Service outstanding & products equally as outstanding. I am a returning customer purchasing Tencel ribbon, which is incredibly hard to find. The quality & price are fantastic. Not overly keen on the g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I rang up to check whether my order would be delivered in time (planning for an event the following week). The man who answered the phone was very friendly and helpful. The ribbons I ordered arrived i... See more
Company replied
It's difficult to find gift wrap suitable for small jewellery gifts, but after searching everywhere for mini gift bows I found exactly what I wanted at Kudos. I hope they will extend the range to... See more
Company replied
Jeannette has been the most helpfull and patient person to help me out in my order with the tartan wrappinpaper. As a Dutchie not everything came by itself. The giftpaper was stunning, the Terrys Choc... See more
Company replied
Company details
Information provided by various external sources
Luxury Gift Wrap & Packaging for In-Store & Point of Sale.
Contact info
59 Turbine Way, Ecotech Business Park, PE37 7XD, Swaffham, United Kingdom
- 01923 220055
- sales@kudosgiftwrap.co.uk
- kudosgiftwrap.co.uk
4.7
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
Perfect, just what I ordered, the colour was perfect. Definitely use them again.
October 13, 2022
Reply from Kudos Giftwrap
Thanks Marion, that's good. We like hearing success stories!
Super happy with my purchase
Super happy with my purchase. Its the first time I've orders from Kudos Giftwrap and I'm glad to say I'll be coming back. Order was delivered very quickly!
October 2, 2022
Reply from Kudos Giftwrap
Very good, thanks Wendy!
Very Prompt
I contacted Kudos as we were looking to get a ring box personalised with our business logo, Jeanette was very informative and dealt with our request promptly. Whilst we did not end up proceeding with an order due to the chosen packaging style not being to our liking, we were very impressed by the speed at which our query was dealt with and would still consider using kudos in the future.
July 11, 2022
Reply from Kudos Giftwrap
Thanks Graham
Great products and coupled with…
Great products and coupled with excellent service makes the experience an absolute pleasure.
June 21, 2022
Reply from Kudos Giftwrap
Thanks for your review James, always glad to help.
Reply from Kudos Giftwrap
Thanks Debbie
Great choice of products and extremely…
Great choice of products and extremely helpful.
Would highly recommend
Adam
City jewellers
May 26, 2022
Reply from Kudos Giftwrap
Thanks Adam. We really appreciate you taking the time to review our team.
Nice gift tags & fast delivery too!
Nice gift tags & fast delivery too!
Would have given 5 stars instead of 4 if they weren't so expensive.
With the carriage charge they worked out at 30p each.
April 27, 2022
Reply from Kudos Giftwrap
Thanks for your review Gill, and sorry about the carriage charge. We'll review your situ with the team.
Very slow delivery
Very slow delivery. Not kept up to date, only when I emailed to find out what was going on.
April 20, 2022
Reply from Kudos Giftwrap
Hello KJ - Firstly, thanks for taking the time to review us on TP – we appreciate negative feedback as it makes us look like a real company! (Companies with 100% positive reviews we tend to doubt that they are run by real people!) But we don’t want to joke, as yes your order did take a jolly long time to come to you, and we’re sorry that delivery time was not clear to you when you first ordered. Added to the time it takes in production to make a physically printed product, carriers have extended the delivery time by at least 3 weeks. (Issues with carriers bringing goods to the UK has been a wide-spread issue and feels out of our control.) Please accept our apologies and we trust that we can serve you better next time.
Reply from Kudos Giftwrap
Thanks Jackie - We really appreciate your feedback.
Very quick and efficient service
Very quick and efficient service
We recieved samples straight away which we ordered and got the goods in a matter of days
Will use again
April 12, 2022
Reply from Kudos Giftwrap
Thanks Abi - We really appreciate your feedback.
Great service as always
April 8, 2022
Reply from Kudos Giftwrap
Thanks Mark - really appreciate you taking the time to comment.
Outstanding products but expensive postage
Service outstanding & products equally as outstanding. I am a returning customer purchasing Tencel ribbon, which is incredibly hard to find. The quality & price are fantastic. Not overly keen on the gold if I’m honest. Thought it looked more green than gold but I’m guessing it’s likely difficult to get certain shades spot on with eco ribbon. I took one star off only because the postal charge of £7 is incredibly expensive if you’re only purchasing small items. That’s the only complaint I have, although it would be a deal breaker if other manufacturers started offering this product with lower postal charges. I don’t understand how 2 rolls of ribbon shipped with Royal Mail costs £7
March 8, 2022
Reply from Kudos Giftwrap
Lynette - Thanks for your review. Having looked into the postal charge of £7.95 it seems that the website charged you the higher carriage band. We believe this may have been something to do with repeating a previous order, but the carriage charge has not updated to what it should have been - it's stayed on the value of the higher order. We will email you this info directly too. Very sorry.
I can highly recommend Kudos for their…
I can highly recommend Kudos for their excellent service, reliable communication and prompt delivery. Thank you Jeannette.
February 14, 2022
Reply from Kudos Giftwrap
Thanks Georgina, we appreciate you taking the time to review us. Glad to help and I hope we can be doing more for you soon.
Friendly and efficient
Friendly and efficient. The quality of their products is excellent.
January 19, 2022
Reply from Kudos Giftwrap
Thanks for your review and I hope we can help you again soon.
Reply from Kudos Giftwrap
Thanks for your review Pardeep!
I want to send the item back and get a refund
I want to send the item back and get a refund as it’s not fit for purpose.
How do I send it back?
November 9, 2021
Reply from Kudos Giftwrap
Hello Fleur - our team emailed you yesterday regarding refund. Hope you received this? We refund goods returned in saleable condition. Full details here https://kudosgiftwrap.co.uk/15029456/policies/refund-policy.html?locale=en
Always excellent service
Always excellent service, great variety of product and a superb way to give your brand that edge when presenting to the client
November 2, 2021
Reply from Kudos Giftwrap
Stephen - Many thanks for your review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.