great company as always, had to email to confirm something and they replied straight away and where super honest and helpful with my enquiry. The funkos themselves are as great as ever and are always... See more

Company details

  1. Collectibles Store

Written by the company

UK independant online retailer stocking exclusive Funko Pops. We also supply our very own Premium Quality Pop! Protectors! Loungefly bags will be coming soon, including exclusive American bags too! We pride ourselves on our service, communication and packaging! Feel free to contact us should you have any questions!


Contact info

3.8

Great

TrustScore 4 out of 5

204 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(204)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good result after some stock issues

There was an issue with stock availability for a pop I had ordered and paid for, after I contacted them I was offered a partial refund and advised that stock would be ordered from their supplier. Pop arrived after a couple of weeks and sent straight out, it arrived in excellent condition.

May 23, 2024
Rated 5 out of 5 stars

Amazing service !!!

Just wanted to thank you for Ted Lasso. I ordered one originally from FunkoEurope.com in September for Christmas and I was still waiting in March !!! I’ve ordered from you and it’s come in just over a month….you never fail to deliver great service and fulfil orders as promised…….wont use anyone but you on future

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Funko came nicely packaged (although, the box it was posted in was damaged, but pretty sure that was due to handling whilst in transit) it arrived much quicker than I thought it would!

May 1, 2024
Rated 2 out of 5 stars

Pre order delivered 2 month after general sale

Pre order delivered 2 month after going on general sale everywhere else. I'm sure they're great for things they have in stock, but won't be pre ordering again with them.

2 stars instead of 1 because they upgraded the shipping so there was no further delay.

April 24, 2024
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Reply from Kronen-p0ps

Hi Ryan,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in delivering your pre-order and any inconvenience this may have caused you.

We completely understand your frustration, and we want to assure you that we always strive to provide the best service possible. Unfortunately, we experienced unexpected delays in receiving stock from our Funko supplier, which impacted our ability to fulfill pre-orders on time. We sent out an email notifying customers of these delays, and we regret any disappointment this may have caused.

We're glad to hear that our efforts to upgrade the shipping helped alleviate some of the delay. Your satisfaction is important to us, and we're continuously working to improve our processes to prevent similar issues in the future.

Once again, we apologize for the inconvenience and thank you for your understanding.

If you have any further concerns or questions, please don't hesitate to contact us.

Dan
Kronen-p0ps

Rated 5 out of 5 stars

Poptastic!

Excellent service and a nice price. Highly recommended. Many thanks!
⭐⭐⭐⭐⭐

April 2, 2024
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Reply from Kronen-p0ps

Thank you for leaving us a review Andrew! It is much appreciated :)

Rated 4 out of 5 stars

Arrived in perfect condition

Arrived in perfect condition. Item just took a while to arrive but good communication from seller to notify me of this.

April 2, 2024
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Reply from Kronen-p0ps

We appreciate your positive feedback! Thanks for choosing us.

Rated 5 out of 5 stars

Amazing packaging

Amazing packaging, very secure and delivery was prompt. Will 100% order from them again! Much better than store chains like HMV!

March 26, 2024
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Reply from Kronen-p0ps

Thank you for your kind words Craig! Hope to serve you again soon!

Rated 5 out of 5 stars

Was unsure at first as…

Was very unsure when buying at first as I've not heard about the seller before.
Ordered a funko that wasnt being sold in many places and they were very expensive if they did, well priced and in beautiful condition.
I was so pleased when it was delivered a little bit late but thats not going to affect their overall review.
Most certainly will be using again.
And thanks kronen-p0ps.co.uk

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I actually ended up cancelling my order due to confusion on my part about having ordered an item that was currently only on pre-order.

With that said, when I reached out and explained the situation I received a very courteous email and a prompt full refund.

I will definitely shop with Kronen-p0ps again in the future.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Nervous first time buyer happy with experience...

I was a little nervous buying from this company as I hadn't heard of them before and they were the only company in the UK that had stock of the item I was looking for (a limited edition Funko Pop). The price was reasonable, though, so I thought I'd give them a try. I was delighted when my order arrived not long after placing it, though! It is exactly what I wanted and in perfect condition as it had been clearly been packed with care. I'd definitely order from Kronen-p0ps again, especially for those harder to find items!

January 31, 2024

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