Ksisters.gr Reviews 70

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value they receive, often highlighting the fantastic prices. Many people appreciate the fast and efficient delivery service, noting that their orders arrive quickly and in perfect condition. The thoughtful packaging, often described as beautiful and well-designed, along with the generous inclusion of free samples and gifts, significantly enhances the overall shopping experience for consumers. However, some customers also noted issues with delivery, specifically mentioning delays and unhelpful courier services. A few individuals experienced problems with receiving refunds or products after extended delays, and some were dissatisfied with the additional fees incurred for package pickup.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide variety of... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping, with many orders... See more

Order

Clients share positive opinions on their orders. Many customers express delight with their purchases,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the great and low... See more

Based on these reviews

Rated 5 out of 5 stars

I recently placed an order with Ksisters.gr for some Korean skincare products, and I’m really happy with the whole experience. The delivery was smooth and fast, and everything arrived in perfect condi... See more

Company replied

Rated 5 out of 5 stars

I just want to say a big congratulations! The packaging was extremely well thought out, and even before opening the box, it’s clear how much you care about and respect your customers. The product... See more

Company replied

Rated 5 out of 5 stars

Very pleased with their services. I received my order quickly, the packaging was very cute and the products were carefully placed inside, they were VERY generous with the samples (I'm very excited abo... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m absolutely delighted with my order from K-Sisters! Everything arrived fast and beautifully packaged, with amazing, generous gifts inside — way beyond what I expected. You can really f... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

Ο κύριος στόχος μας - να αναγνωριστούμε ως το #1 ηλεκτρονικό εμπόριο K-beauty στην Ευρώπη. Το Ksisters είναι ένα ηλεκτρονικό κατάστημα και μια κοινότητα κορεατικών καλλυντικών. Παραδίδουμε παραγγελίες στην Ευρώπη, την ΚΑΚ και στο εγγύς μέλλον σε όλο τον κόσμο. Διαφημίζουμε το K-beauty στην ΕΕ. Το Ksisters διαθέτει την καλύτερη γκάμα κορεατικών καλλυντικών. Φροντίζουμε για κάθε πελάτη. Η παροχή υπηρεσιών υψηλής ποιότητας είναι η βασική μας αρχή.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and efficient! THANK YOU K SISTERS! I will be bone again and again!

March 30, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for the 'Excellent' rating 🙏
Speed and efficiency are our top priorities, and we're thrilled you noticed. We are already looking forward to your next visit! Thank you for being part of our K Sisters family 🙌

Rated 5 out of 5 stars

Amazing 👏

Easy to talk to if have any problems like if delivery didn't come or what. They send a refund right away. The company works very professional that includes the staffs too.
And by products they have it all. Out of words just amazing 👏

March 24, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your trust ✨
We believe that being there for you when a problem arises is just as important as the products themselves. We're so glad you felt supported by our team and happy with our K-beauty collection. It’s always a pleasure to take care of your skincare needs 💖

Rated 5 out of 5 stars

I’m absolutely delighted! 😊

I just want to say a big congratulations! The packaging was extremely well thought out, and even before opening the box, it’s clear how much you care about and respect your customers.

The products arrived in perfect condition within about a week, and the many samples included were such a lovely surprise (even though I already knew there would be some gifts!).

Keep up the amazing work!!!!!!

March 23, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so so much for this amazing feedback ✨
It means the world to us that you felt the care and respect we put into every single package—even before opening the box! We truly believe that the unboxing should be a gift in itself. We're so happy the samples were a lovely surprise for you! Keep glowing and thank you for being so wonderful 💖

Rated 5 out of 5 stars

Amazing!

Great prices, great products and nice costumer care. I bought two items and they put several free samples on my order! Thank you!

March 17, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your kind words 💖
We believe that every order, big or small, deserves a little extra love, which is why we love including those samples for you to discover. We're so happy you enjoyed our customer care and prices. Happy glowing ✨

Rated 5 out of 5 stars

The masks are realy amazing

The masks are realy amazing. Package always very quickly and everything is packed very carefull.
Thanks so much , keep the good work and the excellent products.

March 13, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

We’re so happy you’re satisfied 😍
Thank you for the 'excellent products' vote of confidence. We promise to keep delivering the quality you love. Happy masking ✨

Rated 5 out of 5 stars

Great service

Great service. Quick shipping. Quality products in fair prices. Wonderful experience shopping there. Also nice communication.

March 9, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

It's wonderful to know that your order arrived quickly and met your expectations! We work hard to offer the best products at fair prices, and feedback like yours makes it all worthwhile. Thank you for choosing us for your shopping ✨

Rated 5 out of 5 stars

Highly recommended

Big variety of products, good prices, easy navigation, fast delivery.
Comes in a nice package with lots of testers to try. Highly recommended!

February 28, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your wonderful review!
Thank you for the high recommendation, and we look forward to preparing your next package 🫶

Rated 5 out of 5 stars

This is the third time I’ve ordered…

This is the third time I’ve ordered from you. Thank you for your excellent service, your speed, and your wonderful gifts( a lot of gifts 🥹❤️). I highly recommend you without hesitation!!! You are by far the best!!!”

February 27, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your wonderful feedback and for choosing us for the third time! It brings us so much joy to know that you are happy with our service, the speed of delivery, and especially the gifts. Thank you for recommending us so highly—it means the world to our team!
We promise to keep up the "best" service for your future orders too 💕

Rated 5 out of 5 stars

Great experience.

Variety of products, easy website navigation, great deals, fast shipping, lots of gifts with the order. What more could one ask for?

February 25, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thanks for the amazing feedback! It’s great to know the gifts put a smile on your face. Truly appreciate you choosing us ❤️

Rated 5 out of 5 stars

Everything was great

Everything was great. quick response and delivery.

February 23, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thanks for the trust! We are super happy you enjoyed the service and the gifts. See you again next time 😊

Rated 5 out of 5 stars

It was a beautiful box full of beauty…

It was a beautiful box full of beauty with extra treats!!
They very informative about the when the package will arrive and I am very happy with everything!

February 18, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your lovely feedback 😊
It’s great to hear that the delivery updates were helpful and that you’re happy with everything. We truly appreciate your support and hope to see you again soon 💛

Rated 5 out of 5 stars

Always fast shipping

Always fast shipping, no mistakes and beautiful gifts.

February 18, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your continued trust! We truly appreciate your support and look forward to your next order 💛

Rated 5 out of 5 stars

Everything was great

Everything was great! Starting from the products the site offers to the packaging which was great. I was very positively surprised when I opened up my package and saw all the free samples inside! One more great thing, was how efficient the delivery was. I was informed every step of the way!

January 19, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the products, packaging, and free samples, and that the delivery process was smooth and well-informed. Your kind words mean a lot to us, and we can’t wait to serve you again 💛

Rated 1 out of 5 stars

My daughter wanted to order three…

My daughter wanted to order three products with total cost 49.76 euro and within three days the cost went up to 53.80 euro.She sent them a mail but they did not answer.When we plan to buy something according to a price and our budget we cannot follow changes like that.

January 13, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you for bringing this to our attention. We understand how important it is to plan your purchase at a predetermined price. The change in price may be due to the end of a promotion or automatic price updates ✨
We would like to clarify that the customer's request was received on Tuesday at 7:37 p.m., and the response was provided on Wednesday at 8:54 a.m. We would be happy to continue the conversation in private messages to review the situation in more detail and offer a possible solution 🌿

Rated 5 out of 5 stars

quick response and delivery

quick response and delivery. and lots of gifts inside the package.

January 9, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much 🥰
We’re happy you enjoyed the quick response, fast delivery and all the little gifts! Looking forward to serving you again 💕

Rated 1 out of 5 stars

Eshop very good but courier service awful

The stars refers strictly to your courier provider, in my case was speedex, which was absolutely terrible, unpolite and unprofessional!!! My order was delivered yesterday on the 7/01 when it was supposed to be delivered on the 26! All this time I was trying to find out what was going on and guess what, no one was telling me anything, I was visiting their web site to track my order but the status was the same and same every day. They don't answer their phones and I end up paying additional 1.5€ to be delivered in a parcel box so I can finally go and pick up my order.I made this as a gift for my wife and even though she was satisfy from the products we have seconds thoughts if we will repeat the order or try to find alternative. Be careful with who you are collaborating with because that has immediate reflect to you.
Sincerely,

January 7, 2026
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you very much for taking the time to share your experience in such detail. We are truly sorry for the frustration and inconvenience you went through — we completely understand how disappointing this must have been 😔
What you described regarding the tracking, the unresponsiveness, and the additional cost you had to pay is absolutely not acceptable, and we sincerely apologize for that experience. Please know that feedback like yours is taken very seriously. We are already reviewing our collaborations with courier providers, and comments like yours strongly reinforce the need to improve delivery options and reliability 🙏🏻
We truly appreciate your honesty and your trust in sharing this with us. Thank you as well for acknowledging the quality of the products — we hope we’ll have the opportunity to restore your confidence in the future ❤️

Rated 4 out of 5 stars

Happy and prosperous New Year!

Happy and prosperous New Year!

About the package, I tracked it when you sent it, however the Speedex company took too much time to deliver.
It should have been at my place on the 22nd and arrived on the 31st.

I know it's not your fault.
As a friendly suggestion, you may consider using other companies and ways to send your packages around Greece, since Speedex is a rather "slow" delivery service company.
A fact that I have verified from other clients as well. Perhaps, a drop off point? Box now etc?

Thank you.

December 31, 2025
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you very much for taking the time to share such detailed and thoughtful feedback. We’re truly sorry for the delay caused by the courier and we completely understand how frustrating that must have been. You’re absolutely right — this was not within our control, but we fully acknowledge the inconvenience it caused 🙏

We genuinely appreciate your friendly suggestion regarding alternative delivery options (such as different courier partners or drop-off points), and we can assure you that feedback like yours is taken very seriously as we continuously evaluate and improve our shipping methods across Greece.

Thank you again for your understanding, your trust, and for helping us become better. We truly appreciate it 💖

Rated 3 out of 5 stars

While there is a plethora of products

While there is a plethora of products, the courier company was really slow delivering the package

December 18, 2025
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you for your feedback 🙏
We’re really happy you enjoyed the wide product selection. We’re truly sorry about the delay caused by the courier — we completely understand how frustrating that can be and we’re constantly working with our partners to improve delivery times. Thank you for your patience and understanding 💖

Rated 5 out of 5 stars

Value for money

Value for money. The best platform to buy Koren beauty products . The variety is amazing and there is always a gift or two

December 16, 2025
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you so much 🥰
Can’t wait to have you shop with us again!

Rated 5 out of 5 stars

They're absolutely perfect!!I trust…

They're absolutely perfect!!I trust them 1.000% in everything,they're the best!!💖

December 1, 2025
Unprompted review
Ksisters.gr logo

Reply from Ksisters.gr

Thank you for your wonderful review 🌟
We are ecstatic to read your feedback!
Thank you for being such a loyal and supportive customer! We promise to continue providing you with the best products and service 💕

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look