K-SWISS UK Reviews 

2,110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers had a great experience with this company. Many active customers frequently praise the footwear for offering exceptional daily comfort and reliable support during various court games and sports. Consumers are also consistently impressed by the attractive designs, sturdy construction, and overall premium quality of the materials used in manufacturing. Some reviewers were not happy with the delivery times, noting that parcels took quite a while to arrive from overseas locations. Additionally, a few other people also felt that the overall sizing ran a bit small or narrow, leading to a rather tight and uncomfortable fit.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the trainers offer excellent comfort, reliable... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick shipping with... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the shoes are very comfortable, stylish,... See more

Order

Customers consistently note ambiguous experiences with order processes, as while some reviewers praise prompt... See more

Service

Users describe ambiguous interactions with service, with some customers praising swift delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slow delivery as the shoes came from Europe- but very happy with the K Swiss tennis shoes, good fit feel secure on court- hyper court express shoes.

Rated 4 out of 5 stars

DELIVERY TOOK A LONG TIME CAME FROM ABROARD BUT PURCHASED FROM KSWISS UK BUT AS I ONLY WEAR KSWISS RINZLER THEY WERE WELL WORTH THE WAIT

Rated 4 out of 5 stars

Product quality is excellent only let down by the rubbish & no doubt cheap courier used (Evri) who delivered to the wrong address. Luckily I managed to retrieve the next day.

Rated 4 out of 5 stars

My shoes fit perfectly and are so comfortable. Beautifuuly made. It's wonderful to have leather again. The grip is great, so I feel very safe. Only downside was they took a while to arrive. Evri is... See more


Company details

  1. Shoe Store
  2. also in
  3. Activewear Store
  4. Tennis Store

About K-SWISS UK

Written by the company

K-SWISS, an american heritage tennis brand

Since 1966 🌴👟🎾
#PLAYERSKNOW

Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.

OWN THE COURT

From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.

CELEBRATING LIFESTYLE PLAYERS

K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.

Explore Our Timeline

Discover K-SWISS products

Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS

You have questions regarding our products? An inquiry about your order?
Contact our Customer Service


K-SWISS UK

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(2,110)

331 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought the Kswiss Hypercourt Express 3…

Bought the Kswiss Hypercourt Express 3 both in hardcourt and clay.

Absolutely love them! Comfortable with lots of room for toe box and well built premium shoes. Highly recommend. I came from ASICS and they were narrow and gave me blisters everytime I wore them!!!

August 6, 2026
Rated 2 out of 5 stars

Delivery took over two weeks to arrive…

Delivery took over two weeks to arrive if I would have known this before I would have purchased them elsewhere . The trainers are good

August 6, 2026
K-SWISS UK logo

Reply from K-SWISS UK

Hello,
Thank you for your feedback. We are pleased to hear that you are happy with the trainers, but we are sorry that the delivery took over two weeks.

We understand your frustration, especially as this was considerably longer than expected. We apologise for the inconvenience caused and will share your feedback with our team to help us improve our delivery service.

Thank you for choosing K-Swiss and for taking the time to share your experience.

Kind regards,
K-Swiss Customer Service

Rated 5 out of 5 stars

Love the shoes great quality

Love the shoes great quality. Shipping is always slow, but you are kept up to date with it. Once in the uk the shoes arrived on time and with great care by courier. Always buy kswiss trainers. Repeat customer. Fit well. Good prices.

July 27, 2026
Rated 3 out of 5 stars

Like the product but almost 2 wks…

Like the product but almost 2 wks between order and delivery bit too long.Would buy from a shop locally in future

July 29, 2026
K-SWISS UK logo

Reply from K-SWISS UK

Hello,

We are pleased to hear that you like the product, but we are sorry that the delivery took almost two weeks.

We understand that this is longer than expected and appreciate your feedback. We will share your comments with the relevant team as we continue to work on improving our delivery service.

Thank you for giving K-Swiss a try, and we hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
K-Swiss Customer Service

Rated 5 out of 5 stars

K-swiss Tubes

My 2nd pair of tubes trainers and got a really good price for this pair. Very happy with the ease of order online and quality of product. Delivered in a week.
Will buy more K-swiss products in the future.

July 21, 2026
Rated 1 out of 5 stars

Really slow delivery and poor grip

If I knew how slow the delivery was going to be I wouldn’t have bothered buying them. I was expecting the shoes to be great considering the price but they are relatively heavy and have really poor grip for hard court so will be looking at replacing them. Gutted as they were not cheap.

July 16, 2026
K-SWISS UK logo

Reply from K-SWISS UK

Hello,
We are sorry to hear that your experience did not meet your expectations.

We apologise for the longer-than-expected delivery time and understand your disappointment, especially considering the price of the shoes.

We are also sorry to hear that you found the shoes too heavy and that the grip did not meet your expectations on hard courts. Your feedback is very valuable to us and will be shared with our product team as we continuously work to improve our products.

Thank you for taking the time to share your experience with us.

Kind regards,
K-Swiss Customer Service

Rated 1 out of 5 stars

Poor customer service

Have been trying to raise a return label for 4 days as order too small -KSUK55691. Despite assurances wide fit they are not.

No one response to email- messenger or web chat portal

Avoid

August 9, 2026
Unprompted review
K-SWISS UK logo

Reply from K-SWISS UK

Hello,
We are sorry to hear about your experience and apologise for the frustration caused.

We have already responded to your request and provided you with the return label. If you are experiencing any issues with the return or have not received the label, please contact us at hello@ksgb.com and we will be happy to assist you further.

We are sorry that the fit of the shoes did not meet your expectations and appreciate your feedback.

Kind regards,
K-Swiss Customer Service

Rated 4 out of 5 stars

A very good product

A very good product, comfortable probable need a little more support for pickleball.
The time taken for delivery knocked the stars from 5 to 4

July 24, 2026

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