Ksupreme Reviews 

218
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, admirable craftsmanship, and beautiful designs of the items. Many people highlight the products' long-lasting colors and superb appearance, often noting they look exactly like gold. Reviewers frequently find the items to be very good, durable, and part of a nice collection. However, some customers noted issues with product quality, such as items arriving broken or with missing stones. A few others felt the quality received was not good or lower than expected compared to in-store purchases.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the nice design, long-lasting color, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as superb, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a customer since 9 years. Every single item I purchased is of great quality with admirable craftsmanship. Kollam Supreme is always updating their website/stores with latest designs. I bought the... See more

Company replied


Company details

  1. Jeweler

Written by the company

Kollam Supreme Premium Fashion Jewellery has been Kerala’s trusted name in designer ornaments since 1982. With over 32 showrooms, we provide seamless access to exquisite, high-quality jewellery that reflects the region’s rich tradition and evolving style preferences. Our digital platform, ksupreme.in, brings the same elegance online—offering a wide array of gold-plated, one-gram, micro gold, silver-plated, and designer fashion jewellery. Customers can discover everything from Traditional Kerala designs to Contemporary pieces crafted with premium-quality stones like Rubies, Emeralds, Sapphires, American Diamonds, Pearls, and more. We blend heritage craftsmanship with modern innovation, ensuring every ornament is a perfect fusion of classic and contemporary art. Our strict quality controls, transparent service, and detailed product information make shopping with us secure and hassle-free, whether in-store or online. We have two Brands: K Supreme and Style Club K Supreme represents the essence of purity and perfection. It features pure gold foaming jewellery known for its lasting quality and graceful designs. From elegant daily wear to grand statement pieces, every creation from K Supreme showcases unmatched craftsmanship, intricate detailing, and an enduring shine that celebrates tradition with a modern touch. Style Club is all about trend, variety and individuality. This vibrant brand brings stylish, lightweight, and versatile jewellery perfect for every occasion—whether it's a casual outing or a festive celebration. With a wide range of designs that evolve with fashion, Style Club encourages you to express your personality and redefine your style every day. Together, our brands under Kollam Supreme cater to every generation, every style, and every occasion— combining tradition, innovation and trust to make every moment sparkle with confidence and charm.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

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Replied to 100% of negative reviews

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4.4

All reviews

(218)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

good

good and quick service

April 25, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

5star

Super se upar

April 18, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Excellent customer care and good…

Excellent customer care and good quality products

March 29, 2022
Ksupreme logo

Reply from Ksupreme

Hi,
We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Excellent service reasonable prices.

Excellent service reasonable prices.. Fast delivery

March 24, 2022
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Reply from Ksupreme

Hi Thanusree,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 4 out of 5 stars

Good service

March 1, 2022
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 2 out of 5 stars

The item description was not accurate

The item description was not accurate. Jewelry was too short and not matching the description

February 14, 2022
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Reply from Ksupreme

Dear Customer,

The product details like length and size given on the datasheet provided below the short description. Also chain size chart given for your reference below the "Add to cart Button". Before purchase customer need to check the size with datasheet and size chart. The photographs of the products are not scaled to size. Most of the products are magnified or close up shots and size and colour may vary when physically seen.

Regards
Kollam Supreme

Rated 1 out of 5 stars

No customer support nothing

No customer support nothing. Very bad service. Took money now not delivering the item not refunding the money.

February 14, 2022
Ksupreme logo

Reply from Ksupreme

Dear Customer,

As we have informed you once dispatched the order we can not cancel it. Normally speed post delivers in 4-7 business days. We got your order on Feb 8th, at 8 pm; so we dispatched it on 9th as usual. We have no control over speed post, We can not predict when they will deliver. If you do not want the item you can reject the item when the parcel reaches you. You will be refunded once we receive the order.

Regards,
Kollam Supreme

Rated 1 out of 5 stars

I have lost money on 2 products I have…

I have lost money on 2 products I have bought . The anklets - one is hsorter than the other. Bangle bracelet - received a very small sized one than ordered. I have not received replies to any of my e-mails which I had sent with photographs of the the anklets pair & also of the screenshot of your website which lists bangle bracelet in the size I have ordered. The customer support seems to be interested in establishing they have not done anything wrong and does not provide actual support. There is no replacement. If you want refund, you have to spend money from your pocket and send it back to their office. I am disappointed.

February 10, 2022
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Reply from Ksupreme

Dear Customer,

As we discussed earlier, we can refund only if you return the product. Without receiving the product we can't refund or replace it. It is right that customers have to pay for sending a parcel to us. We are sending through DTDC and speed post, they do not provide a return shipment facility. If the return request is due to our fault we refund the shipping cost to our customers otherwise customer bares it.

So please send back the items to get a refund or replacement as u wish. Please note that only the anklets can be replaced, the bangle is only one size which you got is available with us which is adjustable. We will give refund for that.

Regards,
Customer Care.

Rated 5 out of 5 stars

It’s one of the best reliable store to…

It’s one of the best reliable store to buy any imitation and one gram jewelers. The delivery was super fast and the product quality is unmatchable.

February 7, 2022
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Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Excellent

Very good products

January 27, 2022
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 3 out of 5 stars

I am purchased 4 bangles for my aunt…

I am purchased 4 bangles for my aunt and two of them was really good and 2 of them average. So Iam give average rating.

January 18, 2022
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Prompt and good product too

Prompt and good product too. Thanks.

January 14, 2022
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Amazing

Amazing. Packing is superb. I am very happy with the product and very satisfied. Love to shop again and thank you for your wonderful New year gift. Keep Up The Good Work...!!! God bless you..

January 4, 2022
Ksupreme logo

Reply from Ksupreme

Hi,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

Rated 5 out of 5 stars

Lots of variety collections with good…

Lots of variety collections with good premium quality.....tks Kollam supreme jewellers.

November 16, 2021
Ksupreme logo

Reply from Ksupreme

Hi Shaini,

We appreciate your time for rating us. Such feedback motivates us to do even better. Thank you!

Customer Care
Kollam Supreme

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