Really helpful staff
Really helpful staff, lovely to see a proper family business with old school attitude. No request is too much and Garry was particularly helpful with queries over the phone. 10/10
September 19, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Coffee Store
- Coffee Machine Supplier
- Coffee Roasters
- Coffee Shop
- Coffee Vending Machine
- Coffee Wholesaler
Information provided by various external sources
Nationwide hot drinks vending machine supplier since 1985, great value & service. Large & small coffee vending machines available to rent or purchase.
Contact info
TN22 4PN, Buxted, United Kingdom
- ksv.co.uk
Lousy after-sales service
Lousy after-sales service. Will try anything to avoid their own t&c's if not in their favour.
September 18, 2019
Unprompted review
5 year warranty YES, actually NO.
Bought a coffee machine for our business 12 months ago. Wanted some samples of coffee etc to try, but then I needed to buy it. Tried their Coffee, Chocolate and was not very happy with the quality. Our customers overwhelmingly said what we had used before, was better. So we went back to our old supplier.
Fast forward I year, and I am told that the 5 year warranty I was told we had on the coffee machine was only valid if we purchased their coffee etc. Possibly buried in some terms and conditions, I need to check, but it is nowhere on their website.
Beware the small print, even small vending companies like this, will try to get the most out of the deal, and change to holding you to ransom.
Stick the 5 year warranty, it probably comes with a lot of "well actually that's not included" or "that's not covered".
Peter Everest.
March 21, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.