KRUU Reviews 22,732

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,000 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering, delivery, usage, and return process, highlighting the simplicity and stress-free nature of the service. The product itself, particularly the photo booth, is frequently described as a huge hit at events, with guests enjoying the unlimited printing, customizable options, and high-quality photos. Many reviewers also appreciate the timely delivery and the convenience of having all necessary supplies, often with extras, ensuring a smooth experience. However, some people mentioned occasional issues with the printer, such as it stopping working, printing slowly, or displaying error messages, which sometimes required intervention. A few other people also felt that the provided props were not always suitable for specific event themes, and some noted that digital photos were not immediately available.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and operation, with many... See more

Product

Customers consistently note positive experiences with product, praising its excellent quality, ease of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that their items... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent product and photo... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and a strong intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented this out for a high school’s very first prom. Everyone loved it! The photos printed nicely and looked amazing. Everyone enjoyed the unlimited printing so they were able to get pictures for t... See more

Rated 5 out of 5 stars

Ordering, delivery, usage, and returning couldn't have been easier. We are very happy that we used KRUU for our Prom this year. Our students loved getting the printed pictures that night and still... See more

Company replied

Rated 5 out of 5 stars

Kruu ALWAYS does incredible! I have rented multiple time's and, somehow, it gets better and better with each experience. Customer Service is the absolute best--I haven't had a customer service experie... See more

Company replied

Rated 5 out of 5 stars

Kruu photo booth provided such an incredible opportunity for my guest to enjoy at our son’s graduation party. It was very easy to set up and start using. I was able to create a scrap book with the ext... See more

Company replied


Company details

  1. Photography Service
  2. Event Planner
  3. Photo Printing Service
  4. Wedding Planner
  5. Wedding Service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

graduation celebration 5-24-26

This was such a great addition to our graduation celebration. everyone enjoyed taking pictures and printing them to take home. It was easy to set up and use. The only problem we had was the printer would glich every now and then. But other than that it was fun and a great price compared to the others we got quotes from.

May 24, 2026
Rated 5 out of 5 stars

So easy and convenient!

Wedding planning is STRESSFUL, but our photo booth was not. Delivery was great, quality was great, and our guests loved it. Would definitely recommend!

May 23, 2026
Rated 5 out of 5 stars

Great experience - easy to manage

Very convenient way of having great photobooth experience for a party! From reception to set up then return it was extremely easy. The only complex step was to define a layout for the picture printing. 4 pics on one, I would not recommend, 1-3 is great. And if you want to add text, it would be nice to have advise from a pro. our text size was too small once printed. Other than that, I would definitely recommend.

May 30, 2026
KRUU logo

Reply from KRUU

Hi, Marie.

First off, we’re really happy to hear the whole process from delivery to setup to return felt smooth and convenient. That’s exactly the stress-free experience we aim for.

And we appreciate the honest feedback on the layout design — you’re not alone in discovering that more isn’t always more when it comes to photo strips. WE'd like to highlight that you can update your designs through the free KRUU app if you're not happy with your prints.

Same goes for text sizing. We hear you on wanting more guided tips or “pro advice” built into the setup flow. That’s really valuable feedback as we keep improving the design experience.

We’re glad that despite those hiccups, you’d still recommend us. Thanks for taking the time to share such thoughtful insights.

Best,
KRUU US

Rated 5 out of 5 stars

It’s so easy a caveman can do it.

It’s so easy a caveman can do it. Very intuitive. Didn’t have to use the instructions. The Photo Booth was a huge hit with our guests. I will definitely use KRUU again.

May 30, 2026
Unprompted review
KRUU logo

Reply from KRUU

Hi, Rich.

We’re glad it felt super intuitive and easy to get going — that’s exactly the goal, caveman or not!

And we’re especially happy it was a hit with your guests. Nothing better than seeing everyone jump in without hesitation and start making memories right away.

Looking forward to being part of your next event; we’ll be ready when you are!

Best,
KRUU US

Rated 5 out of 5 stars

GREAT addition to the graduation party!

This was a great addition to my daughter’s graduation party. Communication from the company was excellent and I knew exactly what the process was from delivery, to set up, to return. It was so easy and SO MUCH FUN! I got all my digital pictures and could also send a link to others in our party to download the pictures. I highly recommend and would use KRUU again.

June 6, 2026
Rated 5 out of 5 stars

Easy Peasy

We were surprised at the ease of receiving, set up, use, and even return! The Kruu booth was a hit at our wedding and I would definitely recommend and consider using again in the future.

June 4, 2026
Rated 4 out of 5 stars

Great service, minor set back

Order, delivery and sending back the booth went great. Set up was mostly hassle free until we got to the printer and had problems getting it to print unless we pushed the printer cartridge in firmly with our fingers. We couldn't let go or it would give us an error message and wouldn't print. Luckily is came with a back up printer which didn't have any issues and once we plugged it in we were good to go.

June 6, 2026
KRUU logo

Reply from KRUU

Hi, Haily.

We’re really glad to hear that ordering, delivery, return, and most of the setup went smoothly; that part should always feel easy, so it’s good to know it did.

That said, we’re sorry you ran into trouble with the primary printer. Needing to manually hold the cartridge in place just to get printing going definitely isn’t how it’s supposed to work, and we understand how frustrating that must’ve been in the middle of setup.

We’re very glad the backup printer saved the day, but your experience with the first unit is still important.

Thanks for taking the time to explain what happened so clearly. Feedback like this helps us catch the things that don’t show up in testing, and we appreciate you sharing it.

Best,
KRUU US

Rated 5 out of 5 stars

Everyone was talking about how they…

Everyone was talking about how they loved the pictures that they were able to take during the party. They have asked about how to get copies of them I said they would be sending them to me and I would forward them on.

June 6, 2026

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