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Rated 5 out of 5 stars

The customer service was great! They kept me updated on what was going on without question. The material and printing on the masks were 4.5/5 rating, because let’s face it, nothing is perfect in life.... See more

Rated 5 out of 5 stars

The Tshirt I ordered (Say Their Names) took time to get but the quality and the message of the shirt, and the responsiveness of the staff to questions I had made the wait well worth while!

Rated 5 out of 5 stars

Had a awesome experience with kvstore order was ontime not over priced cam just like they said and very well pleased look forward to doing business with them again

Rated 1 out of 5 stars

The confirmation email gave me an estimate of 5-15 business days. Three weeks later, it’s saying 10-20 business TO SHIP as of today. I understand the pandemic is slowing all business to a grinding hal... See more

Company details


Contact info

  • N Pennsylvania St 211, 46204, Indianapolis, United States

  • ktvstore.com

3.7

Average

TrustScore 3.5 out of 5

29 reviews

5-star
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3-star
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1-star

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Rated 1 out of 5 stars

Never Again

I ordered 4 shirts 07/07/20 and still have not received them and it’s 08/14/20 when you call you get nothing but a answering machine

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

We ordered TWO tshirts

We ordered TWO tshirts, and waited MONTHS to receive ONE. When I went to call the company to address the issue...it's just an answering system that doesnt give you the option to speak to anyone. Apparently, we're out the cost of a tshirt???

August 1, 2020
Unprompted review
Rated 5 out of 5 stars

Quality 10 Delivery 2

I was
So pleased with the color, make and over all quality of my shirt. It did take a bit to get it after I placed the order. That is my main complaint because by the time
I got it I forgot what the shirt looked like. Maybe keeping in better touch about delivery would be a huge plus in my book.

July 25, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would! I ordered over a month ago, it stills says printing when I try to check the status! But there was no delay in taking my $30 dollars I’m about to file a dispute with PayPal at this point I don’t even want the shirt!! Don’t waste your time ordering from this “company”!!

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

The absolute worse placed and order…

The absolute worse placed and order June 16th it was suppose to ship by July 14 still says printing requested a refund got some generic response. Will be disputing the charge. Don't order from them...not worth the time money or hassle.

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible! Still Horrible!

Placed an order June 22 its almost 30 days later and it says it's still printing. I called with my order number and it gave me a shipping date of last Sunday. Calling today it now says it will be shipped within 5-7 days. Online still says printing, at this rate I could have made the shirt myself. I will not order from this site again. No communication regarding delay, but there was no delay in taking the $30 for the 1 shirt I ordered.

Update: After waiting exactly 30 days for 1 tshirt I contacted them again to finally cancel the order. When I chatted online with the rep because no one answers the phone I was told it was still processing and Covid was the reason; I've gotten Lysol faster and that's hard to find! You can't leave a negative review on their site and unless you screenshot the chat while in progress it immediately disappears. I immediately contacted my bank and they reversed the charge from my account that happened on a Saturday. Magically on that Wednesday when I'm sure the bank had contacted them about the reversal I received an email stating my order was in process, but its been in process now for almost 40 days. The update is its still horrible.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt from them on june…

I ordered a shirt from them on june 13th... it’s July 13th now... and the shirt still hasn’t even shipped out yet. Plz don’t order from them unless you’re ready to wait MONTHS for your order.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Two thumbs up

Very satisfied with the services and I love my product! Also came pretty fast considering customizing to my liking!

July 12, 2020
Unprompted review
Rated 5 out of 5 stars

I love my picture

I love my picture, had it framed and now resides in my living room for all to see! Bought it on behalf of my children and their black culture. Thank you

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

Placed an order on June 2nd

Placed an order on June 2nd, my kids picked out a shirt for my husband for father’s day - it hasn’t even shipped over a month later. I emailed customer service asking status update and they replied it is scheduled to be shipped out before July 1st...but July 1st had already passed. I wrote another email because if 30 days late they ask you to let them know...that did no good, they referred me to my order status of “printing” which has been that way since June 3rd. 😡 If you ask me this company scams people out of their money.

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

The confirmation email gave me an…

The confirmation email gave me an estimate of 5-15 business days. Three weeks later, it’s saying 10-20 business TO SHIP as of today. I understand the pandemic is slowing all business to a grinding halt, but they should let people know the waiting time before they place the order. Or keep them informed. Or just print and ship the damn hoodie. It shouldn’t take two months to send something a piece of clothing!

June 30, 2020
Unprompted review

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