Kular Fashion Reviews 331

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, often highlighting that items are genuine and accurately described on the website. Many people appreciate the competitive pricing, finding items significantly cheaper than elsewhere, and commend the efficient and swift delivery service. However, some customers experienced issues with incorrect sizing or receiving items that were dirty or used. A few other people also felt that delivery was delayed despite choosing expedited services, or that prices online were considerably lower than in-store for the same items.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Product

Consumers find product to be positive. Many reviewers praise the products for being as described and shown on... See more

Price

Clients share positive opinions on price, with many finding competitive and amazing deals, often... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the superb personal service,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 🌟 🌟 🌟 🌟 🌟 Carhartt Purple prncil cord Madison shirt. Excellent product. As described. Come in original unopened manufactures sealed bag. So NOT ex display, or tampered with. Same as 2 x... See more

Company replied

Rated 5 out of 5 stars

It's because I know my size (Custom fit - Small). Other sellers like mr. porter DOES NOT put the correct description of the item correctly. For example, PRL has classic fit/custom fit/custom slim... See more

Company replied

Rated 5 out of 5 stars

Ease of use of the website to order. The order was dispatched and delivered within the advised time frame. When the item was received it was as described and shown on the website. The price I paid... See more

Company replied

Rated 5 out of 5 stars

Great customer service, Ordered 3 items. One of which was marked incorrect as in stock but was out of stock CS refunded me and offered me 10% as a sorry. Had an issue around my return being marked a... See more

Company replied


Company details

  1. Men's Clothing Store

About Kular Fashion

Written by the company

Kular Fashion is a third-generation, family-run menswear store based in the heart of Derry~Londonderry, Northern Ireland.

For over 40 years, we’ve been committed to offering premium clothing and footwear with a personal touch. We proudly stock global brands like Polo Ralph Lauren, BOSS, Paul Smith, Carhartt WIP and many more — all handpicked for their quality, craftsmanship, and contemporary style.

Whether you shop with us online or visit us in-store, our promise is simple: refined style, trusted expertise, and exceptional service. As an independent business, we value individuality, sustainable choices, and genuine connection — with our customers and our community.

Kular: Fashion since 1977

🌍 Worldwide Shipping

🚚 Free UK Delivery on orders over £70

🛍️ Tariff-free shopping within the EU


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Accidently placed the order for the…

Accidently placed the order for the wrong address, emailed to ask for address to be rectified and this was done and confirmed the next morning. Delivery was quick, easy and seamless. A fantastic customer experience. Thank you so much Kular.

November 17, 2025
Unprompted review
Kular Fashion logo

Reply from Kular Fashion

Thanks so much for your review of our service, it's appreciated! Glad we could help.

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order. There's always someone at home.

October 13, 2025
Kular Fashion logo

Reply from Kular Fashion

Hello, we have checked our records and the item was delivered two days after dispatch with evidence to confirm. We haven't heard anything from you about this before now, so we will send you an email now with the information

Rated 5 out of 5 stars

5 🌟 🌟 🌟 🌟 🌟

5 🌟 🌟 🌟 🌟 🌟
Carhartt Purple prncil cord Madison shirt. Excellent product. As described. Come in original unopened manufactures sealed bag. So NOT ex display, or tampered with.
Same as 2 x Dickies Beanie hats in same order.
Arrived rapidly and tracking by RoyalMail provided.
Thank you.
Matthew. WD4 Area.

November 7, 2025
Unprompted review
Kular Fashion logo

Reply from Kular Fashion

Many thanks for your feedback, we hope to be able to serve you again soon!

Rated 1 out of 5 stars

Two left shoes

I ordered a pair of size 9 shoes. I received a size 9 left shoe, and a size 6 left shoe. My attempts to contact the seller to correct this went unanswered and I feel like I was scammed.

May 8, 2025
Unprompted review
Kular Fashion logo

Reply from Kular Fashion

Hello Chris,
Apologies for this embarrassing error. I am investigating with the stockroom. I have checked our logs going back to the order date in March and haven't found any communication from you on it?
Please check your e-mails as I have contacted you directly to resolve the matter to your satisfaction.

Rated 5 out of 5 stars

Online order

Online order. Everything was quick and easy.

October 21, 2025
Kular Fashion logo

Reply from Kular Fashion

Thanks for your review- glad to hear that the process was good from start to finish!

Rated 5 out of 5 stars

Wonderful

Great on time good clothing

October 9, 2025
Kular Fashion logo

Reply from Kular Fashion

Many thanks for your review- we really appreciate it and hope to be of service again soon!

Rated 5 out of 5 stars

Easy to order

Easy to order, goods as described, quick delivery

October 16, 2025
Kular Fashion logo

Reply from Kular Fashion

Thanks for taking the time to review- glad to hear that the whole process went well!

Rated 1 out of 5 stars

I have paid extra money to receive this…

I have paid extra money to receive this item from Aramex , it is not about how much i paid !
It is about the correct pricing from beginning
The delivery personal asked for a transfer or cash which i can not transfer to aramex same time bec i need ro register the beneficiary
I have to search for cash at home to give to finalize this hassel
i donot know how to reply to your below on how to discuss further so pls send me a mail to reply to if you wish to get more details

October 16, 2025
Kular Fashion logo

Reply from Kular Fashion

Hello,
Sorry to hear that there was an issue with your delivery. We use DPD for the UAE, and they have their own subsidiary there, not Aramex. When I track the parcel on DPD, it states that they delivered it, and in good time (10 days): nothing about Aramex?
I'm not sure what has happened here, but am happy to discuss.

Rated 2 out of 5 stars

Wrong size top delivered

Wrong size top delivered. Large ordered, medium delivered. Good job it's a generous medium.

October 6, 2025
Kular Fashion logo

Reply from Kular Fashion

Hi Tom, Sorry to hear that there was an error in your shipment- we weren't aware of this and hadn't heard anything from you. We would be happy to arrange for postage and a replacement, but it sounds like you're happy to keep it? If not please get in touch and we'll get the matter resolved swiftly.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Package tracking information to the USA was on time and accurate.

October 8, 2025
Kular Fashion logo

Reply from Kular Fashion

Thanks so much for your feedback! Glad to hear from another satisfied US customer:)

Rated 5 out of 5 stars

Szybko i sprawnie

The product is well described on the website. The purchase process was smooth. Fast shipping. I was happy with my purchases in Poland just 4 days after purchase. It would be great if customers from abroad could use Klarna.

October 6, 2025
Kular Fashion logo

Reply from Kular Fashion

Thanks for your feedback: we're working on opening up Klarna to our international customers soon. Glad to hear that the purchase was otherwise good!

Rated 5 out of 5 stars

All perfect

October 6, 2025
Kular Fashion logo

Reply from Kular Fashion

Thanks for getting in touch from Spain! We appreciate your feedback!

Rated 5 out of 5 stars

Top service

Excellent service , quick delivery, item properly packaged and pefect condition.
Highly recommended
Many thanks

September 29, 2025
Kular Fashion logo

Reply from Kular Fashion

Many thanks for your feedback on service, delivery, packaging and the product: you've covered everything! Glad to hear that we did well in all aspects :)

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