KRUU Reviews 22,735

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,000 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering, delivery, usage, and return process, highlighting the simplicity and stress-free nature of the service. The product itself, particularly the photo booth, is frequently described as a huge hit at events, with guests enjoying the unlimited printing, customizable options, and high-quality photos. Many reviewers also appreciate the timely delivery and the convenience of having all necessary supplies, often with extras, ensuring a smooth experience. However, some people mentioned occasional issues with the printer, such as it stopping working, printing slowly, or displaying error messages, which sometimes required intervention. A few other people also felt that the provided props were not always suitable for specific event themes, and some noted that digital photos were not immediately available.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and operation, with many... See more

Product

Customers consistently note positive experiences with product, praising its excellent quality, ease of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that their items... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent product and photo... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and a strong intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for t... See more

Rated 5 out of 5 stars

Ordering, delivery, usage, and returning couldn't have been easier. We are very happy that we used KRUU for our Prom this year. Our students loved getting the printed pictures that night and still... See more

Company replied

Rated 5 out of 5 stars

Kruu ALWAYS does incredible! I have rented multiple time's and, somehow, it gets better and better with each experience. Customer Service is the absolute best--I haven't had a customer service experie... See more

Company replied

Rated 5 out of 5 stars

Kruu photo booth provided such an incredible opportunity for my guest to enjoy at our son’s graduation party. It was very easy to set up and start using. I was able to create a scrap book with the ext... See more

Company replied


Company details

  1. Photography Service
  2. Event Planner
  3. Photo Printing Service
  4. Wedding Planner
  5. Wedding Service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

For those who forget to take pictures

At parties I always forget to take pictures. This way I don’t forget and there’s so many photos that everyone had fun with it and the props!!! So worth it. We received it 2 days before the party and shipped it back 2 days after the party. The pictures were uploaded within 2 days also.

June 11, 2026
Rated 5 out of 5 stars

Outstanding product

Outstanding product with seamless delivery. The photo booth was a hit at our party. It was simple to set up, arrived in more than enough time and was even easier to return. Will definitely use this product again in the future.

June 11, 2026
Rated 5 out of 5 stars

Highly recommend!

This process was so easy. I loved the ease of delivery and return. During the setup I had one small issue (on my own technical side), I called customer service and she was so friendly and had it fixed in less than 5 minutes. This was such a fun touch to our wedding and the guests loved it! I also love that it sent me the digital gallery to keep and share with friends.

May 30, 2026
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Reply from KRUU

Hi, Emily.

Major shoutout for calling support and getting things sorted in under 5 minutes. That’s the kind of quick save we love to hear about, especially when it turns a “small technical hiccup” into a non-issue before it can steal any joy from the day.

Even better that it ended up being such a fun addition to your wedding and that your guests were all in on it. And yes, that digital gallery afterward is basically the gift that keeps on giving.

We’re really happy we could be part of your day, and we appreciate you taking the time to share your experience!

Best,
KRUU US

Rated 5 out of 5 stars

Great

Easy shipping. Arrived on time. Set up was easy. And it was a hit with our guests.

June 11, 2026
Rated 5 out of 5 stars

10/10 Definitely Recommend

I posted this on Google, but 10/10 definitely recommend! It was simple to put together and easy to use. Super cheap also vs paying an astronomical amount of money for other photo booths. All my wedding guests had so much fun using it. Will definitely refer people to use this.

June 4, 2026
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Reply from KRUU

Hi, Cydney.

Two reviews for us? We'll take them!

We love hearing that setup was simple and the booth was easy to use. That’s exactly the goal: less stress, more party.

And yes, we’re very here for the “why pay an astronomical amount” comparison. We’re glad you found it budget-friendly without missing out on the quality. Weddings already have enough expensive line items, the photo booth shouldn’t be one of the painful ones.

Thanks for trusting us with your big day, we’re thrilled it was a hit!

Best,
KRUU US

Rated 3 out of 5 stars
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Reply from KRUU

Hi, Sophia.

Thanks for sharing your feedback; we’re sorry to hear the print quality didn’t meet your expectations.

That’s definitely not what we want for anyone’s event, especially since the printed photos are such a big part of the experience. Print quality can sometimes be affected by things like printer performance, ink levels, or calibration during setup, but regardless of the cause, it should still look sharp and celebration-worthy.

We’d really recommend reaching out to customer support with details (and if possible, sample photos), so the team can review what happened and make it right where possible. Issues like this are taken seriously because the end result is what people remember and take home.

We appreciate you taking the time to leave a review; even short feedback like this helps highlight where improvements are needed.

Best,
KRUU US

Rated 5 out of 5 stars

Great fun and party favor

I would definitely recommend this service for special events. I appreciate the communication and updates from the KRUU team. The only stress was bringing the equipment back by the deadline the next day after the event without getting a late fee. I would definitely use this service again.

May 31, 2026
Rated 5 out of 5 stars

Zero regrets, highly recommend!

The Photo Booth arrived two days before our wedding and gave us ample time to setup and get the right positioning. It was pretty straightforward to figure out.

The guests LOVED the Photo Booth and we got a ton of awesome pics. The high speed printer was worth the upgrade. Zero regrets and extremely happy we went this route.

Drop off at UPS was easy on the day after, I loved not having to worry about that.

June 6, 2026
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Reply from KRUU

Hi, Michael.

We’re so glad the early delivery gave you plenty of time to set everything up and find the perfect spot. That little bit of breathing room before a wedding makes such a difference in keeping things stress-free.

And hearing that your guests *loved* the booth and you ended up with a ton of great photos? That’s exactly what it’s all about

We also love that the return process felt easy and off your plate the next day. After a wedding, the last thing anyone wants is extra logistics to think about.

Thank you for trusting us with such an important day; we’re really happy it was a hit from setup to send-off.

Best,
KRUU US

Rated 5 out of 5 stars

Company Picnic

I had a great experience with KRUU! I ordered, it was sent on time. I had time to check it and get it set up. I had no issues with it. The pictures were in my gallery within 2 days of returning to KRUU. It was great and I would definitely use it again and recommend it to others.

June 11, 2026
Rated 5 out of 5 stars

Definitely will order again!

Such an easy and stress free process! I received my machine two days before my event. Set up was super easy. My guests and I had a wonderful time using it and the physical and digital memories are amazing.

June 6, 2026
Rated 5 out of 5 stars

Great experience

Timely delivery, easy to use and easy to set up, picture quality was great and the download or upload time after the event is awesome. Excited for my next event in a few months! thanks so much!

June 6, 2026
Rated 5 out of 5 stars

It was a hit

It was a hit! Guests loved it and we got so many wonderful photos of everyone. It’s so hard to get pictures with everyone at a wedding when hosting, socializing, and enjoying. So I’m thankful for the photos everyone took. 1000% recommend these at future events!

June 10, 2026
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Reply from KRUU

Hi, Rachel.

“It was a hit!” is music to our ears.

You are SO right! When you’re the ones hosting, hugging, dancing, greeting, and trying to sip champagne… getting photos with everyone is basically an Olympic sport.

We’re beyond happy the booth was a crowd favorite and that you now have a gallery full of everyone who came to celebrate you. That’s what it’s all about.

1000% recommend? We’re blushing. Truly. Thank you for letting us be part of your big day, and we’ll be ready to party again at the next event.

Best,
KRUU US

Rated 5 out of 5 stars

high school grad party

We used KRUU for my daughter’s high school graduation party and it was a hit!
It was so user friendly and easy to set up! Came with plenty of film, ink, and even an emergency printer that we did not have to use.
Everyone was asking about it for future events at our school! This was the best edition for our party and perfect for all ages! I will definitely be using this again in the future!

June 10, 2026
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Reply from KRUU

Hi, Megan.

Okayyy graduation party!!!

We LOVE that KRUU got to celebrate such a huge milestone with your daughter; and the fact that it was a hit? That’s the best part.

The fact that people were already asking about it for future school events? ICONIC. Word-of-mouth at a graduation party is better than any marketing ad we could come up with.

We’re so honored we could be part of such a special day and that it was fun for all ages! We’ll be ready whenever you need us again.

Best,
KRUU US

Rated 5 out of 5 stars

So much fun!

Easy to set up and use. Not having to have someone man the booth was a definite plus. So much fun and loved by all. Highly recommend to add KRUU photo booths to any event! We set it up at a bridal shower and had the best time capturing memories. Will definitely rent again for our next event.

June 10, 2026
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Reply from KRUU

HI, Kristi.

We LOVE a self-sufficient queen!

Easy setup? Check.
No one stuck “on booth duty” all night? Double check.

That’s exactly the vibe we aim for, where everyone gets to actually *enjoy* the party instead of babysitting equipment.

And the fact that you’re already planning to rent again? We’re blushing. Truly. We’ll be ready for the next celebration whenever you are!

Best,
KRUU US

Rated 5 out of 5 stars

The Kruu photobooth was a huge hit at…

The Kruu photobooth was a huge hit at my daughter's graduation party! Everyone loved it!! I ordered the premium package, and they are correct. You will not use all of the photo paper! They sent me 3 rolls, and we only used part of 1. Delivery was right on time, setup was easy, syncing it to the app was easy, and I was able to change our photo layout and color background choices after we had already set it. The only thing I would like to see improved is the options for background colors/designs. Still 5 stars though! I will be using this again for my next big event!!

June 10, 2026
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Reply from KRUU

Hi, Dawn.

First of all, HUGE congrats to your daughter! We love being part of such a major milestone, and the fact that the booth was a huge hit makes us so happy.

And yes… the premium package comes READY. We do not play about making sure you have enough photo paper. Three rolls and barely denting one? We come over-prepared in the best way.

We’re so glad delivery was right on time, setup was smooth, and that you could tweak your layout and background colors even after setting it up.

And we hear you on the background colors/designs! Feedback like this is gold to us; we’re always looking for ways to level up and give you even more ways to match your party aesthetic perfectly.

Still 5 stars though? We’ll take it!!

Best,
KRUU US

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