KT Performance Reviews 959

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

So i placed an order, last night (4.15.26), after closing via the website. Just an IPR wrench that i had though i already had from years past. I found it after my online purchase, so at 6am, when they... See more

Company replied

Rated 1 out of 5 stars

I placed my order and paid in full Over Two Months ago! I have never received a confirmation or any shipping information or tracking, nor my item. I have reached out to their customer service many tim... See more

Company replied

Rated 1 out of 5 stars

Sent me a part and it was bad. Call them and they might call back. They are selling other companies part,then when they are bad don't what to deal with warranty. They send you forms from the company... See more

Company replied

Rated 1 out of 5 stars

Ordered a Crown left fender for my 94 YJ. When it came in Box was in pieces and it was a knock off of the fender. Part was warped from welding supports too high, sharp edges, looked like someone took... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Since 2006, KT Performance has been providing the automotive industry with the best parts possible while treating every customer as if they are our best customer and always going the extra mile.


Contact info

1.1

Bad

TrustScore 1 out of 5

959 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Part was exactly as ordered

Part was exactly as ordered, fast shipping and packed good. No complaints here. Ordered 37" delete pipe for my 04 dodge 2500 and fit flawlessly

April 13, 2017
Unprompted review
Rated 2 out of 5 stars

no return authorization for core …

no return authorization for core return. just a way to charge $400.00 more for the product. even tried to get an extra $600 more for the core. here I sit short $400 and still have the core because they would respond to my email and there phone system wont except calls from cell phones.

April 12, 2017
Unprompted review
KT Performance logo

Reply from KT Performance

Steven, The previous Core charge on this product was $600 but has since then been reduced to a core charge of $400. Your invoice that was emailed over was automatically pre filled with the old core charge amount but you were never charged that amount as shown on the order confirmation. You were only charged the $400 that i see was explained to you in emails back and forth with our sales team. There is a document section on the item you purchased that has a core return sheet you can printed out with instructions how to return it, our address is also located on the contact section of our website. Please make sure you are dealing the correct phone number 855-587-3736 our system does not block cell phones, our office is open from 9am-6pm EST if you call outside of that time frame you will get our voicemail.

Rated 3 out of 5 stars

FRUSTRATING

everything I ordered shipped out at different times. was never told that and my injectors were a week and half out was never told that at time of purchasing. all good stuff just had to wait on everything which is very frustrating and having to email to find out everything for myself instead of being told at the beginning what was going on with shipping and forgetting to ship stuff.

April 11, 2017
Unprompted review
Rated 3 out of 5 stars

Not stainless

The part I ordered. Was supposed to stainless steel. But instead I received. Aluminized steal. The product was mislabeled on the website.

April 11, 2017
Unprompted review
KT Performance logo

Reply from KT Performance

Simon, I'm sorry there was confusion for the item you ordered. It looks like there might have been an issue with the title but the description of the product did state "Material: Aluminized Steel". Please feel free to reach out to our customer service anytime you have an issue at 1-855-587-3736.

Rated 5 out of 5 stars

5 Stars

Does it's job. I don't know what else to say. 5 Stars. Recommend buying this fuel pin.

April 9, 2017
Unprompted review
Rated 5 out of 5 stars

Morris Solutions

professional company, even caught a cross part number prior to shipping. Quick timely delivered as questioned at time of phone call to ensure proper parts for vehicle.

April 8, 2017
Unprompted review

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