Ksupreme Reviews 

218
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, admirable craftsmanship, and beautiful designs of the items. Many people highlight the products' long-lasting colors and superb appearance, often noting they look exactly like gold. Reviewers frequently find the items to be very good, durable, and part of a nice collection. However, some customers noted issues with product quality, such as items arriving broken or with missing stones. A few others felt the quality received was not good or lower than expected compared to in-store purchases.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the nice design, long-lasting color, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as superb, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a customer since 9 years. Every single item I purchased is of great quality with admirable craftsmanship. Kollam Supreme is always updating their website/stores with latest designs. I bought the... See more

Company replied


Company details

  1. Jeweler

Written by the company

Kollam Supreme Premium Fashion Jewellery has been Kerala’s trusted name in designer ornaments since 1982. With over 32 showrooms, we provide seamless access to exquisite, high-quality jewellery that reflects the region’s rich tradition and evolving style preferences. Our digital platform, ksupreme.in, brings the same elegance online—offering a wide array of gold-plated, one-gram, micro gold, silver-plated, and designer fashion jewellery. Customers can discover everything from Traditional Kerala designs to Contemporary pieces crafted with premium-quality stones like Rubies, Emeralds, Sapphires, American Diamonds, Pearls, and more. We blend heritage craftsmanship with modern innovation, ensuring every ornament is a perfect fusion of classic and contemporary art. Our strict quality controls, transparent service, and detailed product information make shopping with us secure and hassle-free, whether in-store or online. We have two Brands: K Supreme and Style Club K Supreme represents the essence of purity and perfection. It features pure gold foaming jewellery known for its lasting quality and graceful designs. From elegant daily wear to grand statement pieces, every creation from K Supreme showcases unmatched craftsmanship, intricate detailing, and an enduring shine that celebrates tradition with a modern touch. Style Club is all about trend, variety and individuality. This vibrant brand brings stylish, lightweight, and versatile jewellery perfect for every occasion—whether it's a casual outing or a festive celebration. With a wide range of designs that evolve with fashion, Style Club encourages you to express your personality and redefine your style every day. Together, our brands under Kollam Supreme cater to every generation, every style, and every occasion— combining tradition, innovation and trust to make every moment sparkle with confidence and charm.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(218)

40 reviews in the last 12 months

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Rated 3 out of 5 stars

The product i like

The product i like, but the first I received the necklace's chain was broken and i informed you and replaced it.
I request that before you send the product,please check it carefully and send.

June 6, 2023
Ksupreme logo

Reply from Ksupreme

Dear Customer,

Thanks for your suggestion. We understand how difficult it can be for a customer to receive a damaged product. That's why we always double-check every product before packing it. However, sometimes products are damaged during transportation. We will replace it as soon as possible as we did for you.

Regards,
Kollam Supreme

Rated 3 out of 5 stars

Experience at Kollam Supreme store located at KK Road, near the petrol pump at Kottayam.

I went to the Kollam Supreme store on March 15, 2023 and bought three items. Manual billing was done facing away from me and the items were packed and given to me. Upon reaching home I realized that one item was billed four times more than the price I was told the price is. Since all the price tags were removed, I could not double check the price of the item. When I returned within 12 hours to the store, I was told that the price billed is correct.
I would not have bought that item even for half the price charged. I wanted to return the item, but was told it cannot be done. I was given store credit for that one item taken back. I had to go back on a day & had to buy four items, which I did not need or want to add up to the amount billed for that one returned item.
My suggestion to the management is to be more transparent with billing by facing customers while billing so they can see the price billed for the item and also to leave the price tag on the item for reference later if needed .

March 15, 2023
Unprompted review
Ksupreme logo

Reply from Ksupreme

Hi Ancy,
We are sorry to hear that you have faced such difficulty with our store. We investigate the incident and find out where the mistake happened and fix it immediately. Thanks for letting us know this and for your suggestion.
Regards
Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Super quality

April 24, 2023
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 1 out of 5 stars

Poor cheap quality

The imitation necklace I bought has all stones coming out. The quality is not at all good.. I am not referring this to anyone !

March 11, 2023
Ksupreme logo

Reply from Ksupreme

Dear Customer,

If you receivced any damaged item, you can make an RMA request for a replacement or refund.

Regards
Kollam Supreme

Rated 1 out of 5 stars

I still haven't received my order

I still haven't received my order
Please deliver it to me

March 9, 2023
Ksupreme logo

Reply from Ksupreme

Dear Suraj Nair,

Your order is returning to us with the reason "Item Returned Unclaimed". Once it received we will resend it.

Regards
Customer Care
Kollam Supreme!

Rated 5 out of 5 stars

Quality Supreme

The Quality of the jewellery is so good. My mom has never worn any artificial jewellery but even she loves these items

January 31, 2023
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 1 out of 5 stars

Poor quality

First time buying from this store online . Bought a pair of large jhumkas that broke even before I wore them ! Wont be buying from here again . Waste of money.

February 27, 2023
Ksupreme logo

Reply from Ksupreme

Dear Priya Rajendran,

We are very sorry to hear that. If you received any damage product you can make an RMA request on your order history page. Also send the images to support@kollamsupremeonline.com

Regards,
Customer Service
Kollam Supreme

Rated 2 out of 5 stars

No return!

I am surprised that there is no return or exchange option for the products bought online. I bought a pair of adjustable baby bangle. 1 bangle is adjustable and another is not. So, I wanted to exchange it. But I was told to send it back. The return was not arranged.

January 22, 2023
Ksupreme logo

Reply from Ksupreme

Dear Customer,

To save the hassle of shipping back and forth, we do not provide guarantee to the items we sell online. But, in case if we to send a wrong jewelery or customer received a damaged product, we definitly replace or refund them. For that the customer has to send the item to us. We will of course refund the shipping charge if the return is due to us.

Regards
Kollam Supreme

Rated 4 out of 5 stars

Good experience nice job

January 29, 2023
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Very good product

Beautiful necklace as shown in the picture. I received the parcel on time.the material quality is 👌

January 20, 2023
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 4 out of 5 stars

Finishing quality and the timely…

Finishing quality and the timely delivery
Not used yet, will review again after repeated usage.

December 28, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Excellent design

Excellent design
Finest precision and finish
Fast delivery

November 17, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Beautiful & Elegant

The design and finishing of the jewelry is great. Also it's packaging was good didn't break or loose. service and communication from brand was smooth.
Thank you

October 30, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Good quality

All products are very good look like real gold i like it

October 18, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better.
Thank you!

Customer Care
Kollam Supreme

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